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“Good Enough ...yet room to improve”
3 of 5 bubbles Review of The Savoy Jersey

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The Savoy Jersey
Ranked #10 of 32 Hotels in St Helier
Certificate of Excellence
UK
Level Contributor
44 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
“Good Enough ...yet room to improve”
3 of 5 bubbles Reviewed 12 March 2010

I am a regular traveller to Jersey and have stayed at Hotel de France many times, The Radisson and The Royal Yacht etc. We got a great rate so changed here, and found the rooms very good, and as I had a room at the back of the premises there was no road noise. We had food at the bar which was good and the fish very good. However the service was poor, and there was only one english person that they employ. This could be a very good hotel yet isn't yet...it does have potencial if they can get more attentive staff....and get the wireless working properly as it does in all the other St. Hellier hotels

  • Stayed March 2010, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank UkSwiss
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,077 reviews from our community

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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (249)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Spanish first
  • Any
English first
Jersey
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 13 January 2010

As a Jersey resident we have not stayed overnight but have enjoyed several Friday night jazz and meal sessions. Great service (staff attentive but not in your face) and lovely food (a bit short on veggies but you only have to ask!) and we started and finished our evenings enjoying the music being played in the bar. A fantastic way to relax and finish the working week.

Stayed November 2009, travelled with friends
Helpful?
1 Thank Jerseymum01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Eastbourne UK
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 bubbles Reviewed 22 August 2009

Do not accept a front room in this hotel unless you like to watch Firemen practising, Police cars coming and going at all hours and announcements being made on the Tannoy in the Fire station opposite.We paid a lot extra for a balcony room with two French doors which we had to close at night to keep the noise out and for security. The room was in the front. overlooking the car park which in literature is described as "own grounds". Beyond the "own grounds" was the main A9 North/South road carrying heavy traffic all day and night, and on the other side of the road was the combined Fire/Police Station open 24/7.
Montana Restaurant was over described with limited choice and no atmosphere.Great buffet breakfast.Pool looked good but we did not use it as the weather was not too good.
Otherwise fairly average, clean and comfortable. Would only recommend if you take the above points into consideration

  • Stayed August 2009, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Idontbeleiveit
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
east anglia
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 bubbles Reviewed 5 August 2009

rated as a four star, we paid a lot of money for our stay, the room allocated was small and had not been updated, we refused to stay in there and we eventually moved to another room- for three nights, then had to move again for rest of our holiday. This spolit our break not being able to unpack fully and the upset of it all. The manager excepted that it wasn't a suitable room! as did the receptionist- pity the people who were then given it. The food was ok but the Montana restaurant in the hotel, the only one for evening meals had no children's menu only a la carte, for a five yr old!
Pool was freezing and no room for children to play, five sunbeds in all! Atmosphere not compatible with having a family!

  • Stayed July 2009, travelled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank EastAngliaBubba2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
cliffe
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 bubbles Reviewed 4 August 2009

We selected the Savoy for our honeymoon following research on line and after telephone conversation with the hotel in which we were informed they are a smaller, more intimate hotel with personal service-perfect for a honeymoon. This unfortunately was not the case. Problems included no fruit/champagne in our room on arrival, only one bathrobe in the 'honeymoon suite', having to repeat requests to the receptionist for problems to be rectified, being told at breakfast we would have to wait for coffee as there were not enough cups, and finally having to move rooms due to a leak in the ceiling, our new room was directly opposite the fire and police station!!

  • Stayed July 2009, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank sopyhud
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Warrington Cheshire.
Level Contributor
75 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 78 helpful votes
4 of 5 bubbles Reviewed 21 July 2009

We stayed at this hotel for a long weekend. I tend to book because of the comments I see on Tripadvisor, and they were favourable. I can strongly recommend this hotel, the staff are pleasant and helpful, the breakfast was good and plentiful, and the position was great for getting around the island. On the downside the rooms were getting a little tired but we spent barely any time in it so what difference does it make? Book it you won't regret it.

  • Stayed July 2009, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Jmurphypsa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
France
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 bubbles Reviewed 14 July 2009

Generally good, comfortable hotel with pleasant, helpful staff. Overall good value for money. Beware paying extra for the balcony rooms which afford a view only of the police/fire station immediately opposite and the noise of of early morning traffic....this exacerbated by the lack of any windows leaving no option but to leave open the double-glazed balcony doors.

Some dishes in the restaurant are excellent but the staff are not over-trained and it has less atmosphere than the Moon (OK. No.. I haven't actually visited the Moon!) and the unchanging menu forces one to explore nearby restaurants. (Don't miss Mia Casa in Kensington Place).
That said the pasta dishes are brilliant.....jazz night on Friday is great...the bar has atmosphere.....thanks to the barman, Leon. I will stay there again.. Fellow guests (especially from Nottinghamshire) add to the overall enjoyment and a knowledge of Portuguese would be useful. If driving yourself, make sure you know exactly where to find the Police Station before leaving the ferry. Hope I have been fair...it's a good place to stay!!!!

  • Stayed July 2009, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank HarrodsKen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Savoy Jersey

Property: The Savoy Jersey
Address: Rouge Bouillon, St Helier JE2 3ZA
Region: United Kingdom > Channel Islands > Jersey > St Helier
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Romantic Hotel in St Helier
#5 Family Hotel in St Helier
#5 Business Hotel in St Helier
#6 Luxury Hotel in St Helier
Price Range (Based on Average Rates): ££
Hotel Class:4 star — The Savoy Jersey 4*
Number of rooms: 55
Official Description (provided by the hotel):
Ideally situated in the heart of Jersey's capital, St Helier, The Savoy's central location makes it the perfect base from which to explore the Island. Located only a few minutes walk from the town centre and main shopping district, a unique shopping experience, great restaurants and nightlife are close at hand. If you want to see Jersey's many attractions, most of these are within a short drive from the hotel, and with plenty of free on-site parking, hiring a car or bringing your own gives you freedom to roam. Upon arrival you'll discover Montana restaurant that offers the perfect place to indulge in culinary delights and a cool Jazz bar that hosts live music every week with occasional artists from abroad. Also you can enjoy our sunny courtyard with its crystalline pool to while away Summer days, or the modern and stylish gym with the latest equipment if you feel like keeping in shape during your stay. The Savoy is an intimate boutique hotel, providing superb cuisine with inviting guest rooms, making it an ideal choice for a relaxing & comfortable stay in Jersey. ... more   less 
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Also Known As:
The Savoy Jersey Hotel St. Helier
Savoy Hotel St Helier
Savoy St Helier
Savoy Hotel Jersey
The Savoy Jersey St Helier

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