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“Outstanding in a all areas, a first class holiday.”

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Fort d'Auvergne Hotel
Ranked #17 of 32 Hotels in St Helier
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Outstanding in a all areas, a first class holiday.”
Reviewed 24 July 2013

An outstanding holiday in a fabulous holiday hotel. we stayed here for one week as the hotel was recommended by our friends, the hotel was clean, friendly and in a nice location. The management and staff were well presented and very professional. Staff always made the effort the speak to us and were very courteous.The swimming pool was clean and often quiet.
The hotel entertainment on monday night was excellent. Thanks for a great stay.

  • Stayed July 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank danielsreviews1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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573 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (219)
Date | Rating
  • Dutch first
  • English first
  • French first
  • Swedish first
  • Any
English first
cornwall uk
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 23 July 2013

We picked this hotel because we wanted a short 4 night break seafront location and preferably a seaview and balcony. Having booked it we saw a very negative review by someone on here compalning about the rooms, the poor sea view and every possible minute issue imaginable! So we contacted the hotel group bookings and expressed our concern. The responce was immediate and brilliant.....they hadnt seen the review but gave me the names of the manager the general manager with the promise that if there was the slightest problem with the room they would react immediately. We had already paid upfront so we had to rely on their word!

My wife and I have stayed at 100s ofr hotels around the world both on business and please and Fort D'auvergen ranks as one of nicest we have stayed at. I can honestly say I cant find a thing wrong with this hotel......The room we stayed in was spacious, clean with a seaview to die for. Ok theres a power station to the right that isnt pretty but its not in the filed of vision and does not detract from the fantastic view of the sea a few yards from the hotel. I cannot speak highly enough about the staff who were marvellous.....from the reception staff to the General Manager to the wonderfully entertaining Barman who cames from Kenya and is working while he studies for a degree back home they are fantastic. Nothing too much trouble and everything with a smile.

The hotel is older but large and full of character and quite frankly I prefer that to faceless chain hotels. The breakfast was great the location fantastic with a bus stop outside for the 5 minute journey in to St Helier. Theres a small lift to all floors and live entertainment on several evenings. IT has a great indoor pool and 50 yards away is a great free public sea pool so we alternated between the two.

This was one of the nicest hotels I have eve stayed at and I would thoroughly recommend it to anyone. My advice would be treat yourself to the seaview and balcony as its sunny all day if you want to chill out and get a tan. I am not slow to complain if things are not right when Im staying anywhere BUT THIS WAS SIMPLY A GREAT HOTEL, GREAT STAFF, GREAT LOCATION AND VALUE FOR MONEY!!!!!!!

Room Tip: Go for the balcony sea view rooms.
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  • Stayed July 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
6 Thank Clive P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 22 July 2013

We booked this hotel based on its seafront location. The hotel was right on the beach, we made good use of the beach as the weather was hot and sunny. The hotel was very clean and staff helpful. Our room looked over the beach area and was of a very good size, bed was comfortable and the linen crisp and very soft. The breakfast was a large buffet which consisted of hot and cold products, the breakfast was very good however the evening meal was very bland, tasteless and the portion was very small, the soup was tasteless and had no seasoning. However we found some good quality local restaurants, Roseville bistro was excellent. The staff in the hotel were friendly and helpful. We would highly recommend this hotel and will return next year, a new chef would help raise the standards. Only book BB.

  • Stayed July 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Websreviews1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Isle of Man, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 15 July 2013

,We stayed at this hotel last week, what a lovely hotel.
A great welcome at reception the moment you walk in.
The hotel is situated on the sea front, one side is facing
the main road with a very convenient bus stop right
outside.
The staff are very helpful and friendly,and nothing is too
much trouble,they go out of their way to help guests.
Our room faced the beach,and was bright and spotless
cleaned every day with clean towels daily if required.
The dining room has a lovely sea view on one side and
is clean and spacious, the staff are professional,and polite.
Breakfasts suit all tastes,continental and full english
with a lot of choice,dinner excellent choices and very good.
We spent a very enjoyable week at Fort d'Averngne,
no real need to hire a car as buses right outside and a
regular service,we observed parking was a problem at times.
This hotel is great value for money we highly recommend it,
would stay there again.
Almost forgot the swimming pool is FAB.Well done to every one
and thanks for a great week.

