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“Perfect location”
5 of 5 bubbles Review of Mayfair Hotel

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Mayfair Hotel
Ranked #15 of 32 Hotels in St Helier
surrey uk
Level Contributor
58 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
“Perfect location”
5 of 5 bubbles Reviewed 30 March 2014

This is a lovely hotel with plenty of free parking. The staff were all very friendly. Nice bar,coffee shop,lounge areas out side sun deck with rattan furniture. Excellent gym and indoor pool,hot tub & sauna opens at 7am-9pm,they provide pool towels there are showers with liquid soap dispensers on wall by gym,The bedrooms were clean with newly fitted bathrooms, flat screen tv,tea & coffee.
Great location on the edge of town. Breakfast choice was extremely good.

Room Tip: We were on the 3rd floor and no problem with noise or sleep quality.
See more room tips
  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank dawn s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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831 reviews from our community

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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (247)
Date | Rating
  • English first
  • French first
  • German first
  • Portuguese first
  • Swedish first
  • Any
English first
Kildare, Ireland
Level Contributor
27 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 bubbles Reviewed 29 March 2014

We found the hotel to be pleasant but somewhat dated. It's comfortable and clean and both reception and restaurant staff are friendly, efficient and helpful but it still has the feel of an English seaside town guesthouse, albeit a very large one. The guests seemed to be primarily of the older generation and entertainment seemed geared to that market. Bingo on one night of our stay and a cabaret-style sing-a-long band on another. The town centre is only a few minutes walk away which is very handy if choosing to eat out in the evenings. No complaints really but might enjoy it a bit more in another 20 years or so.

  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Paul T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Colchester, United Kingdom
Level Contributor
137 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 83 helpful votes
4 of 5 bubbles Reviewed 26 March 2014

Reception staff are helpful and polite. Restaurant staff are helpful and polite. The "trouble-shooter" is considerably less of both. We had a problem with a difference between what we had purchased (letter of confirmation) and what they (she) said it meant. Eventually it was sorted (by a receptionist) and all was OK but it doesn't help with a restful start to a holiday. During the week I witnessed another new customer on the receiving end of more disgusting browbeating despite having a letter confirming her deal (The browbeater - tight dress and overly high heeled shoes - was of the opinion that the deal should not have been offered without her consent - again another member of staff was delegated to sort it out, which she did satisfactorily.
First night the cabaret was very loud and intrusive as we were trying to sleep - the singing was so clear every word was understandable and the passing traffic drowned out)

Well I started with a moan but the rest was good. The food and service were excellent and the staff could not do enough for us. The hotel is well placed for the town and transport around the island. The "tourist table" is well stocked and regularly replenished.
Parking is a bit tight but the member of staff in charge is very helpful.
On balance (with the above exemption) it is a very good hotel.

  • Stayed October 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Randoman1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Neustadt an der Weinstrasse, Germany
Level Contributor
144 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 105 helpful votes
3 of 5 bubbles Reviewed 16 March 2014

This hotel is on the main road, a bus stop next to it. And it is popular with the older generation. The makeup is of a hotel of times past, but in good shape keeping up with our times. Wireless works without problem and internet workplaces (I booked Proms tickets there) are at hand. Having had half-board, my breakfast kept me marching all day long and the dinner saturated me. Staff was friendly and helpful.

  • Stayed May 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Flugwiesel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Guernsey, United Kingdom
Level Contributor
61 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
5 of 5 bubbles Reviewed 8 March 2014

This was my second stay at the Mayfair, and it was as excellent as the first time. Friendly and welcoming staff, well equipped modern rooms with a really comfortable bed, and welcoming lounges. The Wifi and public internet facilities gave me a chance to keep up with my work and personal e-mails.

  • Stayed March 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank SarnianVoyager
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
1 of 5 bubbles Reviewed 2 March 2014 via mobile

In desperate need of double glazing as our room was on a main road and the noise of traffic was bad. Would benefit from a room check to ensure everything works as our heater did not and we were frozen as it was winter. Room ok bathroom nice unfortunately we usually remember the bad more than the good. Rooms need soft close bars to stop constant slamming doors.

Stayed February 2014, travelled as a couple
Helpful?
8 Thank Rickiecheese
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Warrington, United Kingdom
Level Contributor
36 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 bubbles Reviewed 17 February 2014

Stayed 3 nightsb&b and was delighted with room, staff, food in restaurant excellent value for money, we had dinner there every night. 16.50 for 4 courses. Service speedy and efficient.All round a superb break for the money. Would certainly return

  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank helen g
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Mayfair Hotel

Property: Mayfair Hotel
Address: St Saviour's Street, Brooklyn Street, St Helier JE1 4HE
Region: United Kingdom > Channel Islands > Jersey > St Helier
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #15 of 32 Hotels in St Helier
Price Range (Based on Average Rates): £
Hotel Class:3 star — Mayfair Hotel 3*
Number of rooms: 222
Official Description (provided by the hotel):
The popular three-star Mayfair Hotel is conveniently located just a few minutes' walk from the centre of St Helier and a 10-minute stroll from the beach. Open all year round, the hotel offers a wealth of facilities including indoor pool, Jacuzzi and gym, along with regular evening entertainment, restaurant, bar and coffee shop. Accommodation options include twin/double and family bedrooms, each en suite with TV and tea/coffee making facilities and junior suites with separate lounge and bedroom areas. ... more   less 
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Also Known As:
Mayfair Hotel St Helier
Mayfair St Helier
Mayfair Hotel Jersey/St Helier

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