Having just spent five nights at this hotel I agree wth various points made by previous reviews. We had room 4 and the floorboards of the room above do creak a lot especially if the resident has to make frequent visits to the toilet during the night. Also, deliveries start at about 6.30 am and the noise is disturbing if you are not a deep sleeper. However, the room is adequate; the bathroom is very clean, the shower works well and generally the hotel is neatly kept. The staff are very friendly and helpful and the manager Fernando keeps everything and everyone under control. We were on a dinner/bed and breakfast package and I would say that on the whole the food was of a reasonable quality. The restaurant staff are mostly Eastern Europeans and inexperienced but again were helpful and tried to do their best. On the whole, for a two star hotel and the price we paid for our holiday, my husband and I felt we had good value for money.
- Official Description (provided by the hotel):
- The Norfolk Lodge occupies a substantial landmark site in St Helier. It is one of Jersey's most established and successful hotels with substantial free on-site parking provision. Key strengths of the hotel include its superb indoor swimming pool complex and its large public areas that lend a quality feel to the hotel. The hotel boasts great freshly prepared catering, an all day menu and a comprehensive evening entertainment programme. All 101 bedrooms are well furnished and equipped. ... more less
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- Also Known As:
- Norfolk Hotel St. Helier
- Norfolk Lodge Hotel Jersey/St Helier