stayed at merton the first time and we booked again for the summer! the hotel is in a great location. a supermarket and a cash machine just around the corner and the shopping street just 15 minutes walking distance.
the lady at reception who checked us in was so lovely and cheerful. she explained all the hotel facilities and gave us all the information we needed ( despite the long queue behind us ). she was very polite and took her time for every single guest and made a brilliant first impression.
our room had a garden view, was quiet and spotless clean. breakfast and dinner was excellent. plenty of choice and well presented. service in both restaurants efficient and friendly.
the leisure centre is in good and clean condition but staff not very friendly.
all in all we had a superb stay and we booked with the lady at reception for the summer. i would like to thank all the staff members for a great short break, especially lady at reception ( tall dark-skinned lady with curly hair, (merel). we will be back soon :)More
- Free Wifi
- Free Parking