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“Must stay here”

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Wayside Cheer Hotel
Ranked #5 of 6 Hotels in Castel
Certificate of Excellence
Nottingham, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Must stay here”
Reviewed 2 January 2013

My first visit to Guernsey was made special by the friendliest staff and management one could wish to meet.After a warm welcome we were shown our room and left to get settled. Our return journey was cancelled due to bad weather but this blow was softened by the management who without question offered us our same room until we got a return to the mainland.
I must also add the food was excellent and the choice of food and drinks was excellent to.
The waitress's, chef and bar staff were amongst the best i have seen in a long while.
This was a business trip but i would have no qualms going back to the wayside cheer for a longer stay (holiday)
Thank you Ken and all the staff.

  • Stayed December 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank peter d
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WaysideCheer, Owner at Wayside Cheer Hotel, responded to this review, 13 February 2013
Thanks for your positive review, its good to know when get things right.

The one thing we can't control is the weather, but we do always try and reduce the impact it has on our guests and I am glad you were happy with what we do in these situations, hopefully next time will be in the summer and you will really see what Guernsey has to offer.

all the best

Ken
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217 reviews from our community

Traveller rating
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    5
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (54)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
Kissimmee, Florida
1 review
Reviewed 16 November 2012

While touring around europe for a month we chose to visit the beautiful Island of Guernsey, We had a budget as flights were quite expensive so chose The Wayside Cheer Hotel as it was one of the least expensive, so we did not expect too much, but we were pleasently suprised with the standard of our room and the excellent food, we only stayed 4 nights but had some good entertainment and all the staff were very friendly.

We hope to visit Guernsey Island again in the future as theres so much more we want to see and will stay at the wayside if we do.

Room Tip: Room 18 Top floor has a nice view and is a bright sunny room its also quiet when theres entertainmen...
See more room tips
  • Stayed September 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank oakbrook4517
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WaysideCheer, Owner at Wayside Cheer Hotel, responded to this review, 13 February 2013
Pleased you had a good time and hope to see you again in the future
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Evesham, United Kingdom
Level 5 Contributor
55 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 31 October 2012 via mobile

Late booking, visiting family on Guernsey, stayed at the Wayside with my 7 yr old grandson. Staff were attentive and polite, lovely with my grandson, nothing was too much trouble. Queries about our family room were dealt with efficiently. The room was newly refurbished, warm and comfortable; Tennerfest menu good; end of season prices were very reasonable. Location next to the beach is spot on (windy walks, would be great in the hot weather) and on a main bus route. I enjoyed my stay and will be returning. Thank you to the staff and owner for making our visit so successful.

Stayed October 2012, travelled with family
Helpful?
Thank Zoenos
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WaysideCheerHotel, Owner at Wayside Cheer Hotel, responded to this review, 12 December 2012
Thanks for your review I am pleased you enjoyed your stay, hopefully we will see you again but when the weather is a bit warmer as the beach is great in the Summer
Ken
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 21 October 2012

The rooms themselves were clean and tidy with some obviously new furniture but the bathrooms were in dire need of attention. The most important part of a hotel room is the quality of the bathrooms and it ruined my stay.

  • Stayed August 2012, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Castaminety J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WaysideCheerHotel, Owner at Wayside Cheer Hotel, responded to this review, 25 October 2012
Firstly I am sorry that you had this problem, Earlier this year a bedroom that had previously been used by a member of staff for a year or so was completely re-decorated had new Carpet and Furniture, and then was re-let as a hotel room.

For some reason the bath problem was not addressed before guests were allowed to use the room, which was wrong.

However, this particular bathroom issue was sorted months ago when it was first brought to my attention by the cleaning staff.

I have checked the records and no one has ever complained to the staff about it, had a complaint like this been made we would have moved the guest to another room and sorted the problem immediately as it was not acceptable.

I am sorry, but had brought it to my attention while you were here, I would have made sure the impact on your holiday would have been kept to a minimum.

Regards
Ken
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Manchester, United Kingdom
Level 1 Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 11 October 2012

This was a very enjoyable stay for myself and my husband. Hotel was very welcoming clean and friendly. Room was cleaned daily and food was lovely to. We would definitely return to this hotel. Thank you or a lovely stay. Cynthia and George, Manchester

Stayed September 2012, travelled as a couple
Helpful?
Thank S M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WaysideCheerHotel, Owner at Wayside Cheer Hotel, responded to this review, 19 October 2012
Thank you Cynthia and George for your review, we are happy you had an enjoyable stay and hope to see you again

Ken
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
San Jose, California
Level 5 Contributor
96 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
Reviewed 4 October 2012

A friendly staff who really wants you to have a good stay. The locals eat here, the food is good and the prices are fair. We stayed in the main building and it was a hike up two flights of stairs to our room so if you don't want to walk up stairs I think there are rooms on the ground floor in another building. The rooms are basic and clean however the bathtub/shower does not have a curtain so it gets a bit chilly and I managed to pretty much wash the floor every morning. The bus is just around the corner and it will take you directly into town in about 20 minutes. We used the buses to get everywhere we wanted to go on the island (with a bit of walking once we got off the bus to certain places we wanted to see) and it worked out well.

  • Stayed September 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Gee19
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WaysideCheerHotel, Owner at Wayside Cheer Hotel, responded to this review, 19 October 2012
Thanks for your review, I am glad most things were good, sorry you had one of the very few rooms without a shower screen or curtain this will be rectified in the coming weeks.
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Winchester, United Kingdom
1 review
Reviewed 29 September 2012

Just returned from our stay at this lovely little hotel.
Location is we think in one of nicest parts of the island with many fine beaches close by and a particularly good bus service just across the road.
Accommodation is simple but very comfortable and the linen changed and rooms cleaned daily.
Staff were all very friendly and helpful and the food is very good (breakfast choice far better than many other places we have stayed) and also reasonably priced.
We would be very happy to return to this hotel in the future

  • Stayed September 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank NJS-RS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WaysideCheerHotel, Owner at Wayside Cheer Hotel, responded to this review, 19 October 2012
Many thanks for your review and we are happy you enoyed your stay with us.

hope to see you again sometime

Ken
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Wayside Cheer Hotel

Property: Wayside Cheer Hotel
Address: Les Grandes Rocques, Castel GY5 7FX
Region: United Kingdom > Channel Islands > Guernsey > Castel
Amenities:
Bar / Lounge Beach Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool
Hotel Style:
Ranked #5 of 6 Hotels in Castel
Price Range (Based on Average Rates): £
Hotel Class:3 star — Wayside Cheer Hotel 3*
Number of rooms: 30
Official Description (provided by the hotel):
One of the friendliest Guernsey Hotels. Upgraded to a 3 Star in July 1012, An ideal family hotel overlooking the beautiful sandy Grandes Rocques Bay. A large car park is available and buses stop nearby. The hotel has a heated Outdoor Swimming Pool(Mid June to Mid Sept, Weather Permitting)situated in the lovely gardens. Our Award Winning Meals are served daily in the Olde World lounge bar and the Restaurant. There is also a games room with a variety of bar games. Other amenities include a spacious TV lounge for residents only Free Wi-Fi in Most Areas, Entertainment is available at the weekends. ... more   less 
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Also Known As:
Hotel Wayside Cheer
Wayside Cheer Hotel Guernsey/Castel

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