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£142
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2,751
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31
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Reviewed 2 August 2021

We travelled as a family of 10 from 1 year old to 62 and there was something there for everyone. There was a good choice of restaurants. The aquadome was very good. Rioms very clean Would definitely go again

Date of stay: July 2021
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Review collected in partnership with this hotel
Thank cathymcveighcm59
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Seymour Hotels, General Manager at Merton Hotel, responded to this reviewResponded 6 August 2021

Dear cathymcveighcm59,
We are delighted that you all enjoyed your stay at The Merton Hotel, the choice of restaurants and The Aquadome! Thank you very much for taking the time to write the review. We look forward to welcoming you and your family back in the future!

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Reviewed 2 August 2021

Excellent hotel, with great entertainment and fantastic facilities for the entire family.. The staff in the restaurant couldn't do enough for us, the food was very good and was varied daily. The amount of choice at Breakfast time was amazing.

Date of stay: July 2021
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Review collected in partnership with this hotel
Thank lisaunicorn
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Seymour Hotels, General Manager at Merton Hotel, responded to this reviewResponded 6 August 2021

Dear lisaunicorn,
We are thrilled that you enjoyed your stay at the Merton Hotel including the entertainment, the food and the choice of breakfast in particular. Thank you for complimenting our facilities and hospitality while taking the time to write your kind review. We very much look forward to welcoming you to the hotel soon!

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Reviewed 2 August 2021

Welcoming hotel with very good facilities. Good food, pleasant surroundings, fabulous pool and pretty good entertainment. The breakfast was very good with a good selection of fruit, cereal, full English and pastries. It was very pleasant to spend an evening in the bar listening to the pianist before going down for the entertainment. Everywhere was very clean and although the rooms were pretty average they were spotlessly clean and the bed was comfortable.

Date of stay: July 2021
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Review collected in partnership with this hotel
Thank CJA229
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Seymour Hotels, General Manager at Merton Hotel, responded to this reviewResponded 6 August 2021

Dear CJA229,
Thank you for choosing The Merton Hotel for your stay and for taking the time to write your kind review. We are so glad that you enjoyed our welcoming atmosphere and our facilities, food and the entertainment. We look forward to welcoming you back in the future.

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Reviewed 2 August 2021

The range and quality of food were excellent. Without a single exception all the staff were very friendly and helpful. Our suite and the public areas were spotless and well maintained. Can’t wait to visit again.

Date of stay: July 2021
Trip type: Travelled with family
Thank Julie F
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Seymour Hotels, General Manager at Merton Hotel, responded to this reviewResponded 6 August 2021

Dear Julie F,
We are so pleased that you had an excellent holiday while staying at The Merton Hotel. Thank you very much for taking the time and writing your complimentary feedback about our food and hospitality. We very much look forward to welcoming you back to the hotel!

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Reviewed 2 August 2021

Very good pool and gym but it's NOT a water park (which it looks like on the pictures). There is one slide and a wave rider (which is expensive at £30 a session with vg instruction).
The rooms are hot and noisy when facing the main road and pretty basic but OK. The buffet breakfast was good. We tried the Italian restaurant once and it was pretty ordinary.
The staff are generally young and friendly, and good, but there is a lack of knowledge with the young concierge staff.
Overall this is a young family hotel.

Date of stay: July 2021
    • Value
    • Location
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    • Service
Review collected in partnership with this hotel
Thank PP93591
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Seymour Hotels, General Manager at Merton Hotel, responded to this reviewResponded 6 August 2021

Dear PP93591,
Thanks for leaving your feedback. Your comments will be reviewed by our senior team in order to make any necessary improvements to our service and facilities. We have many new team members who have started this season and we're extremely proud of how quickly they have settled in to Island life. Their knowledge is improving every day. We look forward to welcoming you back if you decide to return to Jersey.

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