  • Stayed July 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank pauline c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 15 July 2013

Booked here having reading the excellent reviews on Tripadvisor! As many other people have said the hotel was excellent. The staff were friendly and the hotel spotlessly clean, breakfast was very good and lots of it! However ran out of croissants on two mornings! Evening meals were okay but very bland and the soups seemed potato based! Kip in the bar and the manager Philip in particular were most efficient and helpful. The location of the hotel was perfect, directly on the seafront and only took us around 10mins to walk to the city centre. We will return to this hotel and recommend to other people going to jersey.

  • Stayed July 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Emilym090
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Norwich, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 14 July 2013

We stayed at the Fort d,Auvergne for 5 nights, and we had a lovely stay there, all the staff were very helpful and friendly, All the food we had at the hotel was served hot and very good, the rooms were comfortable and clean, and the tea, coffee etc were replenished every day, we asked the waiting staff for jugs of milk to have in the room as i took my own coffee, and it was given without any quibble. we didnt use the swimming pool but was told by other guests it was lovely. The hotel is in a good position, set in the middle of the bay right next to the Victorian swimming pool, filled everyday with fresh sea water by the rising tide. It only takes 15 minutes to walk to St Helier from the hotel, or you can catch the bus from outside the hotel, which runs from Gorey(beautiful village) to St Helier, any plce on the island is easily reachable by using the bus service from St Helier. The hotel has leaflets about places of interest and are happy to bokok trips up for you, the island beach tour was wonderful, i never realised Jersey had so much history, and a must is the little train that runs from Liberation Square to St Aubins, full commentry about the past and present. We had a wonderful holiday, and i hope you do too.

  • Stayed July 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank alison h
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Milton Keynes
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 14 July 2013

We stayed at this hotel last week, could not fault it, the staff were brilliant, food was very good too.The service was great, nothing was too much trouble !!!

We were not quite happy with the room allocated to us on arrival , there was nothing wrong with it but my husband has a problem with the smell of seaweed so we asked to be moved to the front of the hotel, the reception manager took us to another room that was lovely, so no problem.

Two members of staff really stood out, one was Lucian in the restaurant and Kip in the bar, what a character !!!!

We would definately go back there, but we would fly next time, we went with Justgo Coach Holidays this time NEVER AGAIN !!!!

Room Tip: We stayed in room 44 at the front of the hotel, we liked it because it had a lovely bathroom.
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  • Stayed July 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Christina D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Fort d'Auvergne Hotel

Property: Fort d'Auvergne Hotel
Address: Havre des Pas, St Helier JE2 4UQ
Region: United Kingdom > Channel Islands > Jersey > St Helier
Amenities:
Bar / Lounge Beach Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Swimming Pool
Hotel Style:
#1 Romantic Hotel in St Helier
#6 On the Beach Hotel in St Helier
#9 Family Hotel in St Helier
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Fort d'Auvergne Hotel 3*
Number of rooms: 65
Official Description (provided by the hotel):
The Fort d'Auvergne Hotel is bordered by the sea and sandy beach on two sides and occupies what is one of the best maritime positions in Jersey's capital, St Helier.The hotel itself is traditional in style with modern amenities including its air conditioned seafront table d'hote restaurant and an outstanding luxury indoor pool complex with unrivalled views over the bay. There is only a pedestrian promenade separating the hotel and the sea shore.A public bus stop is directly outside the hotel. Whilst the Fort d'Auvergne Hotel has no on-site car park due to its unique maritime site, public car parks are available within a five minute walk of the hotel. Car hire is available from Sovereign Car Hire, across the road from the hotel - overnight parking for Sovereign hire cars may be available by separate arrangement with this operator directly. ... more   less 
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Also Known As:
Fort D'Auvergne Hotel Jersey/St Helier
Hotel Fort d Auvergne

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