We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Algotels
eDreams
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
MarkMahoney
Aldershot, United Kingdom

Good hotel

Review of Mountview
4.0 of 5 bubblesReviewed 10 Jul 2019via mobile
Good hotel with nice atmosphere and big breakfasts. We stayed in balcomy room which was good, id recommend a balcony room just gives the room that little bit extra at a decent price. The patio area was pleasent though their wasnt any seating. The staff team were all really good including sweet bailey. The two ladys in charge we thought were excellent and couldnt do enough for you. Overall a really happy stay in hotel and seeing this beautiful island with its flowers, beaches and attractions. The walk to centre/sea/parks is only 10mins all round and theirs a strip of approx 6 restaurants and cafes dotted down kenington place? Which is 7/8 min walk.
Date of stay: July 2019
Trip type: Travelled as a couple
Problem with this review?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
Nearby Hotels
Expedia.com
Get rewarded with One Key
  • Hotels.com
  • ZenHotels.com
    £221
  • Booking.com
    £275
0.3 miles from Mountview
Free Wifi
Free parking
Expedia.com
Get rewarded with One Key
  • Hotels.com
  • ZenHotels.com
    £168
  • Booking.com
    £180
0.6 miles from Mountview
Free Wifi
Restaurant
Expedia.com
Get rewarded with One Key
  • Booking.com
    £162
  • ZenHotels.com
    £145
  • Hotels.com
0.1 miles from Mountview
Free Wifi
Pool
Booking.com
£146
Fully refundable
  • Expedia.com
    £146
  • Vio.com
    £126
  • Hotels.com
    £146
0.7 miles from Mountview
Free parking
Pool
Expedia.com
Get rewarded with One Key
  • Radissonhotels.com
  • Booking.com
    £196
  • Hotels.com
0.6 miles from Mountview
Free Wifi
Free parking
Exterior
Expedia.com
Get rewarded with One Key
  • Booking.com
    £207
  • Lol.travel
    £202
  • Priceline
0.8 miles from Mountview
Free Wifi
Free parking
Expedia.com
Get rewarded with One Key
  • Booking.com
    £209
  • Hotels.com
  • Priceline
0.7 miles from Mountview
Free Wifi
Pool
Expedia.com
Get rewarded with One Key
  • Hotels.com
  • ZenHotels.com
    £152
  • Booking.com
    £157
0.9 miles from Mountview
Free Wifi
Free parking
PremierInn.com
£63
  • Trip.com
  • Agoda.com
  • ZenHotels.com
0.5 miles from Mountview
Restaurant
Bar/Lounge
Expedia.com
Get rewarded with One Key
  • Booking.com
    £81
  • Hotels.com
  • Priceline
0.9 miles from Mountview
Free parking
Pool
View more hotels in St. Helier
Reviews (252)
Filter reviews
252 results
Traveller rating
86
106
35
12
13
Traveller type
Time of year
LanguageAll languages
More languages
Traveller rating
86
106
35
12
13
See what travellers are saying:
Selected filters
Filter
Updating list...
6 - 11 of 252 reviews
Reviewed 1 July 2019

Mountview is a 15 minute walk from the centre of St Helier up a small hill. Generally we found the staff very pleasant although we had a problem finding our room on arrival especially as rooms 21-28 are the floor above rooms 31-38 and not signposted until you are up there. The lift in hotel no longer works so you have to take your luggage upstairs. Fortunately we didn't have much luggage. Room was nicely laid out with plenty space. It was difficult to get enough air in to keep room cool. The room has a good selection of tea and coffee and has a flat screen TV. Bathroom was not very well laid out and had no shelves or ledges above sink.
Breakfast was a choice of continental or cooked breakfast with whatever you wanted served hot on a hot plate - excellent.
The Mountview offers excellent value for money being considerably cheaper than hotels in twon centre and offers a decent sleep on a comfortable bed with a good breakfast.

Date of stay: June 2019
Thank CummingDubai
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 25 June 2019

Very pleased with finding this hotel. Great value for money, good quiet location, super breakfast and clean rooms. Note that the lift doesn’t work if you have limited mobility.

We would definitely stay here again and recommend it to anyone.

Date of stay: June 2019
Trip type: Travelled as a couple
Thank Louise F
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 24 June 2019 via mobile

Had a great stay. Very friendly and obliging. Breakfast and accommodation was great catering for all tastes The rooms are spotless and have everything you need. Fresh bedding and towels every day and beds so comfortable after a day walking for miles along beautiful beaches and able to make a cuppa I couldn’t of asked for more. The hotel Manager/ Owner and staff were the nicest I have met by far very helpful even went as far as to ask me if I was ok when I didn’t make it to breakfast. There is also a ton of literature freely available on hand that gives you every thing the Island has to offer.

Date of stay: June 2019
Trip type: Travelled as a couple
Thank jjames3601
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 16 June 2019

We were really disappointed with the attitude and service of this hotel.
Customer convenience and service seems to be unimportant to the owners, and it appears that all they want is your Money !

First of all don’t be fooled by their cancellation policy. It’s worded in such a way to confuse prospective travellers.
The moment you book, you are committed to 30% of the cost as a nonrefundable advance, and will be billed.
Then in a few days they’ll bill you the balance 70% as well.

Several days before you arrive, the hotel has already collected your money and don’t care a damn about your comfort.

Mount View Hotel is a small basic hotel. Nothing extraordinary. There is no Air conditioner in the room. So it’s quite hot in the summer. But who cares about the comfort of the guests ?

You can only check in between 2pm and 9pm. This is very strictly enforced.
If you arrive after 9pm, you can either sleep on their outside car park or pay for another hotel for the night, and come back the following morning to check-in.

If you arrive early, they will not give you a room until 2pm, even if they have vacant ones. They will tell you that the Hotel is full, and the other guests have not left yet.

The check out time is 10 am. On the day you are leaving, if you ask to leave a bit late, then they will say that new guests
are arriving any moment, and hence you have to leave. THEY WILL NOT LET YOU STAY EVEN FOR HALF AN HOUR AFTER 10 am. Hotel will tell you to leave your luggage and come back if we wish. No luggage room. Just leave it in the living
Room. The main door is open. Sometimes the reception is not manned. So obviously leave your luggage at your own risk.

The stern looking old woman at the reception (usually wearing a white top, and probably the owner) makes you feel she is letting you stay for free, and that she is doing you a favour. She even tries to give you the minimum breakfast
if you don’t ask for what’s displayed in the card. Very weird !

The lift was not working (See the picture). Probably the owners think it is too costly to maintain. Let the guests pull their luggage up 3 – 4 floors. Who cares about the comfort of the guests ?

I saw many more similar hotels in Jersey, which may provide better customer service in a friendlier manner. Never again will I stay at Mountview Hotel.

Room tip: Find a room in another hotel
Date of stay: May 2019
  • Trip type: Travelled as a couple
    • Value
    • Sleep Quality
    • Service
Thank TravelLions
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 10 June 2019 via mobile

This hotel although not on a bus route isn’t bad for the money we stayed in a room overlooking the main road the road noise was quite bad but next time I’ll ask for a room at the back the bed was spacious room was clean and staff were brilliant only draw back the lift was broke and we were on the top floor I would stay again . I’ve stayed in there sister hotel the de Normandie that’s lovely but this has a budget hotel is good value for money

Date of stay: June 2019
Trip type: Travelled as a couple
3  Thank Shazza285
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
View more reviews