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“Best hotel we've stayed at whilst in Jersey”
Review of The Savoy Jersey

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The Savoy Jersey
Ranked #9 of 32 Hotels in St Helier
Certificate of Excellence
Leeds
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
“Best hotel we've stayed at whilst in Jersey”
Reviewed 11 July 2014

We stayed at the savoy from the 1st to the 5th of July. We couldn't fault the service, food, cleanliness or location of this hotel. We have stayed at numerous hotels in jersey over the years and this was definitely the best one we've stayed in and already want to go back! The rooms were modern, comfy and clean. The breakfast was one of the highlights of our holiday! There was everything you could think of on their buffet every morning and their cooked breakfast was really tasty. Despite everyone's comments, we found the wifi reliable and could always be used. Although we stayed bed and breakfast we ate two evening meals and both were lovely! The steak from the Montana restaurant was the best steak I've had in ages! The staff, the breakfast staff in particular, were all really friendly and polite. The only thing I would change would be how the tea is served on a morning as it is stewed as the other comments say and to have more sun loungers around the pool on a daytime as there was only around 6 which were permanently occupied by sun worshippers- not giving anyone else a look in! Apart from these tiny changes it was a brilliant stay and we would love to come back!

  • Stayed July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Soph2101
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
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  • Service
  • Value
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Traveller tips help you choose the right room.   Room tips (261)
Date | Rating
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English first
Liverpool, United Kingdom
Level 5 Contributor
51 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 11 July 2014

Arrived on Sunday for a week, check in easy. Nice room overlooking pool on 1st floor (72). Plenty of variety at breakfast, would reiterate other comments regarding coffee. Wi fi is bit hit and miss in some areas (bedrooms on ground floor, gym). My son used the gym but felt that a water machine would be useful as would air con that went on as soon as you went in rather than after about 20mins. Food in the restaurant very good, although menu is a little fancy - perhaps benefit from adding a couple of 'simpler' dishes.

  • Stayed July 2014, travelled with family
    • Value
    • Location
    • Service
Helpful?
Thank TheFridayNighters
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Grand Cayman
Level 5 Contributor
59 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
Reviewed 4 July 2014 via mobile

Nice rooms great service a little out of town 10 minute walk but real show stopper was the lack of reliable wifi so afraid won't be back till they fix it.

Standard room was a little too small but upgraded to a large room with balcony for only 20.00 well with it.

Stayed July 2014, travelled on business
Helpful?
1 Thank Grahambda
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Birmingham, United Kingdom
Level 1 Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 3 July 2014

On arrival we were greeted by Lucia who made us very welcome and took us on a tour of the hotel. Our room was very comfortable. The service throughout the hotel was excellent. The food at breakfast and dinner was very appetizing. The only little complaint we had was at breakfast, it would have been better to have a freshly brewed pot of tea rather than it being served from thermos pots by the staff. The bar staff were very customer focused and friendly particularly Karolina and Paulo - wouldn't even let us take the drinks to our table they insisted on bringing them to us. The Savoy certainly deserves its 4 star rating.We shall certainly stay again and recommend it to our family and friends. Keith and Andrew Moreton.

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank andy1972uk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jersey, United Kingdom
Level 5 Contributor
42 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed 2 July 2014

We were looking for a decent hotel in this side (near Rouge Boullion) of st. Heller and the Savoy suited us like a T. The hotel is old but had been thoroughly modernised. The staff were very friendly and the check in process smooth. Our room was right in the back of the long and winding corridors traversing multi levels. The rooms were not air conditioned as far as we were aware and the windows backed into a quiet street but you could hear loud conversations from time to time while they were open during the daylight hours. but we all had a peaceful nights sleep in the comfortable bed. Breakfast was good and again the staff there were all very helpful. The room and all public areas were kept very clean. The check out process was quick and easy as well. The hotel is near the Opera House and the Hospital. the main shopping areas are about 15 to 20 mins walking distance away at an very easy pace. The beach is about 10 to 15 mins walking distance away. Its also close to lots of great Portuguese Cafes that are open everyday from very early till very late. there is good amount of parking available.

