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“Great stay”
Review of Hotel de France

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Hotel de France
Ranked #1 of 32 Hotels in St Helier
Certificate of Excellence
Caterham, United Kingdom
Level 3 Contributor
15 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“Great stay”
Reviewed 30 May 2014

Just back from Hotel de France. We only had the standard room, but with a view over St Helier it was great. The restaurants, bars, pools and gardens were all really good, and the staff were really friendly and helpful. We want to go back!

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
1 Thank Phillip E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
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Traveller tips help you choose the right room.   Room tips (519)
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English first
Dewsbury, United Kingdom
2 reviews
Reviewed 30 May 2014

Family of four stayed here for four nights at end May 2014. We requested rooms near each other before we came, we were pleased to be allocated interconnecting rooms. Beautiful hotel situated 10 minutes walk from main shopping area and restaurants; clean, well decorated and maintained, staff very friendly and helpful. Breakfast fantastic, we had great views of the garden from our room. Saunas and pools best we have experienced in a hotel, lots of room never feels busy or crowded. Would stay here again.

Room Tip: Room overlooking the beautiful garden if you can. Also very quiet for a good sleep.
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  • Stayed May 2014, travelled with family
    • Value
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Helpful?
Thank Joanne C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Doncaster, United Kingdom
Level 3 Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 29 May 2014

I have been visiting this hotel for over 30 years since a long weekend to see visit this island that was the backdrop to the TV series Bergerac.I have therefore seen in in its many incarnations as building/rebuilding has caused it to change greatly during that time.
Throughout it all the one thing that has not changed is the friendly, efficiency of the staff. If something isn't right they will always try to sort it. I don't make use of the exotic spa as I get all my exercise walking on the island. Similarly I like to visit the great range of restaurants in the town but do usually use the Cafe Aroma in the hotel as well and breakfasts are great.
One thing to point out is the short climb from the road up the steep hill on which the hotel is situated. Some visitors will find using the hotel's courtesy mini bus a big help here. To first time visitors to Jersey the town of St. Helier is a working environment not a pretty picture postcard - if you want hotels with those sort of views it's better to choose one out in a country/coastal location.

I have already booked my return visit for 2015.

  • Stayed May 2014, travelled solo
    • Value
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Review collected in partnership with this hotel

Helpful?
2 Thank Gillian J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cannock
Level 4 Contributor
49 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 28 May 2014

We stayed for two nights and found the room to be spacious, clean and adequate. I must admit, I was expecting slightly more glamorous based on the photos of the hotel but there was nothing to complain about. Our room (152) overlooked nothing in particular which was a shame. The breakfast was great, the spa was really great, the staff were extremely friendly and helpful and the break didn't cost us a fortune so all good.

  • Stayed May 2014, travelled as a couple
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    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
1 Thank JoolnSteve
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level 5 Contributor
49 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 28 May 2014 via mobile

We stayed at the hotel for 3 nights and enjoyed it very much. Our original room was rather small with a small double bed but, after one very uncomfortable night, we were moved to another standard room which was extremely spacious and had a massive bed! The spa was very nice but the treatments very expensive. However, the massage pool was wonderful! The food was unusual...Indian themed Restuarant served high quality food but not to everyone's taste. It was also ver expensive. We indulged in Afternoon Tea which was superb!! So much food we couldn't eat it all!
Overall, we would return to this hotel again if we could be given one of the larger bedrooms.

  • Stayed May 2014
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Helpful?
1 Thank Shelagh9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
United Kingdom
Level 6 Contributor
155 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
Reviewed 13 May 2014

The Hotel De France never disappoints and always surprises.
Such a wonderful place since the spa has been upgraded it's even better.
Simply a must for visitors to Jersey.
The food is amazing with great menu choices and several different places to eat within the hotel.

  • Stayed January 2014, travelled on business
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Helpful?
2 Thank Miss J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
defrance, Marketing Manager at Hotel de France, responded to this review, 28 May 2014
Thank you Marymoomoo for your kind comments. We endeavour to continually improve our facilities and service offering and we are very pleased you enjoyed your stay with us. Look forward to seeing you again in the near future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Guildford, United Kingdom
Level 4 Contributor
29 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 12 May 2014

I stayed this weekend with my husband and small child, we had a family room which (while perfectly clean, quiet and adequate), looked like a throwback from years gone by. Given the website look and feel and the cost of the room I expected more.
That said, the waiting staff in Aroma Cafe were second to none with one of the waiters, John, being jovial with our 4 year old and making her feel special. Our food was fantastic too & I would head back there for that alone.
Again the staff in Saffrons bar were charming and attentive and were happy to accommodate us making an alcho-free cocktail for our daughter.
The pool area is fantastic & gives a luxury feel - again, well worth going for this.
I would go again, but this time I wouldn't expect so much from the rooms.

  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
1 Thank TheSilkyOne
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel de France

Property: Hotel de France
Address: St Saviours Road, St Helier JE1 7XP
Phone Number:
Region: United Kingdom > Channel Islands > Jersey > St Helier
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in St Helier
#1 Luxury Hotel in St Helier
#1 Spa Hotel in St Helier
#3 Romantic Hotel in St Helier
#10 Family Hotel in St Helier
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Hotel de France 4*
Number of rooms: 126
Official Description (provided by the hotel):
The Hotel de France is a 126 bedroomed four star Hotel conveniently located just outside of St.Helier on Jersey. Dining options include the informal brasserie style Garden View Restaurant overlooking award winning gardens or the fine dining 'Saffrons' Restaurant, where local produce is combined with healthy Indian spices. The 17,000sq ft Ayush Wellness Spa at the Hotel offers swimming pools, sauna, steam room, treatment rooms and an extensive fitness centre. Parking and Wi-Fi are free. A friendly but professional welcome is assured at the Hotel de France. ... more   less 
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Also Known As:
De France St Helier
De France Hotel Jersey
Hotel De France Jersey/St Helier

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