On arrival the Hotel looked really very pleasant. Check in was easy and we arrived early and were happy to find our rooms ready and available. We were travelling with 2 other couples and each shown to our rooms. Our room was located in the annexe part of the hotel and as soon as we entered the smell hit us. A plug in freshener was attempting to mask the smell but didn't work. The rooms are very dated and in desperate need of freshening up / decorating. A simple coat of paint would make all the difference!
Food and Service:
Breakfast was nice but a very slow process even though there seemed enough staff. We were sat approx 15 minutes each morning before getting coffee - and we had to ask twice !!
We ate 2 out of 3 nights in the Wheatsheaf Bistro that forms part of this hotel and the food was delicious. The only downfall was when 2 out of the party ordered steak and one of the steaks arrived half size of the other - when a request for a similiar size portion was requested all hell broke loose!! The Manager of the hotel returned the the plate of food insisting that due to the steak being well done then the portion would seem smaller (which we understand that - but not half the size surely??) The Manager stood holding the plate out to the member of our party (Basil Fawlty style) stating that he was not cooking him another steak and that he would have to "make do" with this one! There was a long period of the Manager scowling at our friend before storming off with the plate to see "what Chef says about this" ! A lovely waitress came back to tell us that no other steak would be provided. Oh well!! The rest of the party ate up and we then braved the rain and wind to spend the rest of our night and money in St Aubins! We feel that we had spent a lot of money in the bar and restaurant during our 4 day stay at the hotel and that the matter of the food could easily have been rectified without all the fuss.
On a positive note: the bedding and the towels were fresh and clean. There was a hospitality tray with a good supply of biscuits / coffee / tea. The rest of the staff were very nice and friendly. The bar area is a nice area to sit in and the bar staff are lovely.
On a negative note: the room was damp and smelly, there was black mould on the ceiling and the shower tray (see pics), the toilet was constantly blocked (we requested a room change but were told that no other rooms were available). Our fellow travellers upstairs rooms weren't as bad as the annexe rooms but still badly in need of decorating and smelt foisty.
- Also Known As:
- Wheatlands St Peter
- Wheatlands Hotel, Gastropub & Golf Course Jersey/St Peter