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Foodlovingdad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brighton, United Kingdom
Level 4 Contributor
33 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 1 July 2014

We could not fault this hotel.
I fell and broke my leg at Gorey Castle whilst staying there and spent 5 days in Jersey general. As we didn't know when we could get a flight back to England when I came out of hospital they gave us another room and said we could stay until we could get a flight home.
The concierge arranged a car and driver to collect me from hospital and also provided me with a wheelchair so that we could get out and about he also provided us with a car and driver to take us to the airport.
We could not fault our rooms ,first one had a balcony overlooking the bay and the park and the second one overlooked the park,the choice at breakfast was excellent but the evening meals were a bit repetitive a little disappointing.
Overall an excellent location and wonderful service. Would definitely come again
Pam and Mick Crowhurst

Room Tip: we stayed in rooms 335 and 337 which were very quiet and sunny
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  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank nedlezah
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Guernsey
Level 5 Contributor
70 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 1 July 2014

To get to our WW1 battlefields tour we had to stop over in Jersey and the tour operator booked us in the Savoy. We had done this last year and liked the hotel and the room. This year however the room location, both on the way out and back were not what I expect of a four star hotel. The outward night saw us in a south facing annexe which means ascending to the 1st floor, along a winding corridor and then down and along the ground floor. This would be a problem for people with limited mobility. Being south facing the room was extremely hot. We could not leave the window open as it was on the ground floor adjacent to a side street and there was no air conditioning. The night was uncomfortable to say the least. Talking to others on our tour the next day, some complained they were kept awake by the noise from the function room by them and those in the front of the hotel faced the emergency services hq's, so had to endure sirens throughout the night. The hotel itself is well presented and the staff are very friendly and helpful but if I had a choice I would not choose this hotel even if the tour operator did get a good deal for us. On the way back we had a nice large, north facing room which was better. The bathroom was large but only had a shower; the main problem is there is no acoustic deadening between the floors. The people above were either playing football or training elephants and you could here their television quite clearly into the early hours. Breakfast is very good but the overall experience was very poor. More than one night and I would have complained or moved.

Room Tip: Top floor, main centre part of building at the rear of the hotel.
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  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Descartes244238
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Savoy Jersey

Property: The Savoy Jersey
Address: Rouge Bouillon, St Helier JE2 3ZA
Region: United Kingdom > Channel Islands > Jersey > St Helier
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Romantic Hotel in St Helier
#5 Luxury Hotel in St Helier
#5 Family Hotel in St Helier
#5 Business Hotel in St Helier
Price Range (Based on Average Rates): £
Hotel Class:4 star — The Savoy Jersey 4*
Number of rooms: 55
Official Description (provided by the hotel):
Ideally situated in the heart of Jersey's capital, St Helier, The Savoy's central location makes it the perfect base from which to explore the Island. Located only a few minutes walk from the town centre and main shopping district, a unique shopping experience, great restaurants and nightlife are close at hand. If you want to see Jersey's many attractions, most of these are within a short drive from the hotel, and with plenty of free on-site parking, hiring a car or bringing your own gives you freedom to roam. Upon arrival you'll discover Montana restaurant that offers the perfect place to indulge in culinary delights and a cool Jazz bar that hosts live music every week with occasional artists from abroad. Also you can enjoy our sunny courtyard with its crystalline pool to while away Summer days, or the modern and stylish gym with the latest equipment if you feel like keeping in shape during your stay. The Savoy is an intimate boutique hotel, providing superb cuisine with inviting guest rooms, making it an ideal choice for a relaxing & comfortable stay in Jersey. ... more   less 
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Also Known As:
The Savoy Jersey Hotel St. Helier
Savoy Hotel St Helier
Savoy St Helier
Savoy Hotel Jersey
The Savoy Jersey St Helier

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