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“A Jersey gem.” 5 of 5 bubbles
Review of Merton Hotel

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Merton Hotel
Ranked #2 of 5 Hotels in StSaviour
Certificate of Excellence
Littlehampton, United Kingdom
Level Contributor
44 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
“A Jersey gem.”
5 of 5 bubbles Reviewed 27 July 2014 via mobile

Stayed for a long weekend with my wife.
Reception was excellent quickly booking us in and giving direction to town along with hotel info.
Food at the belvedere restaurant was excellent, we stayed on a b&b basis and wished we had stayed half board after eating in the restaurant.
Entertainment team are talented and friendly with excellent kids clubs.

Overall I would recommend this hotel for its friendly helpful staff good facilities and location. If you have children thet will love the entertainment and aqua park.

Stayed July 2014, travelled as a couple
Helpful?
1 Thank sjrhill
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,517 reviews from our community

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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (416)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Swedish first
  • Any
English first
Derry, United Kingdom
1 review
5 of 5 bubbles Reviewed 27 July 2014

This is the third year that we have travelled to Jersey and stayed in the Merton Hotel and we thoroughly enjoyed it as much as the previous two years. This is an excellent hotel with friendly helpful staff, clean comfortable rooms and magnificent food. We stayed in a family suite and the kids loved the bunk beds in their own room. The little fridge is an excellent facility to have as well.

Kids loved going to the childrens' club "Kidszone" each night before going to the Star room for the family entertainment. I have to congratulate the staff for the great fun we had there each night and to mention that David is a very capable stand in on Lee's nights off.

The Belevedeer Restaurant never fails to impress both in terms of the quality and range of the food served and the efficiency and friendliness of the staff who look after you. Feels like a banquet each night. Would highly recommend to anyone the half board deal.

I have to highlight the helpfulness of the reception staff. I discovered in the bus from the airport that I had left my phone in the airport toilet. The reception staff picked up that I had a problem and asked if they could help. They rang the airport lost property desk to discover that my phone had been handed in already and got a reference number for collecting the phone. I send my thanks to them.

We went to the pool each day and loved it, both inside and outside.

Many thanks to the Merton for another fantastic family holiday!

  • Stayed July 2014, travelled with family
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Service
Helpful?
Thank kat_m_scott
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Aberdeen, United Kingdom
1 review
4 of 5 bubbles Reviewed 27 July 2014

Very enjoyable stay overall. Rooms clean and functional. Very poor shower and extremely hot at night with no air conditioning except a small table fan in bedroom. (Weather very hot at time of visit)
Exceptional choice of food in main restaurant and good quality but avoid a late breakfast as food disappears faster than it can be replaced on buffet. Service is inconsistent depending on which section your placed in. Mega quick clearing tables to mega slow. However everyone smiled and was happy which is more important to me.

Entertainment a plus after dinner with some good acts like Abbaloo and some like the made up boy band dire but the kids had fun laughing it was so bad. Wish I had a buzzer like X factor. Bar takings must have been down that night.
Entertainment Manager put lots of energy into kids time to the neglect of the adult time but has the charisma to getaway with it . Kids loved his antics. Bar service excellent in Star room.

Aqua dome brilliant.


Overall deserves it's place as as top ten family destination.

  • Stayed July 2014, travelled with family
    • 4 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Service
Helpful?
Thank Scott D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kirkcaldy
Level Contributor
82 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 bubbles Reviewed 25 July 2014

We stayed four days in the Merton Hotel, St. Saviour in Jersey
The hotel,was very good, clean and wonderful food. The hotel was really busy, but there was no delay in getting our food. Breakfasts were amazing supplying a great number of guests. The pool was good and plenty of sun beds around. One thing I did not like was they had a gardener cutting the grass, cutting shrubs and bushes with a strimmerd on three mornings when the pool was very busy. I complained about the noise and he stopped that morning but was back again the next day. Get the gardening done early morning before the guests are around. Suggest the Gardner starts while guests are having breakfast or in the evening.

Room Tip: We were very happy with our room. It was hot weather, but we had opening windows and there was. Fan...
See more room tips
  • Stayed July 2014, travelled as a couple
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank Scotland2010
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Belfast, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 24 July 2014

Stayed in merton suite for 1 week, the suite was beautiful and was cleaned to a high standard everyday, staff were very friendly and helpful and we loved the star room every night especially kids zone were the guy who did the disco for kids every night was brillant! Great facilities with the swimming pool and lovely gardens!! Will definitely be back!

  • Stayed July 2014
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Bronaghd1984
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hampshire
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed 24 July 2014

It was our first trip to Jersey and we could not have picked a better hotel. The staff were friendly and very helpful. It was our 44th wedding anniversary the day we arrived and the management send a bottle of champagne to our room to celebrate. We booked bed and breakfast but had an evening meal in the main restaurant on Friday evening and the food was excellent. On the Sunday we ate in Bonnetti's the hotel's Italian restaurant and it was the best Italian food I have eaten wonderful service and very reasonable price. Our room was a standard double room a bit small but very comfortable with a fan supplied. Next time we would hire the small fridge. The evening entertainment was good and although there was several children there it was not a problem as there was a lot of things for them to do. We didn't use the swimming pools but other guests told us they were very good. It was a nice walk into St Helier took about 15 minutes. We will certainly be going back and for a longer stay next time. I think my only criticism would be the main buffet restaurant needs air con.

  • Stayed July 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Viv-anne
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BARNSLEY, S.YORKSHIRE
Level Contributor
46 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 bubbles Reviewed 23 July 2014

Got bus from airport and walked up to hotel 15 / 20 minute walk. Efficient check in. Excellent facilities. Swimming pools very good. Staff very helpful, friendly, polite and effective. Room was good and hotel quiet even though it is very big. No noise from entertainment centre could be heard in rooms. Food was outstanding in main restaurant and in the Italian restaurant. No criticism at all. We really enjoyed our stay and hope to return.
Well done The Merton!

  • Stayed July 2014, travelled as a couple
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank STUTYKE
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Merton Hotel

Property: Merton Hotel
Address: Belvedere Hill, StSaviour JE4 9PG
Phone Number:
Region: United Kingdom > Channel Islands > Jersey > StSaviour
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Suites Swimming Pool
Hotel Style:
Ranked #2 of 5 Hotels in StSaviour
Price Range (Based on Average Rates): £
Hotel Class:3 star — Merton Hotel 3*
Number of rooms: 286
Official Description (provided by the hotel):
At The Merton Hotel, for over 90 years, guests have been delighted and entertained by our high level of hospitality and unbeatable range of facilities. Whether you are travelling as a couple, family or group, you'll find everything to suit your needs conveniently situated under one roof. ... more   less 
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Also Known As:
Merton Hotel St Saviour
Merton Jersey
Merton Hotel Jersey, Channel Islands
Merton St Saviour

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