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“"A lovely place to relax in."” 5 of 5 bubbles
Review of Le Friquet Country Hotel

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Le Friquet Country Hotel
Ranked #1 of 6 Hotels in Castel
Certificate of Excellence
staines
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“"A lovely place to relax in."”
5 of 5 bubbles Reviewed 27 July 2011

Sitting amidst beautifully kept gardens, this hotel is the perfect place to stay for those wanting quiet relaxation, very good fresh food, (seafood gets top marks!) and a place to explore the island from.
The room was very comfortable, and was serviced every morning whilst we had breakfast. Our only critisism was we had the room closest to the narrow road and the first cars in the morning woke us up.
The service was exellent in all departments, particularly the Restaurant and Reception management, which reflected down through all the staff. Top Marks to all!

  • Stayed July 2011, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank greencrow
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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454 reviews from our community

Traveller rating
    304
    115
    23
    10
    2
See reviews for
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (142)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Portuguese first
  • Any
English first
Newcastle upon Tyne, United Kingdom
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 25 July 2011

We have used this hotel at least a dozen times over the years and keep coming back because of it's location, price and very efficient staff. Having had to visit the island 3 times a year between 2000-2005, (our daughter lived on the island for 6 years we tried at least 6 other hotels on the island (including some higher rated ones) and none come anywhere near for friendliness. The food, especially the carvery, is excellent. You know if the locals use it, it has to be popular! The receptionists are extremely helpful , 2 of them having been there for a long time implying good job satisfaction. The chef and his team are award winning as is the hotel for service. The manager is approachable and nothing is too much trouble. We have been back 4 times since our more frequent trips and I would not think about staying anywhere else in Guernsey!

Room Tip: Speak to Odete, head receptionist. Garden views are recommended along with the new superior rooms.
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  • Stayed July 2011, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Geofflisle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
yeovil
1 review
5 of 5 bubbles Reviewed 25 July 2011

The hotel was welcoming all the staff were very attentive helpful and professional. All the meals were of a high standard. The room was very comfortable clean and beautifully furnished. Lovely gardens.
We are certainly pleased that we chose to stay at Le Friquet to celebrate our Ruby Anniversary.
Hope to return in the not to distant future.
THANKYOU

Room Tip: Superior room light and airy plenty of space.
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  • Stayed July 2011, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank sunshineYeovil
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 24 July 2011

Having returned, on the 5th July, from a 4 day break, I have to say that is was a restful time made even better by nice and helpful staff. The hotel is set in the most beautiful gardens, in a very quiet setting

The food was extremely good, the seafood platter, looked superb and was even nicer to eat.

To enjoy Guernsey, which is a beautiful island , it is even nicer to have a car and Le Friquet in one of its special breaks includes it in the cost of the break.

  • Stayed July 2011, travelled with friends
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank chrisah03
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wakefield, United Kingdom
Level Contributor
34 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 bubbles Reviewed 14 July 2011

We went to this hotel originally in September 2010 and enjoyed it so much that we returned in July 2011.
In September, we stayed in the hotel. The room was small for our tastes and was in the 'attic' part of the hotel. In July we stayed in one of the hotel's apartments which was much better although the sofa and armchair were not particularly comfortable.
We feel that the restaurant is good value for money, particularly the carvery. They are very helpful and obliging and the service is good.
Across the road is Le Friquet Garden Centre which is lovely and has good snacks and cakes!!
The hotel has a small pool and on both holidays we spent quite some time sitting by the pool relaxing and sunbathing. In July there were new sunbeds which was lovely!
The hotel is fairly central and it is easy to get to beaches and to the shops - we recommend a visit to Cobo Bay which has a lovely beach although it does get very busy there at the weekend.
Overall, we are very happy with the hotel and will certainly be returning sometime in the future.

