This Hotel was an amazing hotel to stay in for many different reasons. The Staff are always very polite and helpful. If you need any assistance at all, they are always there to help you. When I was there, the receptionists and other staff were always smiling which was good for customer-staff relations.
Our room had exceeded our expectations. It was very spacious, immaculatly tidy, and upon our welcome we were given shower gel, soap, shampoo and conditioner absolutely free of charge. There were many storage places in the room as well, and in these when you arrive, you should find basic things such as tea, coffee, cups, cutlery and buscuits. I was only expecting this for a welcoming pack, so it was to my delight on all the other nights of my week long stay when I found that they had been replaced by the cleaner (buscuits were kept, but more were added to the collection). The beds were always tidily made, and the cushions were always treated as part of the decor. There was a flatscreen LCD television in the room with some of the basic Channels that you get on Freeview; BBC 1, BBC 2, ITV 1, Channel 4, Sky News, ITV 2, ITV 3, Zone Reality, Cbeebies and a movie channel. The only problem that we had encountered with the room (this is mainly just for summer, unsure about winter), is when we returned late afternoon (roughly 5.30pm/6.00pm) that the room is baking hot (somewhere between 35 and 40C), even with the windows open. I personally advise that you close the curtains but keep the windows open, and it does not take too long to cool the room if you do this. The rooms are also prone to the occasional noises of doors slamming, and as there are lots of Seaguls in the area, they often make noise too. The Seaguls not only make noise in early morning (7am) but have been heard around as late as midnight.
We had booked the hotel for a bed and breakfast, and on our first morning we were allocated to our table by a member of staff and we were told that this would be our table for the rest of our stay. We were allocated to a waiter who would collect our orders every morning. They were always very kind and polite to guests and were willing to go the extra mile to meet the needs of all customers. The quality of the English Breakfast was also good too. There was a good friendly atmosphere at breakfast as other guests as well as staff would wish you good morning, and occasionally would chat to you. There was a table of cold foods such as yoghurt in the morning for those who also enjoy cold breakfasts. We were not kept waiting long for orders either. This had impressed me immensely. The bathroom was also good, but the shower curtain must stay in the bath, or the floor can become slippery very easily.
The location of the hotel was not at all far away from the shops and/or main attractions. If you just want to do shopping there is a big long high street with many chain stores and novelty ones too. To get there turn left when you leave the hotel and follow the road straight down. You should see a road called David Lane (1st left), turn off Val Plaisant (the road of the hotel) here and it is literally a 10 minute walk straight ahead. You won't need any other turnings as it is just straight ahead. For Liberation Square where there are a lot of museums and cafes, turn left when you leave the hotel and carry on straight ahead with no turnings (This is an alternate way of getting to the shops as well, but is a more complicated way of finding them). For the bus station take the same route to Liberation square and turn right before the fountain in liberation square. Many buses here have routes designed especially for tourists and run regularly. The number 4 is the one that runs you to Liberation Station. The hotel is also in a perfect location for a local shop as well as there is a local Co-op immediately to your right..
There were some faults with the buses though. There are no designated bus stop poles and only 2 bus shelters on the island. Most bus stops have BUS written on the ground and a code number above it. You are not told what bus stops where, but if you buy a bus timetable from either Tourist information and/or Liberation station you WILL need it as above this BUS sign there is a four number code. Look this code up in the bus timetable and it will tell you what stop you are at. If you are at the wrong stop, do not panic, as there are always bus stops across the road with a different code on it. Each code corresponds for 1 bus stop only. But for some places such as the war tunnels 1 bus stop with 1 code serves both directions and you will have to read where the bus is going. This is very rare though. Bus drivers will also call out the name of the stop or attraction, so you shouldn't need to ask for help.
As well as buses there are 2 train tours from liberation square. 1 runs up to St. Aubin's bay and the other one does a little tour of the Maritime parts of the island (the maritime one can be quite bumpy as it goes up and down hills, st aubins runs along the seafront).
St. Aubins is where the shell garden can be located, but I recommend you take bus route 15 up to the shell gardens as it can be a quite a hike from the train terminus. The St Aubins train also keeps the customers amused on the 35 minute journey by going into some detail about Jersey's history
The only other problem the hotel had was that the elevator was extremely tiny and although it says it can not fit any more than 4 people, i don't believe this, as i struggled on my own just with 1 suitcase (no other people were present in the lift with me). I do not recommend that anyone who has claustrophobia uses this lift. There are plenty of stairways in the hotel. To get from reception to the lift, you go through the door on your right, turn left up a couple of stairs and you are on floor 1. Ground floor is under reception and is where the restaurant and pool can be located.
Main attractions which are within reach of this hotel (on bus only really) include; Amazin! a maze theme park for the whole family, Jersey bowl (10 pin bowling), a cinema and swimming complex, Living legends (History museum and crazy golf), Jersey museum (history museum). That is just a start. You may wish to book for longer than a week, however, because i found that there just was not enough time to see all that this beautiful place had to offer. For those of you who are keen enough to see the Battle of Flowers in 2010, the 2009 experience was brilliant. The people who pick you up from the ferry port and airport (Tanvity coaches- separate booking only), pick you up from the hotel and take you down for the evening show for £5 return for two people. The daytime show is situated in the same place (at the prom) which is about 25 minutes from liberation square and 35 from the hotel.
Everybody is friendly in this hotel, the standards are extremely high and i feel that this hotel deserves more than the 3 star rating that it has been given.
- Official Description (provided by the hotel):
- Enjoy your stay at the the newly refurbished Hampshire Hotel. Warm soothing tones, natural woods and tiled floors have transformed the hotel into a colonial style oasis in the heart of St Helier. Each of the 42 bedrooms extends the promise of comfort and rest. Plus, families can benefit from interconnecting suites. Upgraded with flat screen TVs and free WI-FI Internet access, it’s an ideal base for the business traveller too. ... more less
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- Also Known As:
- Legacy Hampshire St Helier
- Hotel Legacy Hampshire
- Hampshire Hotel Jersey/St Helier