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Radisson Blu Waterfront Hotel, Jersey
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Reviews (2,585)
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All reviewselizabeth castlea business class roomsea viewcoffee machinemodern hotelbusiness hotelst aubins baytown centrecar parkbuffet breakfastferry terminalreception stafftrouser pressshort breakstandard rooman excellent hotelplenty of choice
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1,488 - 1,493 of 2,585 reviews
Reviewed 31 July 2014

Stayed in Radisson in Jersey 2 weeks ago. The hotel is outstanding. We enjoyed a very relaxing week in Jersey and the Radisson was well situated for exploring the island. We hired a car and there was free parking at the hotel The hotel staff were efficient, courteous and very helpful. Rooms were comfortable with panoramic views of the St. Helier marina and St Elizabeth's castle. Breakfast was a superb buffet. Food in the Waterfront restaurant was always exceptional. I would like to commend the executive chef Vincent Duffy and the restaurant staff including Vania, Rita, Lucy, Laura, Max and Gregory.

Noeleen, PETER Co.Down

Room Tip: I would recommend a sea view room on the higher floors
  • Stayed: July 2014, travelled with family
    • Value
    • Rooms
    • Service
1  Thank Noeleen200
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JERZR, Director of Sales at Radisson Blu Waterfront Hotel, Jersey, responded to this reviewResponded 2 August 2014

Dear Noleen,

Thank you for such a wonderful review of Radisson Blu Jersey! We are so pleased you enjoyed your time with us, and Vincent also expresses his sincere thanks for your praise and said he hopes to see you both again soon!

We look forward to welcoming you back :)

Best wishes,
The Radisson Blu Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 31 July 2014

We spent seven nights at this hotel, upon arrival we were given a lovely room with fantastic views over the castle and beach, the bed was large and very comfortable and the bathroom also spacious and clean. we had breakfast included and never once encountered any problems stated in previous reviews, if you go before 9 o'clock there is no problem and a vast array of choice available. The staff were all friendly and approachable. The terrace is lovely for sitting out after breakfast and in the evening although can get busy at times but we never encountered a problem. Looking around at the other hotels in the area this in my opinion has the best position for views and for relaxation e.g. no noisy traffic going by. I do recommend they put a mirror on the wall over the desk as you cannot see to dry your hair but that's my only niggle. I would definitely recommend to friends and cant wait to go again.

Room Tip: a sea view is a must you will regret it if you don't.
  • Stayed: July 2014, travelled as a couple
    • Location
    • Rooms
    • Service
Thank stejen_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JERZR, Director of Sales at Radisson Blu Waterfront Hotel, Jersey, responded to this reviewResponded 1 August 2014

Dear guest,

What a lovely review of your stay with us! We're so pleased you enjoyed it, thank you for taking the time to share your experience with us.

We glad you found all the staff to be friendly and approachable, and sincerely hope you will pop back for a visit in the near future.

Best wishes,
The Radisson Blu Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 31 July 2014

We stayed here for a week and found it near perfect. Situated in a great location overlooking the marina. We had a large accessible bathroom with a good size walk-in shower and lots of grab rails, as I have mobility problems, also I must mention the lovely thick towels. This room is situated facing the car park as none of the sea view rooms have walk-in showers. The only niggle I had was that the wardrobe space was small and there were not many drawers. Everywhere was kept clean and shining. Staff were pleasant and efficient and it was nice to be invited to join the Manager and some of the staff for afternoon tea. Always lots of choice for breakfast, both hot and cold. Would definitely recommend.

Room Tip: Rooms 230 or 330 for the less mobile.
  • Stayed: July 2014, travelled as a couple
    • Location
    • Cleanliness
    • Service
Thank Aud_DTyneandWear
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JERZR, Director of Sales at Radisson Blu Waterfront Hotel, Jersey, responded to this reviewResponded 1 August 2014

Dear guest,

Thank you for taking the time to write such a lovely review of your recent stay with us! We're so glad you enjoyed your time here and found the hotel amenities satisfactory.

It was a pleasure to meet you during our Afternoon Tea 'meet and greet' and we certainly hope you will return to stay with us again soon.

Best wishes,
The Radisson Blu Team

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Reviewed 30 July 2014

Stayed on a 2 day break and found the hotel to be lacking in character, with staff who were unfriendly and unhelpful. After 3 attempts at check in we finally got into our room (which I had called to confirm earlier in the week). The next morning we were then chased across the restaurant by a waiter who was shouting we'd walked away without paying for coffees, despite having ordered them on our room. Similar experience with the grumpy bar staff on night service who told us to go toreception and ask them for drinks as they were leaving in 10 minutes. Not nice, not clever and won't be going back.

  • Stayed: July 2014, travelled with friends
    • Rooms
    • Cleanliness
    • Service
3  Thank alanm632
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JERZR, Director of Sales at Radisson Blu Waterfront Hotel, Jersey, responded to this reviewResponded 1 August 2014

Dear Alan,

We are sorry to hear you had some issues whilst staying with us, it sounds like you unfortunately we're party to a series of miscommunications during your stay, for which we can only sincerely apologise.

I have passed this feedback on to the head of each department involved for them to address with their teams during our regular training sessions.

Thanks you for taking the time to provide feedback.

Best wishes,
The Radisson Blu Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 July 2014

We stayed at this hotel for 3 nights. On check-in we were upgraded from a sea view room to one of the best rooms in the hotel - 5th Floor room which although not exactly a suite, the room was huge! The upgrade was a pleasant surprise and very welcome indeed!
The hotel's location is fantastic, overlooking the Marina - you can have meals in the patio and watch the world go by, at the same time as catching up on your sun tan.
The service at the hotel was exceptional, the staff are very well trained and remember your drinks, preferences etc.
The weekend breakfast is a leisurely affair.
Please note the hotel updates the weather information daily (in the elevators, so make a note!). There is also a scrolling information board which gives you a traffic light system regarding breakfast - we should have noted this on Monday but the wait for a table was less than five minutes. Breakfast is buffet style but you can order eggs "your way" from the waiting staff if you want something special!
We had two additional surprises, there was a Comedy Club Night at the hotel on Saturday, which was excellent - with a top TV star as the top Act, excellent!
On Sunday there was a band with a singer on the Terrace for the afternoon. We spent the afternoon basking in the sun and enjoying the entertainment.
If you are looking for a 4 Star hotel in Jersey (4 Star Plus!) this is the only place to stay!

Stayed: July 2014, travelled on business
Thank spadams
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JERZR, Director of Sales at Radisson Blu Waterfront Hotel, Jersey, responded to this reviewResponded 1 August 2014

Dear guest,

Thank you for your lovely review of Radisson Blu Jersey, we are so pleased to hear you had a great time staying with us!

It sounds like you had a very relaxing time on the Terrace and enjoying the Comedy Club night!

We hope you will return to stay with us again soon.

Best wishes,
The Radisson Blu Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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