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“Exceeded Our Expectations”
Review of Hampshire Hotel

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Hampshire Hotel
Ranked #13 of 32 Hotels in St Helier
Certificate of Excellence
Aberystwyth, United Kingdom
Level Contributor
38 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
“Exceeded Our Expectations”
Reviewed 15 August 2009

This Hotel was an amazing hotel to stay in for many different reasons. The Staff are always very polite and helpful. If you need any assistance at all, they are always there to help you. When I was there, the receptionists and other staff were always smiling which was good for customer-staff relations.

Our room had exceeded our expectations. It was very spacious, immaculatly tidy, and upon our welcome we were given shower gel, soap, shampoo and conditioner absolutely free of charge. There were many storage places in the room as well, and in these when you arrive, you should find basic things such as tea, coffee, cups, cutlery and buscuits. I was only expecting this for a welcoming pack, so it was to my delight on all the other nights of my week long stay when I found that they had been replaced by the cleaner (buscuits were kept, but more were added to the collection). The beds were always tidily made, and the cushions were always treated as part of the decor. There was a flatscreen LCD television in the room with some of the basic Channels that you get on Freeview; BBC 1, BBC 2, ITV 1, Channel 4, Sky News, ITV 2, ITV 3, Zone Reality, Cbeebies and a movie channel. The only problem that we had encountered with the room (this is mainly just for summer, unsure about winter), is when we returned late afternoon (roughly 5.30pm/6.00pm) that the room is baking hot (somewhere between 35 and 40C), even with the windows open. I personally advise that you close the curtains but keep the windows open, and it does not take too long to cool the room if you do this. The rooms are also prone to the occasional noises of doors slamming, and as there are lots of Seaguls in the area, they often make noise too. The Seaguls not only make noise in early morning (7am) but have been heard around as late as midnight.

We had booked the hotel for a bed and breakfast, and on our first morning we were allocated to our table by a member of staff and we were told that this would be our table for the rest of our stay. We were allocated to a waiter who would collect our orders every morning. They were always very kind and polite to guests and were willing to go the extra mile to meet the needs of all customers. The quality of the English Breakfast was also good too. There was a good friendly atmosphere at breakfast as other guests as well as staff would wish you good morning, and occasionally would chat to you. There was a table of cold foods such as yoghurt in the morning for those who also enjoy cold breakfasts. We were not kept waiting long for orders either. This had impressed me immensely. The bathroom was also good, but the shower curtain must stay in the bath, or the floor can become slippery very easily.

The location of the hotel was not at all far away from the shops and/or main attractions. If you just want to do shopping there is a big long high street with many chain stores and novelty ones too. To get there turn left when you leave the hotel and follow the road straight down. You should see a road called David Lane (1st left), turn off Val Plaisant (the road of the hotel) here and it is literally a 10 minute walk straight ahead. You won't need any other turnings as it is just straight ahead. For Liberation Square where there are a lot of museums and cafes, turn left when you leave the hotel and carry on straight ahead with no turnings (This is an alternate way of getting to the shops as well, but is a more complicated way of finding them). For the bus station take the same route to Liberation square and turn right before the fountain in liberation square. Many buses here have routes designed especially for tourists and run regularly. The number 4 is the one that runs you to Liberation Station. The hotel is also in a perfect location for a local shop as well as there is a local Co-op immediately to your right..

There were some faults with the buses though. There are no designated bus stop poles and only 2 bus shelters on the island. Most bus stops have BUS written on the ground and a code number above it. You are not told what bus stops where, but if you buy a bus timetable from either Tourist information and/or Liberation station you WILL need it as above this BUS sign there is a four number code. Look this code up in the bus timetable and it will tell you what stop you are at. If you are at the wrong stop, do not panic, as there are always bus stops across the road with a different code on it. Each code corresponds for 1 bus stop only. But for some places such as the war tunnels 1 bus stop with 1 code serves both directions and you will have to read where the bus is going. This is very rare though. Bus drivers will also call out the name of the stop or attraction, so you shouldn't need to ask for help.

