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“charming break” 4 of 5 bubbles
Review of Hotel Bella Luce

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Hotel Bella Luce
Ranked #2 of 9 Hotels in St Martins
Certificate of Excellence
Lyon, France
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“charming break”
4 of 5 bubbles Reviewed 24 August 2014

My wife and I stayed here for a 3 night break at the end of August. I work in a travel agency and travel a lot for my job so I'm careful about the hôtels I choose for this kind of trip. I chose the hotel for it's location (walking distance to the South Coast cliffs and a short bus ride from St Peter Port), its charm and its quality (especially the food and the spa). The hotel is definitely charming with its decor and atmosphere and the food at breakfast and dinner was very good. I was disappointed however with the service as I found the staff not that friendly or helpful. When I asked reception about the spa for example they said to speak to the spa staff directly, however twice I went there and it was closed and the reception staff didn't seem to know anything about this or be too bothered by it. Our room was small but the room sizes are indicated on the website so I was prepared for this. There was noise from other rooms and cars in the car park just below the rooms however this wasn't during the night so didn't stop us sleeping. Overall a very nice place and location so I would recommend it.

  • Stayed August 2014, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank JonLyon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
bellaluce, Managing Director at Hotel Bella Luce, responded to this review, 30 August 2014
Dear JonLyon, many thanks for taking the time to review the hotel. I am very pleased you enjoyed your stay with us and I appreciate also the constructive feedback. My teams will use this as a tool for improvement in the future. We will look forward to welcoming you back to the Bella in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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537 reviews from our community

Traveller rating
    364
    113
    45
    13
    2
See reviews for
67
336
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (148)
Date | Rating
  • English first
  • French first
  • German first
  • Japanese first
  • Any
English first
Shaftesbury, England, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 22 August 2014

We arrived for a 6 night stay. We had a superb visit as we were a small family and not a wedding party. I was a little hesitant, but the Staff were so accommodating and very helpful in terms of places to visit and restaurants to book. The reception desk is always manned.
The hotel is just brilliantly situated, easy to visit all of Guernsey with a short drive into St Peterport in the evening! The restaurant staff were especially excellent with requests easily met. Standard of food is excellent. The pool was cold, perhaps the time of year, but pretty garden and comfortable with double loungers. There is a wonderful Spa adjoined to the property. Cannot fault. Bella Luce is everything you would wish for!!

Room Tip: All rooms are beautifully decorated with fantastic bathrooms. We experienced 2 rooms during our sta...
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  • Stayed August 2014, travelled with family
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Caroline W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
bellaluce, Managing Director at Hotel Bella Luce, responded to this review, 30 August 2014
Dear Caroline W, many thanks for taking the time to review your recent stay at the Bella Luce. I am very pleased that the hotel and indeed Guernsey delivered such a fantastic holiday for you and your family and we will look forward to welcoming you back.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Penarth, United Kingdom
Level Contributor
142 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 78 helpful votes
5 of 5 bubbles Reviewed 21 August 2014

We stayed 5 nights at this hotel , it was excellent , the staff were fantastic , professional , friendly and helpful . The breakfast was cooked freshly each morning , with good selection of pastries , juices and fruit . My wife can't have caffeine , and the hotel offered Decaffeinated tea and coffee , which is more than many bigger , more expensive hotels . The bathroom was very good with a very powerful shower , the only slightly negative aspect was the room was a little small , but this didn't detract from an overall superb stay . Definitely recommend it and will stay again if on Guernsey

  • Stayed August 2014
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank mog120
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Paris, France
1 review
5 of 5 bubbles Reviewed 17 August 2014

We held our wedding reception here at the beginning of August 2014 and were very impressed at how well the hotel managed such a large group of people, every detail had been thought of and the marquee beautifully decorated by the lovely Annett. The weather was appalling but didn't stop everyone from having a wonderful day. We were very well looked after, and the food was magnificent. The rooms were also very nice, as were the breakfasts and it really is an idyllic location and venue for Guernsey. All our guests who stayed at the hotel also thoroughly enjoyed their stay. Our heartfelt thanks to owner Luke and his fantastic team.

Room Tip: Ask for a room with a garden view
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  • Stayed August 2014, travelled as a couple
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Service
Helpful?
Thank Katherine S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
UK
Level Contributor
34 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
3 of 5 bubbles Reviewed 11 August 2014

