I have just returned from a five day break with my friend at the Norfolk Hotel in St Helier. I have stayed in 4* hotels that do not match the standards and service of this establishment. We had a really good time. The staff are very friendly,nothing is too much trouble for them. Comments I had read on Tripadvisor about rushed breakfasts and slow service and people queuing to go into the dining room didn't happen while we were there. We were not asked to share a table and noticed there were lots of tables for two.
I'm sure when finances allow the bedrooms will be updated but the important things - spotless linens, clean towels each day if needed, tea and coffee making facilities - are there. I was also surprised to find a laptop with free internet access in the hotel foyer, very convenient for those who do not carry ipads around with them!
The location of the Norfolk Hotel is excellent too, being only a few minutes walk from Howard Davis Park and not much longer than that into the shopping area.
All in all this is a budget hotel that really deserves another star but the real stars at the Norfolk are the fabulous staff!!
- Official Description (provided by the hotel):
- Situated minutes from the beautiful Howard Davis Park, the Norfolk Hotel is the perfect place from which to explore the island of Jersey. The hotel is located in the Island's capital St. Helier making it convenient for shopping yet is still only a few minutes walk from the sandy beach at Havre des Pas. ... more less
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- Also Known As:
- The Norfolk Hotel Jersey/St Helier