Room Tip: The hotel has superior rooms which may well be pricier, but probably better than the standard rooms...
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  • Stayed July 2011, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Linda M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London
Level Contributor
26 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
3 of 5 bubbles Reviewed 9 July 2011

I chose this hotel on the strength of the tripadvisor reviews, but I have to say that I would not definitely go back. Why? The place is pleasant from the outside with well attended gardens, but stuck in the mid to late twentieth century on the inside; a very average bar and a very unrelaxing ambience to the place which is virtually silent at all times with bored staff hanging around talking about the jobs they'd rather be doing. I note that many of the people who have enjoyed the hotel are from a mature age range, and if it's peace and (deathly) quiet you want then this is probably the place for you. For me it was like staying at a retirement home. The lady at the front desk was very friendly and helpful, the gentleman rude and unhelpful. Asking for a cab to be booked was an utter inconvinience for some reason. The bathroom was very nice and had recently been refitted. The air-con was useless. The bed was comfortable. Not a bad place overall.

  • Stayed July 2011, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
2 Thank Redders2010
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
lefriquet, Managing Director at Le Friquet Country Hotel, responded to this review, 12 July 2011
Thank you for taking the time to post your comments on this site. We are grateful that so many of our Guests have chosen to post very complimentary comments about their stay with us and understand how influential these can be when choosing the right Hotel for your needs. I appreciate that you found our gardens well tended, your bed comfortable and the Bathroom "very nice".

We are a Country style Hotel with a busy and popular Restaurant both for Lunch and Dinner. The "peace and quet" that you found "unrelaxing" is I believe a feature common to many rural Guernsey Hotels and much appreciated by our Guests. It is unfortunate that you did not dine with us during your stay as you would have found plenty of atmosphere -------(and you may even have viewed our staff in a more positive light!)

I am sorry that you interpreted the Restaurant Managers attempts to get you a Taxi at the time you wanted as being "rude and unhelpful". The Receptionist on duty at the time recalls very specifically trying a number of Taxi companies for you and that you expressed apprecaition to her for doing so.

You close by saying that "overall" we are "not a bad place to stay" and I trust your comments along with my response will be helpful to other people when choosing the right Hotel for their visit to Guernsey.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
london
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 bubbles Reviewed 8 July 2011

My husband, mother and I stayed at Le Friquet for a week at the end of June. We don't usually stay in hotels because of past experiences of being in rooms that I have to complain about, or food that it is not up to scratch, etc. However, the reviews looked OK on Trip Advisor and we took a chance. I'm glad we did because we had a really nice time there. We stayed in superior rooms (one twin and one double with single occupancy) which were attractively and comfortably furnished, kept well supplied with bathroom potions and lotions, tea, coffee, biscuits etc and we always had fresh flowers in the room.

The food at the hotel was good, of a consistently high standard and well presented and every evening non-residents would come to the restaurant for meals - so it obviously has a good reputation on the island. The staff, without exception, were friendly, helpful and efficient. The gardens are lovely to sit in and there is a pleasant heated outdoor pool. The hotel is situated more or less in the middle of the island, so it's easy to get out and about by car and there seems to be a good bus service around the island for those people travelling by public transport. The only down side is perhaps the fact that it is next to a road, so you would hear traffic in some (not all) of the rooms. This wasn't a problem for us because we live on a busy main road in London.

This is not a grand hotel. I would describe it as a well run, very comfortable medium size hotel where you get personal service and the views of clients are valued. I think it offers good value for money and would have no hesitation in recommending it or staying there again myself.

  • Stayed June 2011, travelled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank margaret50
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Le Friquet Country Hotel

Property: Le Friquet Country Hotel
Address: Le Friquet Country Hotel La Rue Du Friquet, Castel GY5 7ST
Region: United Kingdom > Channel Islands > Guernsey > Castel
Amenities:
Bar / Lounge Beverage Selection Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Suites Swimming Pool
Hotel Style:
Ranked #1 of 6 Hotels in Castel
Price Range (Based on Average Rates): £
Hotel Class:3 star — Le Friquet Country Hotel 3*
Number of rooms: 28
Reservation Options:
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Also Known As:
Le Friquet Country Castel
Hotel Le Friquet Country
Le Friquet Country Hotel Guernsey/Castel

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