My husband and I spent four nights at The Club Hotel and Spa last week. The staff were very helpful and courteous, the room serviced impeccably and breakfast presentation good with good fresh quality foods.
All went well until the Friday late afternoon, when returning to our room for a rest after a good long day out, found that on The Bohemia Terrace loud music was emitting. After an hour of this we contacted reception to be told "it will finish at 2000 hours and is only on a Friday evening".
So, no relaxation or hope of a quick rest before the evening. We finally got ready early and went out. Upon waking on Saturday morning we looked out of our window to The Terrace below so see even more music systems being set up with larger speakers.
It is obvious that the Management of this hotel do not care about the experience of staying with them and that guests do not matter at all. If this had not occurred, we would have returned to the Hotel for our next visit. Definitely we will be finding alternative accommodation in Jersey.
- Official Description (provided by the hotel):
- The Club Hotel & Spa, Jersey's newest and most exciting luxury boutique property. Since our opening in the summer of 2005 we are delighted to hold an "Inspectors Choice" award from the AA as a Red Star Property. Ideally located alongside our Michelin starred and 4 AA Rosette Bohemia Restaurant in the heart of St Helier and just a stone's throw from the island's breathtaking beaches, this sophisticated townhouse hotel will be the perfect destination whether on business or pleasure. ... more less
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- Also Known As:
- The Club Hotel St. Helier
- The Club Hotel And Spa
- The Club Hotel & Spa Jersey/St Helier