As well as buses there are 2 train tours from liberation square. 1 runs up to St. Aubin's bay and the other one does a little tour of the Maritime parts of the island (the maritime one can be quite bumpy as it goes up and down hills, st aubins runs along the seafront).
St. Aubins is where the shell garden can be located, but I recommend you take bus route 15 up to the shell gardens as it can be a quite a hike from the train terminus. The St Aubins train also keeps the customers amused on the 35 minute journey by going into some detail about Jersey's history

The only other problem the hotel had was that the elevator was extremely tiny and although it says it can not fit any more than 4 people, i don't believe this, as i struggled on my own just with 1 suitcase (no other people were present in the lift with me). I do not recommend that anyone who has claustrophobia uses this lift. There are plenty of stairways in the hotel. To get from reception to the lift, you go through the door on your right, turn left up a couple of stairs and you are on floor 1. Ground floor is under reception and is where the restaurant and pool can be located.

Main attractions which are within reach of this hotel (on bus only really) include; Amazin! a maze theme park for the whole family, Jersey bowl (10 pin bowling), a cinema and swimming complex, Living legends (History museum and crazy golf), Jersey museum (history museum). That is just a start. You may wish to book for longer than a week, however, because i found that there just was not enough time to see all that this beautiful place had to offer. For those of you who are keen enough to see the Battle of Flowers in 2010, the 2009 experience was brilliant. The people who pick you up from the ferry port and airport (Tanvity coaches- separate booking only), pick you up from the hotel and take you down for the evening show for £5 return for two people. The daytime show is situated in the same place (at the prom) which is about 25 minutes from liberation square and 35 from the hotel.

Everybody is friendly in this hotel, the standards are extremely high and i feel that this hotel deserves more than the 3 star rating that it has been given.

  • Stayed August 2009, travelled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank chocolatelover26
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
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Traveller tips help you choose the right room.   Room tips (95)
Date | Rating
  • Danish first
  • English first
  • French first
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English first
hampshire
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 13 August 2009

My daughter and I have just spent 9 days at this hotel and thoroughly recommend it. We were lucky and got a free u[pgrade to a premier room which was extremely spacious and had very comfortable beds. 3 stars does not do this hotel justice, it would be very good even by 4 star standards. The hotel had a lovely warm pool, which we didn't have time to use, but we did take advantage of the cocktail bar- an unusual feature for a 3 star hotel. The staff were friendly and helpful and the hotel was very clean. The only negatives would be it is a little far from the centre and the car park was very small. Not advisable to park there if you can't manouver in tight spaces! That aside it was fab. Jersey was brill too- check out the Boat House, Beach House restaurants and the Wayside cafe, fabulous food for far less tha you would pay in the UK!

  • Stayed August 2009
    • Value
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    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank exotic1hampshire
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ross-on-Wye Hfds
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 12 August 2009

We spent three days at this hotel and received outstanding service from helpful and friendly staff. As a retired couple we found it ideal for our comfort needs.

  • Stayed July 2009, travelled as a couple
    • Value
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Helpful?
1 Thank Bulley44
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MIDLANDS
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 11 August 2009

Just back from 6 nights at this hotel and enjoyed the great food ,first class service by all of the staff and the general feel of the place. The maids were very good and helpful at all times as were the staff in the bar and dining room ,the food was as good as you would get anywhere and the front of house staff very good as well.The room however was a little sad ,no air con and the shower i think was pre 60s, having the window open was not much fun as the seagulls i think spent all the early hours calling each other.But had a great time,cheap rates and worth it for the breakfast and the pool which was like a bath , i would go back again . (with ear plugs)

  • Stayed August 2009, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
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Helpful?
1 Thank COCKERLOUIE
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
littleidiotmoby
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 25 July 2009

Had a great week in Jersey and couldn't fault this hotel. We got a fantastic deal on Hotels.com. Room was massive and clean. Breakfast was amazing! Perfect location for driving in and out of St Helier mostly avoiding the one-way nightmare. Gay friendly. I recommend this hotel.

  • Stayed April 2009, travelled as a couple
    • Value
    • Location
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    • Cleanliness
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Helpful?
1 Thank littleidiotmoby
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
scotland
Level Contributor
19 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 15 July 2009

We stayed at this hotel when we attended a wedding. Our party had 3 rooms and they were all dated and small. Our bathroom only had a shower - not ideal as we have a toddler - and it was old and worn looking.

The communal areas were more modern and bright.

The staff were helpfull but the manager was very arrogant and unwelcoming. They do not really cater to families and we were not offered any help with getting our cases up the 2 flights of stairs and corridors to get to the rooms which were all in different floors and parts of the hotel.

It was very noisy at night and you could hear traffic and people coming back.

The rest of the wedding party were staying at the Royal Yacht and we did try to move to this hotel as we were so unhappy here but they were fully booked. If we return we will definately pay a bit more and stay at the Royal Yacht.

I have never left a bad review for any hotel before but feel this reflects the stay we had here.

  • Stayed August 2008, travelled with family
    • Value
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Helpful?
3 Thank garfield98
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Liverpool, United Kingdom
Level Contributor
59 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
Reviewed 7 July 2009

Stayed here for 4 nights in July '09. Would definately recommend this hotel to anyone looking for a nice cheap getaway. (we paid £220 for 4 nights B&B & I dont think I'd want to pay much more than this)

Hotel is located slightly out of town, a good 10-15 minute walk from the center of St Helier. Although this didnt bother us, I would go for a more central hotel next time! Lots of restaurants nearby, I'd recommend one called Bistro Central but on the other hand I wouldnt recommend the Olive Branch (italian), we waited 2 hours here for 2 pizzas....& they definately weren't worth the wait either!

Rooms were very nice, although a little small. We were upgraded to a premier room on arrival, the only difference being personal bath robes & a dvd player - im glad the upgrade was for free! Downside to the rooms - no Air Con! You can open the windows but we then got disturbed at 4am every morning by the resident seaguls on the roof - nothing closing the window again didnt solve, but it was a slight annoyance! (room 3!)

Bar & restaurant were very nice, although we didnt eat in the restaurant in the evening, The breakfast you get included with B&B is nothing short of fantastic....cereal, pastries, toast, yoghurts, meats, cheeses & of course a full english with all the trimmings! The breaky was definately a highlight to our stay, some days we didnt even need lunch because of it!

Cant comment on the pool area, as we didnt use it....but it did look very nice from what we saw!

Overall I'd recommend this hotel if you get a good price, If the rates are expensive for when you want to go, I'd recommend a more central hotel......the Pomme D'or hotel looked fantastic & was brilliantly located, I think I would stay there if I went again!

  • Stayed July 2009, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank catswhizkers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hampshire Hotel

Property: Hampshire Hotel
Address: 53 Val Plaisant, St Helier JE2 4TB
Region: United Kingdom > Channel Islands > Jersey > St Helier
Amenities:
Bar / Lounge Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Swimming Pool Airport Transportation
Hotel Style:
#4 Business Hotel in St Helier
#15 Romantic Hotel in St Helier
#16 Family Hotel in St Helier
Price Range (Based on Average Rates): £
Hotel Class:3 star — Hampshire Hotel 3*
Number of rooms: 42
Official Description (provided by the hotel):
Enjoy your stay at the the newly refurbished Hampshire Hotel. Warm soothing tones, natural woods and tiled floors have transformed the hotel into a colonial style oasis in the heart of St Helier. Each of the 42 bedrooms extends the promise of comfort and rest. Plus, families can benefit from interconnecting suites. Upgraded with flat screen TVs and free WI-FI Internet access, it’s an ideal base for the business traveller too. ... more   less 
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Also Known As:
Legacy Hampshire St Helier
Hotel Legacy Hampshire
Hampshire Hotel Jersey/St Helier

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