Stayed here for 2 nights and upon arrival was told the swimming pool was out of action...but that's ok we have arranged for guests to use the local public facilities a mere 5 minute walk away. Imagine that!!!
Then when we went to the outdoor bar we were told that this was closing for a private function for one of the local banks...but that's ok you can sit inside out of the sun!!!
On the second night...same again...private function.
I guess what I am saying is if you want to cater for the locals and if you have amenities that are out of action...here's a clue...TELL US IN ADVANCE...we may decide (I know I would have) to move to another hotel.
Very unhappy with the entire stay. And not one visit from management.
Ryanor (Sorry if I spelt it wrong) from South Africa in the bar was very helpful and friendly...You still owe us a drink after the penalty shootout!!!
- Official Description (provided by the hotel):
- Grand Jersey is the island’s stylish, sophisticated hotel and spa, presenting guests an exceptional experience. It offers the ultimate in comfort and glamour, through a blend of sophisticated restaurants, the exclusive, atmospheric Champagne Lounge and the luxurious, award winning Spa. Grand Jersey also features the innovative Park Suites – a dedicated business centre with private cinema, meeting rooms and flexible events spaces. Whether you’re visiting Jersey for a short break, summer holiday or business, you are assured of a wonderful stay. Grand Jersey is committed to the highest standards of service and excellence which is why the hotel is one of only two on the island to be awarded five stars. ... more less
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- Also Known As:
- Grand Jersey Hotel St. Helier
- Grand Jersey St Helier
- Grand Jersey Hotel & Spa St Helier