We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Excellent Service”
Review of Hotel de France

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Hotel de France
Ranked #1 of 32 Hotels in St Helier
Certificate of Excellence
Eastleigh, United Kingdom
Level Contributor
26 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
“Excellent Service”
Reviewed 6 May 2014

As ever the hotel experience is excellent. The service is excellent and the food in the Bistro is excellent and good value. The rooms are clean and tidy with good wifi connection. The only down side is the lack of curtains. I didn't use the Spa on this trip.

  • Stayed April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Chrissi F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review

1,863 reviews from our community

Traveller rating
    1,082
    555
    161
    46
    19
See reviews for
274
907
105
281
Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (511)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Russian first
  • Swedish first
  • Any
English first
Stoke-on-Trent, United Kingdom
Level Contributor
38 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 6 May 2014

Stayed here during April 2014, Nice room on the third floor, good English fresh cooked breakfast.
Very helpful and friendly staff. Rooms lack a little sound proofing but kept clean and tidy.
Did not get to use the facilites but looked very modern.

  • Stayed April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank lazerblazer1984
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Portsmouth, United Kingdom
Level Contributor
29 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 3 May 2014

Beautiful hotel from the outside, stunning interior and reception area. Great staff, very helpful, special mention to Marco. Room was nice but no curtains only white vertical blinds that didn't close all the way up. Hot water took forever to get to the taps/shower. The evening meal was wonderful and the service was outstanding. The morning came a lot quicker than I was expecting due to the sun bursting into the room at sunrise (545am). Oh well that gave me time to get a shower etc before the pre order breakfast in bed arrived at 7.30. At 7.45 I was a bit hungry and opened the door fully expecting to find my tray on the floor at the door, alas no. The breakfast order was still hanging on the door handle from the night before. I walked down to reception to complain, "we don't know how that happened do you want us to get the breakfast now?" Too late as I was up. Fortunately the service and breakfast in the restaurant was excellent. If you want a good evening meal then this is the hotel for you.

Room Tip: Ask for one with curtains if you don't want waking up with the sunrise
See more room tips
  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank mackers63
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bristol
Level Contributor
4 reviews
3 hotel reviews
Reviewed 2 May 2014

Just returned from a two night business/pleasure trip to Jersey. On arrival at the hotel I quizzed the friendly desk staff about local restaurants: They recommended one that I had seen, and immediately called and reserved a table for myself and my partner. Lovely old-fashioned ambience about the building, great service and very good breakfast. we did have to move rooms as ours had an adjoining door which meant absolutely no soundproofing, but this was done with a minimum of fuss. Huge beds. Generally first class all around. It's an old building, and it shows, but if you want to stay in a soul-less Premier Inn or similar then go there. Otherwise for a bit of class and character then the Hotel De France is the one..

Room Tip: Do check that the room doesn't have a connecting door to the next room or you'll feel like t...
See more room tips
  • Stayed April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Punkreg1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lymm, United Kingdom
Level Contributor
204 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 134 helpful votes
Reviewed 1 May 2014 via mobile

Have visited the hotel many times and stayed recently to see how different the place is after the recent Christmas refurb closure. I know they planed to convert one of the wings to apartments and was interested to see the changes. Besides the smell of fresh paint in my room I couldn't see any! The hotel is still ok and it's true it trumps a lot of the others with car parking and it's spa facility,especially if the weather is nice. This is a massive hotel and must be doing some very careful balancing of the books to keep it all going. I hope everything goes well for them but for me I think
It needs to be brought up to date or is likely to be stuck in a rut.

Stayed April 2014
Helpful?
1 Thank Andrew M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kent
Level Contributor
25 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 23 April 2014

Stayed at Hotel de France over Easter weekend, the hotel was tucked away situated behind a medical centre & a reasonable walk to the town although would imagine a long walk for some. The hotel was very clean, the room was good with good facilities although we were at the back of the hotel so no views. The staff were ok but not the friendliest I've ever met. The food was very good although the Saffron restaurant was closed some nights which surprised us over a bank holiday weekend. The Spa was very good, the staff were very helpful & the treatments on offer were good. Overall very good & would recommend.

Room Tip: Make sure you select a room at the front of the hotel. Rooms at the rear overlook the roof of the gy...
See more room tips
  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank GolfkingKent
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
220 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 118 helpful votes
Reviewed 23 April 2014

Based 10/15 minutes from the centre of St Helier, the Hotel de France has a perfect location for exploring Jersey. The hotel's public areas were smart and well tended. The staff on the front desk were both friendly and helpful. There are two restaurants; one a brasserie and one a proper restaurant (Saffron's with a menu filled with good international fare). That said there are 4 Michelin starred restaurants on Jersey (with great value lunch offers), so we did not eat in the hotel often. I would not like to pass too much of a comment on the rooms; as we choose cheap and cheerful singles. They were clean though and with all the facilities (TV, bath, shower, free Wifi) that we required. The spa area is outstanding and of a very high quality. It would not look out of place in any 5 star establishment. There are 4 pools (a large length pool, two warm dipping pools and one cold water), a sauna, gym (with 2 upright bikes, 2 treadmills, cross-trainer and free weights) and then the spa treatments. Would certainly recommend the hotel as good value for money, if you were going to use these facilities.

  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank StephenIre
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Also consider these accommodations in or near St Helier
0.8 mi away
Royal Yacht Hotel
Royal Yacht Hotel
#2 of 32 in St Helier
1,888 reviews
1.1 mi away
Radisson Blu Waterfront Hotel, Jersey
0.7 mi away
The Inn Boutique
The Inn Boutique
#3 of 32 in St Helier
729 reviews
Show Prices
Show Prices
Show Prices
1.0 mi away
Grand Jersey Hotel & Spa
Grand Jersey Hotel & Spa
#5 of 32 in St Helier
1,631 reviews
0.8 mi away
Pomme d'Or Hotel
Pomme d'Or Hotel
#4 of 32 in St Helier
1,470 reviews
3.7 mi away
Hotel La Place
Hotel La Place
#1 of 16 in St Brelade
971 reviews
Show Prices
Show Prices
Show Prices

Been to Hotel de France? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hotel de France

Property: Hotel de France
Address: St Saviours Road, St Helier JE1 7XP
Phone Number:
Region: United Kingdom > Channel Islands > Jersey > St Helier
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Luxury Hotel in St Helier
#1 Business Hotel in St Helier
#1 Spa Hotel in St Helier
#3 Romantic Hotel in St Helier
#10 Family Hotel in St Helier
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Hotel de France 4*
Number of rooms: 126
Official Description (provided by the hotel):
The Hotel de France is a 126 bedroomed four star Hotel conveniently located just outside of St.Helier on Jersey. Dining options include the informal brasserie style Garden View Restaurant overlooking award winning gardens or the fine dining 'Saffrons' Restaurant, where local produce is combined with healthy Indian spices. The 17,000sq ft Ayush Wellness Spa at the Hotel offers swimming pools, sauna, steam room, treatment rooms and an extensive fitness centre. Parking and Wi-Fi are free. A friendly but professional welcome is assured at the Hotel de France. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Jet2Holidays , Hotels.com, Priceline, Expedia, Ebookers, Odigeo, Traveltool, S.L.U., HotelQuickly and HRS so you can book your Hotel de France reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
De France St Helier
De France Hotel Jersey
Hotel De France Jersey/St Helier

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing