We booked the hotel by telephone as we wanted somewhere that was suitable for a small baby and were assured that the hotel would be fine. On arrival we had to carry our bags and all our baby related paraphenalia up the steps from the car park where we were checked in by a friendly and polite member of staff. A porter had to help us carry our stuff up the stairs and through about four doors to our poorly decorated bedroom, which was unbearably hot (27 degrees+), we complained and so were given a small electric fan. The beds were comfy but the room looks very dated and in need of a revamp. It took a towel and two hands to turn the hot tap on (it had been done up REALLY tight as it dripped!) and the bath was covered in green marks. The shower was all but useles, with water just dribbling out.
I like to give credit where it is due, and the breakfast was very good, with polite, friendly and attentive staff who took the time to sort out a high chair for our baby and spent some time talking to us.
Unfortunatley things got worse on our second night as the "entertainment" went on until 11pm and we were unable to pull our windows as the room was still like a sauna.
The hotel is in a great location with brilliant staff, however the lack of amenities and the standard of the rooms lets it down in a big way.
On a seperate note - the Atlantique restaurant in St Helier (by the cow statues) was brilliant and really good value!
- Official Description (provided by the hotel):
- The Ommaroo Hotel, which has been in the same family since 1920 is situated on the seafront at Havre des Pas and comprises a number of traditional Victorian villas. typical of the area. From the sunroom you can sit and enjoy the spectacular ever changing seascape of Demi des Pas a sprawling rocky reef made visible at low tide. The large sea swimming pool opposite is ideal for a cool dip on those hot sunny days or maybe you prefer to relax on the beach whilst enjoying a Jersey ice cream!The hotel comprises:82 ensuite bedrooms:Club rooms and Standard rooms (within these categories there are twins/doubles/ trebles/ family rooms and seaview & balcony rooms)The rooms have recently been refurbished to reflect a slightly more contemporary feel whilst remaining sympathetic to the Hotel's history.RestaurantBar and Function room.Attractive Gardens.Entertainment in Season.Conference and Private Dining Facilities.Large car park for guest use.Please note this hotel is not wheel chair friendly as access into the hotel from all entrances is via steps. For further information please do not hesitate to contact the hotel directly. ... more less
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- Also Known As:
- Ommaroo Hotel St Helier
- Ommaroo Hotel Jersey/St Helier