We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Top hotel”
Review of Royal Yacht Hotel

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Royal Yacht Hotel
Ranked #2 of 32 Hotels in St Helier
Certificate of Excellence
Newcastle upon Tyne
Level 4 Contributor
31 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“Top hotel”
Reviewed 10 August 2014

I've stayed here twice now and have not been disappointed on either occasion. The rooms are comfortably furnished and well presented. The bathrooms are modern and the showers good with plenty of fluffy white towels to hand. In terms of location this hotel is very central. Staff are helpful and polite. The pool is good - haven't tried the spa yet but hope to another time. My rooms have been quite a walk from the lift involving additional steps so moving in and out with cases could be a little bit of an obstacle course - not an issue for me but if you lack mobility you may need help. Overall a very pleasant place to stay.

Room Tip: Rooms on the atrium side are quieter.
See more room tips
  • Stayed August 2014, travelled on business
    • Location
    • Rooms
    • Service
Helpful?
1 Thank Triggerhart
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review

2,027 reviews from our community

Traveller rating
    1,287
    528
    126
    60
    26
See reviews for
209
1,171
51
238
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (485)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Any
English first
Epsom, United Kingdom
Level 5 Contributor
51 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed 6 August 2014

My wife & I booked for a long weekend. We were very impressed with the reception staff, very efficient & helpful. Our room was in the old part of the hotel, silver double room. It was on the top floor in what would have been the loft originally. The floor had a slight slope near the exterior wall but that didn't bother us. The rooms are very small with just a double bed. I would normally expect a king size bed in a 4 star but no way would,one fit in these silver rooms.

Anyway the hotel was just a base for the weekend so we weren't too bothered by the small room as it was a lovely modern room & very clean. Breakfast in Sirocco restaurant was top notch! Can't fault it, we had lovely weather and had breakfast on the balcony for 2 out of 3 mornings.

My wife & I loved the spa!! After our days out we would come back & hit the spa for an hour before going out for the evening. Really relaxing & clean - top notch. Makes the price of stay worth it.

Now the bad part. The royal yacht is in a great location on the Marina, you can walk anywhere in the centre of St Hellier within 10 minutes. Therefore it's many bars are very popular come the weekend. So it is lively, our room was at the back so we could not hear anything & were not disturbed by any noise. As I said the bars are very busy & it is beyond me as to why. The service from the bar staff even when it's not busy times is atrocious. From their attitude to how they even poor a pint of Guinness this lot are a joke & wouldn't last 5 minutes in my local let alone a four star hotel. As you are preying Central London prices in the bar I would expect good service to say the least. By all means stay at the royal yacht but go for a drink elsewhere!

Room Tip: Ask for a room at the back of the hotel to avoid noise from the ground floor bars. We booked on Book...
See more room tips
  • Stayed July 2014, travelled as a couple
    • Location
    • Rooms
    • Service
Helpful?
2 Thank neilyd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Isle of Man, United Kingdom
Level 6 Contributor
226 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 173 helpful votes
Reviewed 5 August 2014

We stayed here for 10 nights in April and as we were celebrating our wedding anniversary we booked one of the suites at the top. We were not disappointed, the suite was large with a huge lounge and dining area that would easily accommodate 6 people, a large bedroom and beautiful ensuite bathroom with walk in wardrobe. We also had a huge balcony that wraps all the way around the suite, with jacuzzi Nothing was too much trouble and we were looked after very well, including a bottle of champagne on arrival. We had the pleasure to meet one of the hotel managers, Claudio Abreu who looked after us exceptionally. We would not hesitate to stay here again, we had a lovely time.

Room Tip: The higher the floor the better if you want less noise as there is a busy bar on the ground floor. A...
See more room tips
  • Stayed April 2014, travelled as a couple
    • Location
    • Sleep Quality
    • Service
Helpful?
1 Thank Sue B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Carrickfergus, United Kingdom
Level 5 Contributor
71 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
Reviewed 2 August 2014

Great hotel for a 3 night stay for 6 adults and 1 child. We arrived to check in and the staff are so friendly on check-in. I had asked for 3 rooms beside each other away from the front which is very noisy at weekends . This they obliged. We had rooms looking on to the Museum. We had double deluxe rooms and everything was catered for in the rooms. Big rooms and big balcony's with 2 rattan chairs and a rattan table. Only problem with the rooms we where above the night club and the boom went on until 2.00am. Thanks goodness it was only for the one night. I did mention it at reception and they took the number of the room. Didn't here anything more about it. A small niggle, I thought the selection of fruit could have been greater at breakfast. Plenty of cooked food on offer. Tea and toast was served at your table, toast was cold and one morning the pot of tea was cold. Cleaning staff do an excellent job and friendly as well. The Hotel is very central to shops and harbour. All the family loved the hotel and vowed to return. A nice touch from the hotel I commend them for this, my daughter and hubby overslept on the morning we where leaving and the staff ushered them down to the patio area and served breakfast to them with no extra charge. A nice gesture.

