Sold as a 5 star property on Lastminute.com but service and facilities did not meet expectation set by that rating or the price paid.

Indoor pool was ingested and freezing cold. Housekeeping was inconsistent and poor. Dirty glasses in the bathroom, which too 3 hours to replace when reported. Removed all towels and didn’t replace them when room was serviced. No complimentary water in room on second day and on first day was only put in room after turndown.

It’s all small things, but I expect better for the price and the rating. Will not be going back.

The hotel is in a good location,the rooms are tidy and clean but our 'suite ' was no more than a family room with a king size bed and a put up bed,I've stayed in much nicer rooms in much cheaper hotels! For three ladies on a special weekend the room wasn't up to much!
The breakfast was ok but very basic continental one,other things could be had at extra cost. It was an ok stay. The best thing was the amazing Michelin restaurant attached to it!!!!

Recently stayed at this hotel for 4 nights and was happy with the accommodation. Bed was massive and very comfortable, shower was really powerful and room was tastefully decorated. Also used the spa facilities which includes a pool, couple of steam rooms, and jet shower, was an added bonus that I was the only person there at the time. There's also changing and shower facilities to save having to return to the room afterwards to get showered. My only criticism was the breakfast offering, would have preferred a hot selection to have been included in the price as I found the selection offered monotonous by the last day.