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“Pretty good overall”

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Hotel Hougue du Pommier
Ranked #6 of 6 Hotels in Castel
kent
Level 3 Contributor
19 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
“Pretty good overall”
Reviewed 28 June 2013

Nice pool, well equipped with comfortable loungers; likewise the gardens in a quiet country location ... Comfortable bar, with reasonable prices, and a pleasant section for meals ... Well cooked buffet breakfast ... Heating on throughout when it needed to be ... Large comfortable conservatory ... Bus stop just outside ------ We had 4 bar meals; 1 was excellent, 2 very good, and 1 a fisherman's pie that was horrible: it was deleted from the bill, and we were later told that it had been taken off the menu due to many complaints (check !) ------ Our room (31) was dissapointing: in an outlying block, the entrance door to which was directly opposite our room. This door was a poor fit and had to be slammed shut, or it was left open & banged ... Guests above could be heard walking about ... The LH wardrobe door hit the pelmet above the curtains when halfway open ( ANNOYING !) ... The shower had to be stepped up approx. 26 cm. ( 10 ins.) to get into, so anyone with limited mobility may have problem ... However, overall, we still enjoyed our stay here, but would advise viewing other rooms first if possible ...........

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  • Stayed June 2013, travelled as a couple
    • Value
    • Location
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Helpful?
1 Thank droob
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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342 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (66)
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English first
Manchester, United Kingdom
Level 2 Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 21 June 2013

lovely friendly staff from reception to cleaning staff. Nothing was too much bother and lovely relaxed atmosphere

Delicious food and realistically priced. Nice comfy area to sit and relax with a drink before your evening meal.
Bus stop only a minutes walk from the hotel which offers a hourly bus service into town 1/4 past the hour to town and on the hour coming back.

This is my 2nd stay in this hotel and will definitely pay a return visit

  • Stayed June 2013, travelled on business
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Helpful?
2 Thank 831izzy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cheltenham, United Kingdom
Level 5 Contributor
80 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
Reviewed 2 June 2013

I had stayed here a few years ago and wanted to return with the Chihuahua. The hotel is dog friendly and happy take our furry friends. In had a lovely room on the ground floor with a verandah and easy access for the fields for the Chi.
Unfortunately on Guernsey dogs are not allowed in bars or restaurants so we didn't eat there.

The staff were helpful and nothing was too much trouble.

Would definitely return

  • Stayed May 2013, travelled solo
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    • Cleanliness
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Helpful?
1 Thank Shona7777
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cheadle, United Kingdom
Level 2 Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 2 June 2013

We stayed here for 5 nights and were very happy. The staff are very helpful and courteous. At first we had a nice room but with twin beds, but when we asked the staff for a different room they upgraded us to a suite which was very roomy and pleasant.
Food in the bar was reasonable and tasty. The beer was excellent and we spent a lot of time in the lovely garden relaxing.
The hotel is in a very picturesque and quiet location convenient to bus stops and a pleasant 10 minute walk to the coast. We would be more than happy to return.

  • Stayed May 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Peter W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level 5 Contributor
89 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 28 May 2013

We stayed here whilst visiting friends, the outside appearance of the hotel is very pretty, however the inside was a little tired. Our room was quite spacious, warm and clean, however the decor was a little jaded. Our shower was broken on arrival, we reported this to reception and they fixed it within the hour. Although the decor needed updating the staff were friendly and pleasant, this would not deter us from staying here again as our overall experience was positive

  • Stayed May 2013, travelled as a couple
    • Value
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    • Cleanliness
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Helpful?
1 Thank Dawn W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
UK
Level 3 Contributor
12 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 26 April 2013

Stayed here for three nights and if/when we return to the island we will be staying here again.

We were met by warm friendly staff in all areas from reception, bar, waiters to cleaners.

The food is fantastic and the room was very comfortable.

  • Stayed April 2013, travelled with friends
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Helpful?
Thank Trish H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
walsall
Level 4 Contributor
32 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 13 April 2013

My wife and I stayed for a three day break over the Easter holiday. We found the staff polite, friendly and very efficient. The room was a large family room with a small en suite, more than adequate for our purposes. The room was let down though by an ill fitting inspection panel on the sink and broken tiles by the heated towel rail.
Food was of good quality, and portions were more than generous. The buffet breakfast was good value for the price that we paid.
If you read the negative reviews of the hotel you will find that many mention the owner/manager, people have accused him of being rude and arrogant. Our dealings with him were nothing but reasonable. It would be helpful if he used an office for the day to day running of the hotel rather than the front desk. He has a voice that unfortunately can be heard from a distance. I don't think hotel guests need to hear him dealing with tradesmen and his employees, some comments not necessarily being very complimentary. Both my wife and I found the assistant manager much easier to talk to.
Would we go back? Would we recommend it? Definitely on both counts. The hotel has character, although much of the decor is dated, it is a relaxing place to stay. Staff who care about making your stay as pleasant as it could be.
Do not come expecting a five star hotel as you will be disappointed after all it has three stars for a reason.

  • Stayed April 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank mroche
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Hougue du Pommier

Property: Hotel Hougue du Pommier
Address: Hougue du Pommier Road, Castel GY5 7FQ
Region: United Kingdom > Channel Islands > Guernsey > Castel
Amenities:
Bar / Lounge Restaurant Room Service Swimming Pool Airport Transportation
Hotel Style:
Ranked #6 of 6 Hotels in Castel
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Hotel Hougue du Pommier 3*
Number of rooms: 43
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Also Known As:
Hougue Du Pommier Hotel
Hougue Du Pommier Castel
Hotel Hougue Du Pommier Guernsey/Castel

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