Room Tip: Not Floor 2 room 227 on a Saturday night. Above nightclub.
See more room tips
  • Stayed July 2014, travelled with family
    • Value
    • Sleep Quality
    • Service
Helpful?
1 Thank bttyboyd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
York, United Kingdom
Level 3 Contributor
10 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 2 August 2014

Our second visit to this wonderful hotel 2013 & 2014 Customer service & Attention to detail second to none Donna (our new friend) looked after all our needs and made sure our stay was faultless
We had dinner 4 nights in the hotels selection of restaurants Excellent food and service.
We will be back next year

Room Tip: The Gold rooms a good value
See more room tips
  • Stayed July 2014, travelled as a couple
    • Location
    • Rooms
    • Service
Helpful?
Thank Tony S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Melbourne
Level 6 Contributor
108 reviews
83 hotel reviews
common_n_hotel_reviews_1bd8 78 helpful votes
Reviewed 29 July 2014

We were a bit concerned with the reviews regarding the night club noise at this hotel so we were relieved to have a room at the back which didn't have a great view but it was quiet. I do agree though that if you have a room at the front on a Friday or Saturday night, then it will be noisy. However, for us we found the location to be excellent with the bus station and town centre nearby. The room was spacious and well decorated with beautiful comfortable beds and the heated bathroom floor was a joy. We ate a couple of times in the Zephyr restaurant and the quality of food was excellent. The breakfast was great and the hotel has the best egg chef. The hotel is probably more corporate than tourist so if you're looking for a quiet beachside hotel, then you may want to consider elsewhere but for our needs it was great. It's not the cheapest hotel in Jersey but we booked and paid well in advance so got a reasonable deal.

Room Tip: Get a room at the back of the hotel (in the new section) if you want to be away from the night club...
See more room tips
  • Stayed March 2014, travelled as a couple
    • Location
    • Rooms
    • Service
Helpful?
2 Thank PJL1952
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Meopham, United Kingdom
Level 4 Contributor
32 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 27 July 2014

Stayed at this hotel end March this year, having always stayed at another nearby hotel for over 15 years. What a find! From the reservations team to reception to the bar staff, everyone was so helpful and friendly. We stayed in a gold room which was excellent and beautifully clean. Can understand at this time of the year it might be nicer to have a balcony but we were more than happy with our choice. We ate every night in the hotel - Zephyr and Sirocco. Great atmosphere and brilliant food. Drank in the Drift and enjoyed meeting Fabio. Unfortunately, I caught a virus, probably on the plane, which dampened my experience a bit but would definitely recommend and return.

Room Tip: We had a gold room on the 5th floor. No view but didn't bother us. In the Summer, maybe a balc...
See more room tips
  • Stayed March 2014, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Helpful?
1 Thank ChrissieB49
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these St Helier hotels
0.4 mi away
Radisson Blu Waterfront Hotel, Jersey
0.5 mi away
Grand Jersey Hotel & Spa
Grand Jersey Hotel & Spa
#6 of 32 in St Helier
1,667 reviews
0.8 mi away
Hotel de France
Hotel de France
#1 of 32 in St Helier
1,945 reviews
Show Prices
Show Prices
Show Prices
0.0 mi away
Pomme d'Or Hotel
Pomme d'Or Hotel
#5 of 32 in St Helier
1,521 reviews
0.8 mi away
The Inn Boutique
The Inn Boutique
#3 of 32 in St Helier
751 reviews
0.3 mi away
The Club Hotel & Spa
The Club Hotel & Spa
#14 of 32 in St Helier
849 reviews
Show Prices
Show Prices
Show Prices

Been to Royal Yacht Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Royal Yacht Hotel

Property: Royal Yacht Hotel
Address: Weighbridge, St Helier JE2 3NF
Region: United Kingdom > Channel Islands > Jersey > St Helier
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Swimming Pool Wheelchair access
Hotel Style:
#2 Luxury Hotel in St Helier
#2 Spa Hotel in St Helier
#3 Business Hotel in St Helier
#5 Romantic Hotel in St Helier
#7 Family Hotel in St Helier
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Royal Yacht Hotel 4*
Number of rooms: 110
Official Description (provided by the hotel):
The Royal Yacht opened July 2007 and has since been regarded a 4-star grading by the AA. The Royal Yacht boasts a fantastic, location in the centre of St. Helier adjacent to Liberation Square. Modern and elegant, this hotel overlooks the harbour and is a stone's throw from the main shopping centre, with many restaurants and bars. En-suite rooms decorated in a warm, modern style, with air conditioning, flat screen televisions, telephone, hairdryers, tea & coffee facilities and more. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Jet2Holidays , Booking.com, Expedia, TravelUp, Hotels.com, TripOnline SA, LateRooms, Evoline ltd, Ebookers, HotelQuickly, Cancelon and getaroom.com so you can book your Royal Yacht Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hotel Royal Yacht
Royal Yacht St Helier
Royal Yacht Hotel Jersey/St Helier

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing