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“Very helpful staff - nothing was too much trouble.” 4 of 5 bubbles
Review of Saints Bay Hotel

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Saints Bay Hotel
Ranked #7 of 9 Hotels in St Martins
Certificate of Excellence
Southampton, United Kingdom
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“Very helpful staff - nothing was too much trouble.”
4 of 5 bubbles Reviewed 29 March 2011

Nice clean hotel in fantastic quiet location just 5 mins walk from spectacular cliffside views. We stayed in a superior room which was very comfortable. Restaurant was closed for refurb but we had booked half board so we ate in the bar instead which was fine. On our second night the manager arranged for the chef to cook us a special vegetarian menu which was delicious. The staff were some of the most friendly & helpful we've come across during extensive travels. The cliff path walk 5 mins away is fantastic & it was nice to be able to leave the car at the hotel.
We would definitely stay again.

  • Stayed March 2011
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank vespachic26
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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125 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (23)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Russian first
  • Any
English first
Suffolk
Level Contributor
3 reviews
4 of 5 bubbles Reviewed 15 September 2010

We spent a week at this hotel. We know the island well and chose to stay there as the hotel is right on the south coast clifftop path, ideal for long walks. The weather that week was more like autumn but we got out everyday with the thought of the lovely food to come back to. It really was a wonderful menu all expertly presented and served by attentive staff. The hotel is a little strange to look at from the outside but once you are in everything in the bar and restaurant are excellent. We did have a problem with our bathroom but they quickly allowed us to change room. If you are a light sleeper you might want to ask for a room at the back as the dustcart seems to come everyday except weekends at 4.00am! We will never tire of the island itself, so many varied landscapes and a trip to Herm was a delight as always.

  • Stayed August 2010, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank tinkybid
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Avranches, France
Level Contributor
13 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 bubbles Reviewed 29 August 2010

Although I felt £85 per night B&B was a bit pricey, having scoured the island for accommodation it seemed to be the lowest average price.

Staff were lovely, very helpful and good fun which produced a lovely ambience and nothing was too much trouble. Room, as with the rest of the hotel, was very clean and well supplied. Pool was very well kept with plenty of choices for outdoor seating.

Location was good, no great views from hotel itself but a 2 minute walk produced plenty. Bus service was easily accessed just 5 minutes walk away.

Food was good. Breakfast was served as a buffet with plenty of choice, they just needed to either make your toast for you or have a more efficient self service toaster (or 2). I opted to eat in the bar each night and the food was good and generously portioned but the opening hours could have done with extending a little. Restaurant menu looked good.

Overall I thoroughly enjoyed my stay, was there for work but felt relaxed and well cared for. Perfectly comfortable for a single traveller. Will definitely be back!

  • Stayed August 2010, travelled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank urbansea
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Plymouth
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed 16 June 2010

i travelled to this hotel over the May bank holiday weekend, with my husband and his family.

First impressions of the hotel were ok, i felt a little dissapointed because the website was so fancy, it looked different to what i had imagined. Reception was nice, cleanly decorated, and the staff on reception were very welcoming, checking in 5 of us almost instantly and taking us upstairs to our rooms, carrying our bags.

The rooms were lovely, very big and spacious, with a huge leather bed, wardrobe, dressing table,trouser press and iron, one dressing gown (for two of us!) plus tea and coffee. the bathroom was equally as big, with shower and bath, and free toiletries. We had a special rate of £25 per person for the first night because we were attending a party in the hotel that evening.

The hotel itself is very well presented, if a little confusingly laid out, with lots of staircases and corridors. the pool area was ok, again not as nice as it looked on the website, it looked a little shabby and a bit run down. This may have been because it was the beginning of the season though....

the restaurant was lovely, lots of tables, maybe too many as it seemed to get a little cramped if you were sat at the back. nevertheless the food was beautiful, i cant comment on the menu, as we had a set menu for the party, however the food we had was beautiful. Good choice of food at breakfast too - cereal, crossiant, cooked breakfast, juice, tea, coffee and more

The location of the hotel was ok, i dont think there was a lot to do in the area, but we only stayed for two nights. my family had experience of Guernsey, and have been plenty of times before so they were able to take us to places we wouldnt have necessarily been able to find if we had never been before.

The staff were all very friendly and welcoming, when we arrved we were met by the waitress from the hotel, to organise the meal for that evening for our young neice, to decided what she wanted etc. She obviously loves her job a lot, and continued to be as helpful throughout the whole weekend - which to be honest did become a bit overbearing! The rest of the staff were also just as good

We did have a problem with our stay - we had only been booked in for one night, when we had booked two, luckily they had our rooms avavilable, but we would have to pay full price instead of the reduced rate! in the end we ended up getting a discount on the room for the second night becuase of the inconvenience. it later transpired that a relative of ours had rang to check the booking a few days before our arrival, and bought this problem to receptions attention, but nothing was sorted out.......

in summary a lovely hotel, which would be perfect if a few things were tweaked..Would definitely recommend to a friend

  • Stayed May 2010, travelled with family
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank Carllyn2009
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Scotland
Level Contributor
217 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 152 helpful votes
4 of 5 bubbles Reviewed 11 May 2010

This is an unpretentious 3 star hotel. It is in a wonderful location next to the coastal path.
Although there are no views from hotel itself, wonderful views can be had by crossing the road. All staff, apart from one, were very friendly and helpful. Cooked breakfast choice was good. The buffet selection was uninspiring. I felt the chef may have been trying to cook beyond his capabilities for some of the a la carte dinner selections. Risotto as an accompaniment to main dish was particularly poor. There is also a bar menu. The bedroom was rather crammed with furniture, but it was clean and the bed looked newish.Due to location and pleasant staff, I would stay here again but I would probably go elsewhere for dinner.

  • Stayed April 2010, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank Bonniebraes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Devon
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 bubbles Reviewed 29 March 2010

I have stayed here before and had a better stay that time - I just felt it had lost a bit of lustre this time round.
Friendly staff, as always, but not quite as clean as before, although nothing worthy of a complaint. Great things are the location, staff, parking, bathrobes in the room and price. However, breakfast was a little disappointing and dinner was fantastic value but not anything great. The staff make this all fine, though, as you do feel well catered for and looked after. V sorry to see just four TV channels in this day and age, however, and the rooms are a little dark. Would stay again due to the ambience, price and location.

  • Stayed March 2010, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
2 Thank seashellgirlDevon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
bury st edmunds
Level Contributor
46 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
5 of 5 bubbles Reviewed 12 March 2010

I have to say I booked this at a bargain price through Premier Holidays.
This hotel was in a great setting, just a few minutes walk away from the beautiful clifftops and the blue green sea, with direct access to the cliffpath. It is also surrounded by fields and lovely countryside. The hotel is quite remote, but only about a 15/20 minute walk from the village St Martin and the buses are regular, very cheap and reliable.. Hire car is also available at a good price.

The room I had was extremely clean, new furniture and a lovely view. Those who whinge about lack of space-try being tidier!!! The bed was extremely comfortable.
The choice for breakfast was really good-both continental and full and speedy service.

The bar/lounge was comfortable and relaxing. I shared my stay with a group of builders who were very hard working, and were great fun when they were winding down in bar, so there was a good atmosphere. The food is very well priced-huge portions and very well cooked.

All staff were great, friendly and efficient. Lovely place, I hope to be back soon.
Best wishes to all staff that make this work so well!!!

  • Stayed March 2010, travelled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank rachelle68
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Saints Bay Hotel

Property: Saints Bay Hotel
Address: Icart Road, Guernsey, St Martins GY4 6JG
Region: United Kingdom > Channel Islands > Guernsey > St Martins
Amenities:
Bar / Lounge Free Parking Restaurant Room Service Swimming Pool
Hotel Style:
Ranked #7 of 9 Hotels in St Martins
Price Range (Based on Average Rates): £
Hotel Class:3 star — Saints Bay Hotel 3*
Number of rooms: 35
Reservation Options:
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Also Known As:
Saints Bay Hotel Guernsey/St Martins

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