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Fort d'Auvergne Hotel
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Reviews (623)
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All reviewssea viewpower stationthe busbus stop right outside the hotelindoor poolgreat holidayevening mealgood sizebus servicehalf boardbalcony roomhavre des passea frontlovely hotelthe ground floorcar parkself service
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Reviewed 26 September 2010

Spent a week here with partner and two friends. The hotel itself is great, the staff surpassing any we have encountered elsewhere and the food quality and choice excellent. The walk to St Helier only took about 20 minutes and we are in our 60's. The downside of the hotel for us was that in the vicinity of our room we had a pump or large electric motor start up and run noisily about every 20 minutes or so day & night preventing us having a good night's sleep.

  • Stayed: September 2010, travelled as a couple
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Thank JungerSchwung
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 September 2010

Room with balcony sea view was excellent. Staff very pleasant and helpful. Swimming pool was clean and functionable. Restaurant/food could not be faulted. Bar/lounge area was reasonable. Hotel in good position for getting to the centre of St Helier and catching buses to all attractions. Would highly recommend the Hotel and are aiming to go again soon!

  • Stayed: September 2010, travelled as a couple
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Thank tinakeith2016
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 September 2010

My wife and I spent a week at the Fort D’Auvergne in September 2010.
The hotel is comfortable but one feels that the decor could do with some uprating and looks a little tired. None more so than the bedroom to which we were allocated. Clean and tidy but one can be critical of the very small TV, small bathroom (cramped shower) and creaky floorboards overhead which proved to be an irritation during hours of sleep. During our stay of 7 nights there was entertainment on 3 of them. Unfortunately the entertainments area has limited seating arrangements and this meant that on one evening we had to look elsewhere in another nearby hotel. Also it was not possible to relax and watch a decent TV at the same time as the entertainment was taking place. On the point about alternative entertainment, if one wants more things to do on an evening it is unfortunate that the local bus service (excellent during the day) does not run beyond early evening and one can soon run up taxi expenses or have to undertake a good walk into St.Helier.
All the foregoing is on the negative side. On a positive note the staff and food made up for any shortcomings. There was a good range of choices for both breakfast and evening dinner. We had just got used to using the toaster when it was time to leave!! The dining room staff, despite being very busy during mealtimes, were always polite and efficient. In addition we were very grateful to the manager (Phil) who helped us with a problem with an airport transfer.
During our stay we heard rumours about the future of the hotel linked to possible marina developments for the Havre des Pas. It is hoped that the prime position of the hotel means that it has an excellent future and this would allow for much needed investment. All in all we had a decent week’s holiday.

  • Stayed: September 2010, travelled as a couple
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Thank donwhitham
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 September 2010

just arrived back from a weeks stay as a surprise 80th birthday presentwas a littleconcerned at 2 star ratingthis is sadlly under rated we have been in 3 star that did not match this hotel the manageris the most pleasant and attentative to make you feel you are important(which of course we are) the staff are in my opinion 5 star trained a credit to the manager will certainly advise a visit

  • Stayed: September 2010, travelled as a couple
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1  Thank satisfied38
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 September 2010

I enjoyed my stay at the hotel i found it pleasant, staff very willing and a great place to get out and about from . we arrive early lunchtime and got to our room right away 5***** if we have a break in uk we usual dont get our room till after 2.30 this was great as it meant that we could immediatly start exploring jersy which we did .. meals ... we were half board the breakfast was fabulouse buffet 5*****and the evening dinner was great better thst some cruise meals we have had 5 ***** we had a swim every morning in the glorious swimming pool with views to dye for of the bay etc I would recommend this hotel to all my friends and fully intend to spend my next birthday at this hotel

  • Stayed: August 2010, travelled as a couple
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Thank jacqueemyra
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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