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All reviews outdoor pool millennium park mini gym superior room town centre steam room recommend this hotel excellent hotel bar menu half board plenty of choice star hotel leisure facilities restaurant staff the hotel is clean no air conditioning each evening
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7 - 12 of 865 reviews
Reviewed 11 October 2018

We enjoyed out stay at the Monterey and found it to be good value for money. The room was spacious and the breakfast was excellent. It's a little out of the centre, but only 15 minutes walk. The staff were very efficient and friendly. Yes, you could have more luxury with a 4 star or 5 star hotel, but if you just want abase to visit St Helier and the island itself this hotel will more than meet your requirements.

  • Stayed: October 2018, travelled as a couple
    • Value
    • Location
    • Service
Thank Bill M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManagerJersey, Manager at Monterey Hotel, responded to this reviewResponded 12 October 2018

Thank you for your lovely comments. We are a St. Helier AA three Star hotel with a number of appealing facilities and this makes us a very popular choice all year round.

Your custom is valued and appreciated.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 October 2018

I have been visiting the Monterey Hotel since 2002 the outside could do with painting, the rooms are clean but some rooms need to be looked at.

I don't know if the chef has changed because the menu was not as good as previous years

I would like to mention some of the staff who are very good at there job they are Gergely on reception, Victor in the bar, Fatima in the resturant and Diana the Manageress.

We went on a day trip round the island and we had a lovely day and the coach driver was excellent his name was dougie and he really made the trip enjoyable.

  • Stayed: October 2018, travelled with friends
    • Rooms
    • Cleanliness
    • Service
Thank watford_girlEssex
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 October 2018 via mobile

hotel was great,with very friendly staff,food was fantastic..room was lovely.
stayed for the weekend.rated aa3 star..should be more.
rooms very clean,staff very smart.spa and pool/gym.lots of info regarding places to visit on island at reception.10 min walk from hotel into town.def go back.

Stayed: October 2018, travelled as a couple
Thank Gary T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 October 2018 via mobile

The staff were very helpful and competent, the food was good, well cooked and plentiful. Rooms clean and the beds comfortable. We really enjoyed our stay as the weather was really good whilst we were there.

Stayed: October 2018, travelled with friends
Thank jackiehC160HB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 October 2018

Excellent Hotel accommodation food was first class and all staff very pleasant and helpful.Certainly a Hotel I would revisit There were two swimming pools one inside the other outside For those smokers there was a place outside Public transport outside hotel or a short taxi ride into the main shopping area.

  • Stayed: September 2018, travelled as a couple
    • Value
    • Cleanliness
    • Service
Thank Geoff B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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