We were a little perturbed as before we were due to stay at the Grand Jersey there were quite a few negative reviews. I'm pleased to say we needn't have worried as we had a really enjoyable stay. As others have mentioned it was disappointing not to be able to use the pool, but these things happen and we were compensated with a 15% discount at Tissali Restaurant, but I feel that if you didn't ask you wouldn't get.
We had a Park View Deluxe room and it was really worth the extra as the view and the quieter location was worth it. The room itself was a good size and very clean with comfy beds and lovely quality bedding. The bathroom also was spotless and the "Pecksniff" toiletries were replenished daily. So a big "Thank You" to the housekeeping team. Front of house were extremely helpful and knowledgeable about St Helier and Jersey in general. They were happy to recommend and book restaurants. We also enjoyed the Champagne Lounge and Terrace, although I would say that service on the Terrace was a little haphazard and the servers seemed quite surprised that we would order pots of tea at 4 o'clock in the afternoon!
All in all a nice hotel in a good location, but there are many similar hotels in St Helier and I don't think that the Grand Jersey can rest on it's laurels.
- Official Description (provided by the hotel):
- Grand Jersey is the island’s stylish, sophisticated hotel and spa, presenting guests an exceptional experience. It offers the ultimate in comfort and glamour, through a blend of sophisticated restaurants, the exclusive, atmospheric Champagne Lounge and the luxurious, award winning Spa. Grand Jersey also features the innovative Park Suites – a dedicated business centre with private cinema, meeting rooms and flexible events spaces. Whether you’re visiting Jersey for a short break, summer holiday or business, you are assured of a wonderful stay. Grand Jersey is committed to the highest standards of service and excellence which is why the hotel is one of only two on the island to be awarded five stars. ... more less
- Reservation Options:
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- Also Known As:
- Grand Jersey Hotel St. Helier
- Grand Jersey St Helier
- Grand Jersey Hotel & Spa St Helier