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“More plus's than minus's”
Review of The Norfolk Hotel

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The Norfolk Hotel
Ranked #4 of 32 Hotels in St Helier
Certificate of Excellence
Southampton
Level 3 Contributor
18 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“More plus's than minus's”
Reviewed 12 July 2014 via mobile

Get the minus's over first. A little dated. Double bed was 4'6". Wifi limited to Bar and Lounge. (But you do get meet interesting people)
Plus's. Initial impression given by reception vey helpful, welcoming and friendly. Room was spotlessly clean and cleaning staff friendly and unobtrusive. Swimming pool on initial look appeared to less than inviting but a closer look shows it is slightly discoloured marble filled with clean treated water. The changing/showers were very clean.
Breakfast was a combination of self service and table waiting. On arrival you need to wait to be seated but with very little delay. Breakfast ranges from a full English to Continental which is regularly replenished. The staff again friendly. With regard to Jersey's parking system, reception sold us tickets to use on use or return bases. As the hotel has it's own car park and is easy walking distance, these were not used.

Stayed July 2014, travelled as a couple
Helpful?
1 Thank timbohere
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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496 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (149)
Date | Rating
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English first
Weymouth, United Kingdom
Level 4 Contributor
27 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 9 July 2014

If you want friendly staff, comfortable rooms with plenty of space and storage, a great location for town, beach and park and all at reasonable cost - then look no further. Spotlessly clean and extremely well maintained (not a chip or a scratch anywhere, despite old-ish fittings) I was pleasantly surprised by my very enjoyable four-night stay. Although catering primarily for the coach-tour market and therefore maybe a little regimented for some taste, I found that, as a single traveller on business, I was made to feel welcome and at home. For the price, the meals are adequate-to-good, though with limited choices, and unadventurous - and in a vast dining room more reminiscent of the 1970s than today's standards - but there is plenty of food, the staff are flexible about timing and I actually enjoyed it. With a mainly elderly clientele the hotel was quiet at night, and seems to attract a lot of repeat custom. Be aware, though, that the free in-room tea and coffee is limited (you can buy extra sachets) and you have to buy shower-gel and shampoo (though soap is included).

  • Stayed July 2014, travelled on business
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank WeymouthJane
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Le Mesnil Aubert, Normandy
Level 5 Contributor
96 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
Reviewed 8 July 2014

Slightly jaded appearance compared with more modern offerings these days but offers a homely feel with good value for money with excellent friendly staff. The Portuguese Maitre'd is a hoot! He is backed up by very attentive staff.

Room Tip: Wifi only close to reception as another reviewer has said
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  • Stayed June 2014, travelled with friends
    • Value
    • Sleep Quality
    • Service
Helpful?
Thank zutijar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level 4 Contributor
26 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed 6 July 2014 via mobile

This hotel is clean and comfortable, has friendly, helpful staff, is ideally situated close to the centre of St. Helier with a free car park, has a swimming pool, serves a hearty breakfast and is very reasonably priced. I stayed here with my teenage son who also loved the place. The only possible negative is the patchy Wi-Fi coverage away from reception and the coffee bar, but that is a small thing compared to all the positives. We would stay there again without hesitation.

Stayed July 2014, travelled with family
Helpful?
1 Thank davatron
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Long Eaton, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 1 July 2014

Stayed here from the 23rd to the 30th of june,excellent value for money, fantastic staff made to feel very welcome, nothing was too much trouble for anyone, food very good, plenty of choice, beds very comfy and rooms very clean. stayed in room 208, this room was very nice, will definitely be going to stay here again, and would recommend this hotel to anyone looking for a holiday in Jersey.

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank sharon b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
stockton-on-tees
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 29 June 2014

This hotel is definately only 2 stars....no more ...no less!!
Caters for the more mature guests!
Good position with many good restaurants nearby, especially the thai restaurant next door.
Bed & pillows very comfy.

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank corky1959
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Guernsey, United Kingdom
Level 6 Contributor
138 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
Reviewed 26 June 2014

This hotel seems to be more aimed at the package tourist and generally seems to be the more mature visitor, however the atmosphere was great. Felt like the set of Benidorm sometimes with some of the entertainment and the staff but all good fun. Nice bar and lounge area, I had a refurbished room which was very clean and functional. St Helier is by no means the pretty part of Jersey, however it is where it is at, all the bars, pubs, restaurants within a few moments stroll. Everyone seemed to be enjoying themselves, only complaint breakfast was a bit average. Good value for Jersey also.

  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Andy_and_Daniel2010
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Norfolk Hotel

Property: The Norfolk Hotel
Address: 60-61 La Colomberie, St Helier JE2 4QA
Region: United Kingdom > Channel Islands > Jersey > St Helier
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool
Hotel Style:
#2 Best Value Hotel in St Helier
#2 Family Hotel in St Helier
#8 Romantic Hotel in St Helier
Price Range (Based on Average Rates): £
Hotel Class:2 star — The Norfolk Hotel 2*
Number of rooms: 100
Official Description (provided by the hotel):
Situated minutes from the beautiful Howard Davis Park, the Norfolk Hotel is the perfect place from which to explore the island of Jersey. The hotel is located in the Island's capital St. Helier making it convenient for shopping yet is still only a few minutes walk from the sandy beach at Havre des Pas. ... more   less 
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Also Known As:
The Norfolk Hotel Jersey/St Helier

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