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Hotel de France
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Reviews (2,165)
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1,255
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All reviewsspa roomgarden view restaurantsaffron restaurantayush spashuttle busplunge poollovely hotelexcellent spalarge hotelwalk in showerfirst classlounge bargreat facilitieswalk into townno air conditioningstandard roomsingle room
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1,635 - 1,640 of 2,165 reviews
Reviewed 21 April 2014

There have been a few less-than-complimentary reviews for this hotel but I think they're unfair. Yes, some things are a bit dated but we found the staff very pleasant, the room clean and the breakfast was pretty good for a buffet; a lot of choice and good quality.

But the star was the spa centre. Everything here was excellent. I'd have liked a hot tub but the jet pool was a first for me and I loved it. We also splashed out on some massages and here, the whole experience was wonderful, with even a kind of post-massage relaxation room where they give you a herbal tea and wrap you in a blanket rather than chasing you out the door. I got a £40 upper-body, neck massage and a £40 Indian head massage which which took about an hour and was well worth it.

The main thing about our stay was value. Our room was £76 per night breakfast extra and we got a great deal for that. We had a drink in the Grand and it did indeed look much more elegant - but it was more than double the price.

15 minute walk into town was easy for us and they have a shuttle bus a few times a day.

  • Stayed: April 2014, travelled as a couple
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Thank Streaky11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 April 2014

Just got back from 3 night stay. Think although spacious it was pretty average. Friendly reception staff. However .... Had a couple of pairs of worn underwear disappear from case in my room and felt a little embarrassed to report!!!

  • Stayed: April 2014
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5  Thank MrsRonnie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 April 2014

5th April-12th April
Returned to Jersey for our 29th wedding anniversary. Stayed at this hotel for the first time and loved it.Stayed on B&B the breakfast was super with plenty of choice.
The room overlooked the town of St.Helier was very well maintained and clean.
The Spa area was also first class and my wife enjoyed the steam room!
We ate in the cafe aroma three times and the quality of food was very good.
Would certainly return to this hotel!

Room Tip: Think you need a town view
  • Stayed: April 2014, travelled as a couple
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3  Thank caryboy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 April 2014

This trip was a Christmas present from my OH, excited as I stayed there as a child and wondered how much I would remember. The only real memory I had was of sitting at the bedroom window eating my tea and looking out at the view. The room we were given was tiny with a very small window looking out at nothing. It had a sloping ceiling and a dining chair either side of the bed facing towards the bed. When he complained he was shown two other rooms one he declared was worse and the other although slightly larger had an even worse view,if that was possible.
When we went back to reception they offered us one of the spa rooms at a supplement. In the end we agreed to pay as we weren't prepared to stay in the other rooms.
We were annoyed that we had been put in the uncomfortable position of having to complain in the first place and also that the supplement we had to pay had moving goalposts. The first rooms we were shown were not of the standard you would expect from this calibre of hotel, it was not a late booking so if they knew they were going to be full they should have upgraded people, maybe regulars, so that they had sufficient acceptable rooms without using what could only be described as small single rooms.
Had we not had all this hassle we would have had a very enjoyable weekend and been able to recommend it. As it is we are having to suggest people try somewhere else which is a pity as the spa and breakfast were lovely.

Stayed: March 2014, travelled as a couple
3  Thank Anne S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 March 2014

It is the friendliness of the staff that makes this a pleasant place to stay.
The rooms are dated but immaculately clean. The compensation for being a good 15 min walk from town is that you get a fans attic view over St Helier.
The spa is lovely and cafe great for lunch.
Overall, the hotel could do with updating and the walls are very thin which makes it fairly noisy at times.
Chris

  • Stayed: March 2014, travelled on business
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1  Thank ChristopherWill... E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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