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“Great hotel, friendly staff and fab facilities”
Review of Hotel de France

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Hotel de France
Ranked #1 of 32 Hotels in St Helier
Certificate of Excellence
Southampton, United Kingdom
Level 5 Contributor
43 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
“Great hotel, friendly staff and fab facilities”
Reviewed 27 November 2011

I have stayed here on numerous occasions and can not fault it. Staff are brilliant, restaurants are great and breakfast is good.

  • Stayed November 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Janieg9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,902 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (519)
Date | Rating
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English first
Exeter, United Kingdom
Level 3 Contributor
24 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 14 November 2011

I stayed here for 3 days whilst on a business trip. Granted the rooms are a little tired but very clean. After reading a few of the reviews I wasn't sure what to expect and was a bit apprehensive, I neednt have been. The staff were incredibly helpful and friendly, nothing was too much trouble. I ate in the Cafe Aroma restaurant the first night - the service was impeccable and the food was first class. Breakfast also was very good with a wide selection of everything!
On top of this an amazing spa with infinity pool, sauna,steam room, jacuzzi and treatments should you want them. It looked very new and was spotless, I went at about 5pm and it was a little too busy, not so at 8am the following morning it was lovely! A very pleasant suprise. I shall return agian when not on business.

Room Tip: Ask for a sea view
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  • Stayed November 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank BondNic
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London
Level 6 Contributor
109 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed 1 November 2011

The Ayush spa transports you away from the real world into a complete oasisvof calm. The herbals tea is stunning and relaxing and the massage pool's amazing. Kavita
does an amazing shirodhara head massage with oil. The relaxation room is heavenly.
A Must. A true treat to yourself .
.

Room Tip: Go for one of the new re fur bed balcony rooms. Lovely and peaceful.
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  • Stayed October 2011, travelled solo
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
1 Thank MissAtlas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Portsmouth, United Kingdom
Level 2 Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 31 October 2011

I stayed here for two nights during half term. i have to say that the staffa are all very helpful. the room that i had did have a sea view. the bed was confortable and the room was very quiet. the hotel has free Wifi in all rooms. the breakfast was average but to be honest is what i expected from a large hotel. the pool and spa are fantastic and well worth a visit. there is parking and the hotel is very well situated for what i needed.

  • Stayed October 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Christine F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level 3 Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 28 October 2011

Our bedroom at home doesn't have hot drink marks all over the tables, nor a 10ft high brick wall facing the window making it dark and gloomy with no view whatsover, so why do the staff at the de France think that we would like a room like this on the 6th floor? We requested an alternative room and were given another on the 8th floor which was smaller and smelt as though it hadn't been used for months. The tatty furniture was certainly not what you would class as 4 star. After thinking do we really want to spend our 6 day holiday in this room, we asked if we could upgrade to a better one, so at last we were given a decent room in the new part of the hotel for an extra £50 a night. My gripe is that as the hotel was by no means full, why not let the guests have a decent room?
Breakfast was run of the mill, but there were never any fresh rolls. The bread on the toasting table had surely been left out all night as it was so hard.
We would not stay here again, all in all, very disappointing.

Room Tip: Upgrade to a spa room.
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  • Stayed October 2011, travelled as a couple
    • Value
    • Location
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    • Cleanliness
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Helpful?
5 Thank hedge81
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manchester, United Kingdom
Level 3 Contributor
17 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 25 October 2011

I have just had a very short stay in the lovely old Hotel de France. It was one night, for two friends, coincidentally during half term on an autumn break tariff. But we were made to feel as is if we were special and favoured guests. The reception staff were excellent; recommending restaurants, make a bookings, drawing a map for us, sorting out an iron etc. Our room was fine, nothing special but everything you expect in a large hotel, and we did face to sea. The pool and spa area were really good and free to all guests. The hotel had character, though now hidden by an enormous concrete medical centre / car park, you felt as if you had travelled back a hundred years.

  • Stayed October 2011, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Netgirl96
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bromsgrove, United Kingdom
Level 4 Contributor
37 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
Reviewed 15 October 2011

Just been to a conference at this hotel.
Located in a built up area of St helier on a hillside.
Room allocated was on floor 6 and all of the odd number rooms on this floor face a brick wall and are very dark. They have a little balcony but receive no daylight. When I asked about the room type I was told that they were standard rooms allocated to any guest not just conference delegates.
I would not wish to stay in one of these rooms for longer than the two nights of the conference.

The receptionist also said " What do you expect, we are on a hill you know"
Such professionalism and charm!

Room itself was not bad and had air conditioning - necessary on that weekend of hot weather.
Rooms on the front of the hotel had no air con and delegates complained about not being unable to sleep for the heat.

I guess the hotel's reputation is for it's leisure facilities not for it's staff attitude or it's bedrooms.
Food at breakfast was OK for those who just want a full English. Otherwise not too much choice.

Average property in an average location.
Wouldn't return.

Room Tip: Pay a lot more and get a room with a view
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  • Stayed September 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank WOLFSPIRITTRAVELLER
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel de France

Property: Hotel de France
Address: St Saviours Road, St Helier JE1 7XP
Phone Number:
Region: United Kingdom > Channel Islands > Jersey > St Helier
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Luxury Hotel in St Helier
#1 Spa Hotel in St Helier
#1 Business Hotel in St Helier
#3 Romantic Hotel in St Helier
#10 Family Hotel in St Helier
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Hotel de France 4*
Number of rooms: 126
Official Description (provided by the hotel):
The Hotel de France is a 126 bedroomed four star Hotel conveniently located just outside of St.Helier on Jersey. Dining options include the informal brasserie style Garden View Restaurant overlooking award winning gardens or the fine dining 'Saffrons' Restaurant, where local produce is combined with healthy Indian spices. The 17,000sq ft Ayush Wellness Spa at the Hotel offers swimming pools, sauna, steam room, treatment rooms and an extensive fitness centre. Parking and Wi-Fi are free. A friendly but professional welcome is assured at the Hotel de France. ... more   less 
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Also Known As:
De France St Helier
De France Hotel Jersey
Hotel De France Jersey/St Helier

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