When we arrived we had a bit of a mix up with rooms, however, this was rectified quickly and with no fuss. A definite sign of how well the staff operate. The hotel is a little dated in places but it is absolutely spotless.
The staff make this hotel.
The Managers are efficient and are totally in tune with what guests require. A well oiled cog.
The Head of Waiting on staff and the Head Chef were wonderful. Bit of banter re my husband’s often unsuccessful fishing trips, full of fun. ( 10 species off the boat, Anna 2, inc 35lb conger and many black bream over 3lb also grey mullet and bass from a short afternoon shore trip, actually ! Hubby)
The rooms at the front of the Hotel were a little noisy on the weekend as the Police rank was down the road but we did have the window open as we are from the Isle of Man and are not used to the warm weather!
One half of the hotel has a lift the other doesn’t and the stairs may be a problem for some, although there is a porter on hand to help with your luggage if required.
The Hotel has entertainment on most nights and, although this is not ‘our thing’, the quality was very good. The Magician was very entertaining and we even had a few unexpected gasps at his show which was a bonus. Not sure about ‘Sue Sue’ though. Sorry.
Hotel spotless, food very good, entertainment good, pool a bonus and the staff were wonderful. Keep it up guys, really enjoyed our stay.
PS, from our daughter, the little bear, now called Lodgey, has settled in very nicely with his two rabbit friends. X
- Official Description (provided by the hotel):
- The Norfolk Lodge occupies a substantial landmark site in St Helier. It is one of Jersey's most established and successful hotels with substantial free on-site parking provision. Key strengths of the hotel include its superb indoor swimming pool complex and its large public areas that lend a quality feel to the hotel. The hotel boasts great freshly prepared catering, an all day menu and a comprehensive evening entertainment programme. All 101 bedrooms are well furnished and equipped. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Hotels.com, Expedia, Lastminute, Priceline, Ebookers, Odigeo, Travel Republic (UK), TripOnline SA, Traveltool, S.L.U., HotelQuickly, Evoline ltd, HRS and Cancelon so you can book your Norfolk Lodge Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Norfolk Hotel St. Helier
- Norfolk Lodge Hotel Jersey/St Helier