We booked the Bella Luce for our honeymoon. Having seen the rooms on the web and the reports on Tripadvisor, we reserved a Luxury room. On arrival, the room we were shown to was anything but luxurious. When we asked where our luxury room was, the attitude of the man on reception was basically we don't have the room you booked - you will have to make do with this one. Yes, we received a reduction on the room rate, but that did not even come close to compensating us for spoiling our honeymoon within fifteen minutes of checking in. The money was irrelevant compared to the disappointment of not having the room that we booked - and had been confirmed by the hotel.
Also housekeeping in the allocated room should be reviewed as pillows and duvet were smelly.
The dinner was a combination of good food and good service. However, the buffet breakfast had flies hopping all over it so we opted for cooked breakfasts instead.
We would like to thank Colleen who was incredibly helpful during our stay.
We have stayed at a number of SLH hotels and been absolutely delighted by the standards of the SLH group. The Bella Luce falls well below that standard.
- Official Description (provided by the hotel):
- Of all the wonderful places you can discover in the Channel Islands, none will unfold and embrace you as Guernsey's gentle parish of St Martin's; Renoir's dramatic bay of Moulin Huet and the Norman heritage of the Bella Luce. The Bella Luce Hotel and Spa is a unique hotel which combines charm and character with a stylish yet unstuffy warmth. The hotel is the only AA red star property on the stunning island of Guernsey, ranking it in the top 200 in the UK and Ireland and is also a member of Small Luxury Hotels of the World. This is a hotel that dares to be refreshingly different, they would say a little bit of luxury but with your shoes kicked off. With a multi award winning restaurant and an ESPA Spa offering the ultimate in relaxation and only minutes from the airport and the capital St Peter Port, the Bella Luce is the perfect bolt-hole to discover the Bailiwick of Guernsey. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, TripOnline SA, Expedia, Evoline ltd, LateRooms, 5viajes2012 S.L., Hotels.com and Ebookers so you can book your Hotel Bella Luce reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Hotel Bella Luce Guernsey/St Martins