After reading the great reviews I was looking forward to staying here, clearly I'm missing the something!
The positives - great location, pay extra for the sea view it's worth it, the room was clean, the staff were friendly and if you can get a deal on half board for a reduced rate - take it!
The food was average, breakfast is buffet and was acceptable. Dinner was 3 courses and was worth the discounted rate we paid for it but not the full rate if you booked it on the night. You have to book your reservation each night at reception, in spite of being told that the time I requested was full on 2 of the nights, - non hotel residents were allowed to book in so that doesn't seem very fair. Some of the waiters were great, others (generally the females) were very dis-organised and slow at clearing etc. The bar was welcoming but the quality of drinks were awful. As I've said the room was clean but the decor is quite dated, the shower pressure was very low. The swimming pool was fine but that changing facilities were too small given the size of the hotel (just one shower in the gents changing area). Wifi was available in the reception area but in this age it should be available everywhere.
I don't think I would stay here again, the location is great but there is so much that needs improving.
- Official Description (provided by the hotel):
- The Fort d'Auvergne Hotel is bordered by the sea and sandy beach on two sides and occupies what is one of the best maritime positions in Jersey's capital, St Helier.The hotel itself is traditional in style with modern amenities including its air conditioned seafront table d'hote restaurant and an outstanding luxury indoor pool complex with unrivalled views over the bay. There is only a pedestrian promenade separating the hotel and the sea shore.A public bus stop is directly outside the hotel. Whilst the Fort d'Auvergne Hotel has no on-site car park due to its unique maritime site, public car parks are available within a five minute walk of the hotel. Car hire is available from Sovereign Car Hire, across the road from the hotel - overnight parking for Sovereign hire cars may be available by separate arrangement with this operator directly. ... more less
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- Also Known As:
- Fort D'Auvergne Hotel Jersey/St Helier
- Hotel Fort d Auvergne