First let me say that I have never felt the need to write a review before but my wife and I recently spent a week at the Royal Hotel and were very impressed by the standard of care and service provided by all of the staff. I spend a great deal of my working life in and out of hotels and I can honestly say that I have never been better looked after than we were at this hotel. We had a four poster room (298) at the front of the hotel and on our first night (a Saturday) there was a tiddly bit of noise from people and traffic passing below but this was greatly reduced when we shut the windows! There was a slight problem with the mechanical plug in the bathroom washbasin but this was quickly and and efficiently repaired as soon as the engineer became available. The reception staff were quick to offer an alternative room but we decided to stay where we were as our room was both large and very comfortable. We ate twice in the restaurant and twice in the bar; the food in both was very well presented and very well cooked. We were always able to find a space in the (admittedly small) car park and it was made clear to us when we checked in that alternative parking was available to guests at a partner hotel just up the road should there be no spaces at the Royal. (I understand that there are plenty of hotels in St. Helier where there are no parking facilities at all.) All in all this is a very pleasant and comfortable hotel with extremely well trained and courteous staff.
- Official Description (provided by the hotel):
- One of the principal hotels in Jersey, the Best Western Royal Hotel is ideally located only minutes walk from the quality pedestrian shopping areas of St Helier. Equally suited to the leisure or business traveller, this attractive 89-bedroom hotel also boasts suites, rooms with balconies and 'four poster' bedrooms; AA Rosette restaurant and informal bar; Large rooftop terrace. Graded 3 stars by the AA. Parking is available but is limited to 16 spaces. ... more less
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- Also Known As:
- Best Western St Helier
- St Helier Best Western
- Best Western Royal Hotel Jersey/St Helier