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“first class hotel”
Review of The Norfolk Hotel

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The Norfolk Hotel
Ranked #7 of 30 Hotels in St Helier
Certificate of Excellence
Reviewed 28 August 2013

we have recently returned from a week in the Norfolk Hotel - my husband, son John Joe and his partner Sanchia. We cannot describe how wonderful it was - best holiday ever and first time in Jersey for all of us. The staff were absolutely wonderful and did make you feel important. Joseph(the head waiter) was something special and had lots of fun with our son and partner. Our personal waitress (Lucia) was so attentive, thoughtful and kindness itself. Nothing was any trouble to her, and always so jolly - she cerainly helped make our holiday very memorable. I would reccommend this hotel to anyone and we cant wait to go back next year. It is all so convenientm to get about. Beautiful rooms-pool-food fantastic - no complaints whatsoever.

Cath and Joe S

Room Tip: ground floor rooms very convenient and accessible to all facilities.
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  • Stayed: August 2013, travelled with family
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Thank Zara44
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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344 - 350 of 516 reviews

Reviewed 25 August 2013

me and my wife have just come back from this hotel and we can not praise it enough it gives you 5* service in every department from the owners to every member of staff I just want to thank every one of them
john & Audrey
from Sunderland in the north east

Room Tip: travel to this hotel and you will not be disappointed the meals are excellent the cleanliness of the...
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  • Stayed: August 2013, travelled as a couple
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1  Thank john s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 August 2013

we have just come back from jersey,we stayed at the Norfolk hotel.on arrival our bags had to be left for the porter to bring them to the room,meanwhile 30 minutes later we were still waiting.in reception we were told to use the lift ,as there were no stairs. we don,t like confined spaces.later on we found the stairs.At 6--30pm we went for dinner and we were shown to our table,sit down the tables are all sharing in the restaurant.we were not pleased at this information,two minutes later another couple arrived at the table.good news the couple were brilliant ,they were from Dundee. the meals were very good,the waiteress was the best. 8-30 was breakfast with a choice of ceareal and full English .the rooms were very good,cleaned well every day.The hotel was handy for the shops the howard davies park,where films were shown free of charge all week.handy for buses or coach trips.

Room Tip: less noisey rooms overlooking car park
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  • Stayed: August 2013, travelled as a couple
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3  Thank pamela f
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 August 2013

We have never written a review before but felt we had to in this case to let people know how wonderful we found this hotel. We stayed half board on a package holiday. Hotel positioned well for town, park and within walking distance for most for sea front. Staff so friendly they were like family by end of week and nothing too much trouble. Bedroom lovely with good sized bathroom. Single room for one of our party best she has had. Spotlessly clean. Hotel cafe very useful, and always striving to please. Cannot understand why this hotel does not have a five star rating and several of our party said the same. Many people we spoke to have returned year after year. Would recommend to everyone. Food cooked excellently. Only improvements, nice to have biscuits with the tea and coffee supplied in rooms and blind on bathroom window. Bar prices seemed high.

  • Stayed: August 2013, travelled with family
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1  Thank Brenda C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 August 2013

We stayed here the beginning of July. Room clean, bed nice and firm (which we like), bathroom needs modernising, only problem was no curtains or blind for the window and only one small towel rail, so we had get new towels every day as they wouldn't have dried if we put them on the rail. Maybe, another rail for hand towels may be better and a bigger one for bath towels. Shower above bath, be careful with water one minute nice and warm the next cold, we were on the top floor, whether this made a difference don't know. All staff could not fault, from cleaning,reception and restaurant. There was plenty of choice for breakfast, cereals fruit, toast full English, so no problem. Unfortunately, didn't like the evening meal, so didn't eat there again. We are in our 60's but there seemed to be an awful lot of older people. Value for money for accommodation.

Room Tip: You can hear through the rooms, (next door snored) but after reading other comments top floor seems...
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  • Stayed: July 2013, travelled as a couple
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1  Thank EssexEmily
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 August 2013

all staff in all areas very helpful warm & friendly could not do enough to be helpful anything we reqiured /needed all we had to do was ask & it was there . Location excellent very central for everything, We stayed half board can't fault food at all . Evening entertainment is good we enjoyed it . Nice atmosphere throughout hotel .
We are taking back some lovely memories & look forward to going back to this welcoming hotel and all the wonderful staff .

Room Tip: ground rooms are available which is not advertised in brochures
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  • Stayed: August 2013, travelled as a couple
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1  Thank trekker66
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 August 2013

Excellent value hotel well located in St Helier with all attractions within easy reach. Near Howard Davis Park which has evening entertainment for the peak season: we saw two band concents. Nice atmosphere in the bar and reception area with none of the sterility that seems to go with 4 and 5 star hotels. Staff very friendly. We are an older couple and agree not a particularly good place for people with children although there were several families at the hotel when we stayed. Breakfast and evening meal were what I would describe as traditional British cuisine but all you could want with a good choice. I would particularly praise the reception and dispatch arrangements when arriving and leaving by coach : very unusual in our experience when we are usually just been dumped outside hotels on other package holiday we have been on. The outdoor swimming pool was a pleasant place to sit on a sunny day.

  • Stayed: August 2013, travelled as a couple
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Thank Anakberhala
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Norfolk Hotel

Address: 60-61 La Colomberie, St Helier JE2 4QA
Region: United Kingdom > Channel Islands > Jersey > St Helier
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool
Hotel Style:
#1 Family Hotel in St Helier
#2 Best Value Hotel in St Helier
#8 Romantic Hotel in St Helier
Price Range: £61 - £119 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — The Norfolk Hotel 2*
Number of rooms: 100
Official Description (provided by the hotel):
Situated minutes from the beautiful Howard Davis Park, the Norfolk Hotel is the perfect place from which to explore the island of Jersey. The hotel is located in the Island's capital St. Helier making it convenient for shopping yet is still only a few minutes walk from the sandy beach at Havre des Pas. ... more   less 
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Also Known As:
The Norfolk Hotel Jersey/St Helier

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