This hotel has the potential to be exceptional.
Starting with the positives, of which there are several, the location is beautiful. The hotel is nestled into the hillside above Rozel Bay, it is the ideal hideaway for a romantic weekend away or from which to explore the north coast which boasts secluded harbours and breathtaking views, Jersey at its most rugged and spectacular.
Chateau La Chaire has a rich and intriguing history and the hotel has a charming atmosphere, stepping inside is like being transported back in time. The welcome we received was also delightful, and the service we received throughout our stay was commendable. All staff were accommodating, unfailingly polite and seemed to enjoy looking after their guests which is not always a given in the hospitality industry.
The communal areas of the hotel are traditional in style, perfectly in keeping with the history of the property and provide a cosy and unique atmosphere within which to enjoy a relaxing meal (excellent local produce and a great menu) a drink (well stocked bar and knowledgeable staff) a quiet read of the papers, as I said, there are lots of positives!
Unfortunately, what really lets Chateau La Chaire down is the guest rooms. I have read other reviews where the hotel management have insisted the style is 'traditional' but in my opinion there is a big difference between antique and shabby chic.
Away from the downstairs communal areas, the hotel could seriously benefit from a coat of paint and a set of new carpets. Our room was on the second floor and again, there were some positives. The bathroom had clearly been renovated and we had none of the issues mentioned by other reviewers with the quirky shape which added character. There was also good quality bed linen, a lovely soft robe and fresh fruit.
Unfortunately, there were also some fairly major negatives. A filthy, tatty orange carpet which was so ancient and worn it was struggling to maintain contact with the skirting boards. A very dated dressing table and bedside table set, retro fitted with plastic office furniture wheels. Two single mattresses on a double divan, both of which had blood stains viable through the sheets and the whole room in desperate need of a (matching) coat of paint.
It was such a shame! We had booked the hotel for a relaxing night away from home, however after our gorgeous meal, we were really tempted to actually drive home rather than spend any time in the depressing room.
This hotel has so much going for it and a great reputation (it was recommended to us) but serious investment is needed to improve the standard of the accommodation if that reputation is to continue. If this happens, I am sure the hotel will have another bright 160 years ahead but without it, there are plenty of truly luxurious alternatives available on the island where you won't have to keep your shoes on in the room to avoid standing on the dirty carpet!
- Official Description (provided by the hotel):
- Originally built in the 1800’s as a gracious private home, nestled against the cliffs of the wonderful wooded valley of Rozel, the Chateau La Chaire Hotel is now recognised by the major guides as one of the finest small luxury hotels in the British Isles.The hotel offers a range of stylish accommodation, including a spectacular split level suite and many rooms with feature beds such as four posters, private balconies and ensuite spa bathrooms. Luxury Elemis toiletries and soft towelling robes are provided in all rooms together with a host of other extras you would only find in a first class hotel. ... more less
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- Also Known As:
- Chateau La Chaire Hotel St. Martin
- Chateau La Chaire St Helier
- Chateau La Chaire Jersey/St Martin