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“Nice and friendly”
Review of Monterey Hotel

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Monterey Hotel
Ranked #6 of 32 Hotels in St Helier
Certificate of Excellence
Minster, United Kingdom
Level Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
“Nice and friendly”
Reviewed 10 June 2013

I have stayed at this hotel on 5 different occasions when travelling to Jersey, and was disappointed not to able to book it on my up coming stay.
The rooms are spacious and clean. There is free WiFi throughout the hotel.
I stayed on a bed and breakfast basis, giving me the option to eat out if i wanted to. Most nights i just enjoyed a bar meal, reasonably priced. Breakfast is a self service buffet style, with the quality of food excellent.
The staff are very friendly.
There is a pool and gym on site, but i have not used these.

  • Stayed May 2013, travelled on business
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Helpful?
Thank Mongaman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
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  • Cleanliness
Traveller tips help you choose the right room.   Room tips (199)
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English first
Alton, United Kingdom
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 9 June 2013

Once again we have had a wonderful, relaxing stay at the Monterey. The management and all the staff were their usual friendly selves. The food was great. It certainly feels like home from home. We were lucky with the weather, as the sun shone for most of the time. What more could you ask for............John and Roz.

  • Stayed June 2013, travelled as a couple
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Helpful?
Thank RozJo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wigan, United Kingdom
1 review
Reviewed 7 June 2013

A friendly staff from receptionist to cleaning staff. We stayed breakfast only, you could help yourself to as much as you wanted which was well cooked. The waiters and waitresses were attentive and eager to top up your drinks and toast etc. One night we had a bar snack which was very tasty. Although we dined out most nights, we always popped in the bar for a few drinks and my wife enjoyed the liqueur coffees.
The rooms were very comfortable and extremely clean.The indoor swimming pool was a bonus and the car park always had space for our hired car. Touring the island was easy, as nowhere is more than 30 minutes away from the hotel.
As I relax back in my own home, I have happy thoughts re- our hotel and holiday on a beautiful island.

Room Tip: Ask for a view of the pool, mainly because it's quiet being on the side of the hotel away from...
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  • Stayed June 2013, travelled with family
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Helpful?
Thank Richard P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
Reviewed 7 June 2013

Our thanks to all the staff of this wonderful hotel for our wonderful 6 day stay with you. Nothing was too much trouble and anything asked of them, they gladly carried out there duties with a smile and a curtious thankyou. We have stayed previously at the Norfolk Lodge, a sister Morvan hotel and We can honestly say that when you leave after your stay you certainly can say you had the Morvan experience. The food was absolutely first class and we highly recommend the half board option. Thankyou The Monterey and all your staff on behalf of our very thankful parents and my wife and I for a wonderful time. See you on our next visit.

  • Stayed May 2013
    • Value
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Helpful?
Thank Ivor2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
North Wales UK
Level Contributor
12 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 6 June 2013

We booked a long week-end to celebrate our 35 wedding anniversary. It was rather last minute but we were not disappointed. The hotel has a large car park and is a pleasant flat walk into the town centre especially through the Millenium Park. We were warmly greeted and given a pack of information leaflets including a map of St Helier and of the island. We had a comfortable bedroom with French windows that opened out onto the outside pool area. Everything was immaculately clean and the fluffy towels were changed at our request each day. Toiletries were provided. There is however no air conditioning, which for 10 months of the year, doesn't matter. Speaking to a member of staff on departure, we were advised that we should have asked for a fan which would have been supplied and which would have been more than adequate. Breakfast was excellent with a wide choice of hot and cold. The 3 course evening meals were equally as good. We found that it was only necessary to buy drinks during the day. The staff were welcoming, friendly ,extremely efficient and courteous without being intrusive. An excellent find in St Helier !

  • Stayed June 2013, travelled as a couple
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Helpful?
Thank JaneNorthWalesUK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Grays Thurrock, United Kingdom
1 review
Reviewed 6 June 2013

What a great hotel. good location from the town centre, only a 10 minute walk.
It's hard to say if the staff or the food was the best bit of the hotel but both are above and beyond what you expect from a hotel. The food is to die for breakfast and dinner , the staff are very helpful and jovial all the time.the whole hotel is spotlessly clean including your room. The only one criticism i could think of was maybe aircon would be nice.

  • Stayed June 2013, travelled as a couple
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Helpful?
Thank paul121dee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManagerJersey, Manager at Monterey Hotel, responded to this review, 10 June 2013
Thank you for your kind comments. These are much appreciated.

Re: Air conditioning - This is not a common facility in Jersey hotel bedrooms mainly because of our location. Being located on an Island in the English Channel we benefit from the moderating influence, upon our night time temperatures, of the sea in the summer which is never far away. The sea acts to reduce night time temperatures making temperatures fall at night more so than would happen on a large land mass in mid-summer. We do provide fans though, on request, for bedrooms.

I hope that this gives some explanation as to our situation here in Jersey - relative to your comment on provision of air conditioning in bedrooms.

Thank you.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Manchester
Level Contributor
44 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed 6 June 2013

I have just returned from a 4 night break in Jersey. We stayed at the Monterey Hotel in St Helier. The hotel was a very clean warming and tidy hotel. We were greeted on arrival by a very helpful and accommodating member of staff. We had received a complimentary upgrade to a superior room which very large, good comfortable beds plenty of storage and lots of of coat hangars. The bathroom was just a bath with a shower over, no shower cubicle,and bit small in comparison to the room but of no real consequence. TV and coffee making facilities in the room, Breakfast was buffet style although some additional items could be ordered through the staff who supplied endless tranches of toast and coffee/tea. Evening meals were chosen from a small but well varied menu and was waiter/waitress served. All the staff were extremely accommodating and helpful. Would we consider returning,, most definitely.

  • Stayed May 2013, travelled as a couple
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Helpful?
Thank Peter L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Monterey Hotel

Property: Monterey Hotel
Address: St. Saviours Road, St Saviour, St Helier JE2 7LA
Region: United Kingdom > Channel Islands > Jersey > St Helier
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#2 On the Beach Hotel in St Helier
#10 Romantic Hotel in St Helier
#13 Family Hotel in St Helier
Price Range (Based on Average Rates): £
Hotel Class:3 star — Monterey Hotel 3*
Number of rooms: 73
Official Description (provided by the hotel):
The centrally located AA 3 star Monterey Hotel offers a high standard of comfort and service to both the leisure and business traveller. Full restaurant facilities with an all day menu available. On-site luxury indoor swimming pool facilities, including steam room, spa bath and mini gym are provided free of charge to our guests. A large outdoor swimming pool is also available for fine days. The hotel is directly on the island's bus route network and offers the convenience of excellent complimentary parking facilities. Graded 3 stars by the AA ... more   less 
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Also Known As:
Monterey Hotel St Helier
Monterey Hotel Jersey/St Helier

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