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Alison G
Huntingdon, United Kingdom

Attention to detail

5.0 of 5 bubblesReviewed 17 May 2017
Nothing was too much trouble. The staff were exemplary. The food, heavenly. The Spa was ideal for a relaxing stay. There was a great "surprise" menu which surprised and delighted at every course. I cannot wait to return.
Date of stay: May 2017
Room Tip: There won't be too many with a view, but the position of the hotel is so convenient to town.
Trip type: Travelled with friends
5.0 of 5 bubblesRooms
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
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Reviews (1,188)
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Reviewed 17 May 2017 via mobile

I stayed here again in April 2017 to meet up with some friends and celebrate a special friends birthday.

Having stayed at a few hotels in St Helier & the surrounding area, none match the quality, welcome and genuineness of this hotel.

From the time you enter until you leave nothing is to immaterial for this hotel, and the bedrooms are fantastic with all the creature comforts you could need, and a great nights sleep is guaranteed.

Yes this is a 5* hotel but it's for a reason, it's genuinely 5*** and does exactly what it says on the tin ! If you like fine dining absolutely experience the delights of the Michelin starred restaurant of Bohemia where you can sample the taster or the A La Carte menu with a wine tasting menu to complement the food, which having spoken to the restaurant manager can confirm are excellent quality wines to compliment each course.

This hotel really is one of my favourite places to stay, beit at the height of the season, the Tennerfest (Oct / early Nov) or just for a weekend to escape from the day to day stresses of life.

One piece of advise is merely to try to book in advance to attain the best prices.

Date of stay: April 2017
Trip type: Travelled solo
2  Thank EssexAli1
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 9 May 2017

This is a lovely hotel and the staff can not be faulted, very pleasant and helpful.
we had a good weekend although the weather was not kind.
Downside
Not set up for disabled access.
The main entrance is not suitable for a wheelchair no ramps and no disabled car parking.
the car park itself is awful and hard to negotiate.
breakfast is way over priced compared to the rest of the island.
If you want the spa book before you arrive as there are no blocks for guest so spaces are limited.

Room tip: rooms overlooking the road can be noisy
Date of stay: April 2017
  • Trip type: Travelled with family
    • Value
    • Cleanliness
    • Service
2  Thank tina P
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 9 May 2017 via mobile

Modern hotel in unassuming surroundings - hemmed in space due to town centre
Tight parking & access - awkward entrance
Once inside - very pleasant decor & rooms
Helpful staff - clean - well kept
Nice dining & sitting areas
Close to shopping district - and of course one stair above Bohemia - fine dining heaven
Just don't look out of the patio door !
Good value for money

Date of stay: May 2017
Trip type: Travelled as a couple
Thank Thesenuk
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 6 May 2017 via mobile

Excellent location in a quiet street but just a short walk from main shopping area and plenty of restaurants. The room was spacious and well equipped with lovely bathroom. Can't believe people commenting on water pressure as our shower was excellent. The reception staff were friendly and attentive and breakfast had a great choice. We thoroughly enjoyed our stay here and will hopefully return.

Date of stay: May 2017
Trip type: Travelled as a couple
Thank Cairolass_12
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 30 April 2017 via mobile

We decided to stay at The Club hotel and Spa for the spa facilities but these are very limited only an indoor and outdoor pools, sauna and steam room or treatment.. . NO Gym or fitness classes...which was very disappointing. The hotel is in a good location to the town and is very clean. We arrived on a Friday afternoon and was not allowed in our room until after 3pm...The room are a good size and nicely decorated, but what is going on with the sinks.... incredibly low, the mini bar is warm and very over priced. The breakfast was an extra cost at £9.95 per person and very disappointed only cereal, bread, small amount of cheese, meat and fruit on offer and hot food was an additional charge.. so would not bother with the breakfast.

Date of stay: April 2017
Trip type: Travelled with friends
2  Thank 533carolinev
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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