This is a beautiful boutique hotel in St Martins, not far from St Peter Port and within an easy walk to beautiful beaches and a short drive from the airport. The building is beautiful, with nice gardens and a pool - but unheated and lacking change facilities, loos or showers nearby. The standard of decoration is high in the Farrow-and-Ball-universal-boring style with some decent prints in amongst some plain wierd artwork. The layout is a little confusing, however, so bring a map. Rooms are overall very comfortable, but avoid at all costs the honeymoon suite (105) unless you really want a bath in the bedroom matched by a huge empty bath-shaped space in the bathroom, projecting shelves in the shower that is at the ideal height to bash your elbow on and annoying automatic lighting that flashes on and off all night... Speaking of bathrooms, these are all really dangerous - for some reason, they have used non-textured wall tiles on the floor, and at the slightest hint of moisture they become as slippery as ice. Those with fragile hips would do well to take note. The flush-system of the lavatories is also probably the least efficient that I have come across. Beds, however, are very comfortable (although why they have the heating on in August is beyond my comprehension) and nice toiletries and dressing-gowns are provided. Those with small children will want to be careful of the very low window sills, and everyone will want to get the angle of the venetian blinds just so in order not to be seen by other guests from the garden. Food is very good, drink a bit overpriced, staff range from sullen through fairly competant to welcoming and efficient. If you are paying £100 a night then you will forgive all the faults, even the noisy chatter of the chamber maids. If you are paying full price, you might find yourself arguing at check-out.

  • Stayed August 2014, travelled with family
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank Steve H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Derby, United Kingdom
Level Contributor
36 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed 11 August 2014

Just stayed at the Bella Luce Hotel in Guernsey. Had a wonderful time. The service was excellent and the food matched it. Was a bit noisy on the Saturday night but apart from that it was a wonderful experience. The rooms were very clean and well presented, the bed was comfortable and the bathroom well equipped. Free bottled water in each room and a plate with 3 firm red apples on the bedside cabinet.
The full English breakfast was piping hot and well presented.
Convenient for St Peters Port and the airport and if you like walking, not far from the start of the coastal walks which had breath taking scenery.
Will definitely go back.

Room Tip: Try and get one at the back and away from the pool
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  • Stayed August 2014, travelled as a couple
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Service
Helpful?
Thank Steve F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kidderminster
Level Contributor
61 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
3 of 5 bubbles Reviewed 8 August 2014

My wife and I stayed four nights in a luxury guest room in August 2014. Our initial impression was good as we were greeted and welcomed warmly by the reception staff. We were taken to a very nice room which was in the roof and the room had been nicely cleaned and prepared for us. Despite being one of the best rooms we had 2 velux windows that you could see the garden, and marquee, just, and the other windows overlooked the car park. The room at night, being in the roof, was extremely hot and the air conditioning was totally inadequate and broke down. The bed was one of the most uncomfortable I have slept in and the M & S polyester pillows were awful. We had one evening meal at the hotel which was nice but we did get fed up of the 19 year old waiter whinging how many hours he was going to have to work this week because of a wedding for 200 people taking place. This wedding did seem the focus for the week to the detriment of other guests along with a marquee up for our entire stay taking over the garden. The breakfasts were very nice and I think the chef seems to be very good but let down, slightly, by foreign waiting staff. My wife and I felt that for a Leading Small Hotel Of The World the hotel lacked little touches that could make a difference to your stay. Two examples being that when we had a pot of tea in the garden late afternoon it would have been nice to have some little biscuits or cake with it but instead we had to go up to the room to get the biscuits off the tea and coffee tray. Similarly with bar drinks it would have been nice to have had some nuts or olives with your drinks. We also had rain a couple of nights/evenings and the bar staff left out all the seat covers which were then wet to sit on the next day. It is a shame as it is an attractive hotel in a nice location with a lot of friendly staff. We are regular travelers to Guernsey and this was our fourth choice hotel. The other three were fully booked !!.

Room Tip: Don't have one in the roof
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  • Stayed August 2014, travelled as a couple
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Service
Helpful?
4 Thank Richard W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Bella Luce

Property: Hotel Bella Luce
Address: Bella Luce Hotel La Fosse de Haut, St Martins GY4 6EB
Phone Number:
Region: United Kingdom > Channel Islands > Guernsey > St Martins
Amenities:
Bar / Lounge Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Airport Transportation
Hotel Style:
Ranked #2 of 9 Hotels in St Martins
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Hotel Bella Luce 4*
Number of rooms: 23
Official Description (provided by the hotel):
Of all the wonderful places you can discover in the Channel Islands, none will unfold and embrace you as Guernsey's gentle parish of St Martin's; Renoir's dramatic bay of Moulin Huet and the Norman heritage of the Bella Luce. The Bella Luce Hotel and Spa is a unique hotel which combines charm and character with a stylish yet unstuffy warmth. The hotel is the only AA red star property on the stunning island of Guernsey, ranking it in the top 200 in the UK and Ireland and is also a member of Small Luxury Hotels of the World. This is a hotel that dares to be refreshingly different, they would say a little bit of luxury but with your shoes kicked off. With a multi award winning restaurant and an ESPA Spa offering the ultimate in relaxation and only minutes from the airport and the capital St Peter Port, the Bella Luce is the perfect bolt-hole to discover the Bailiwick of Guernsey. ... more   less 
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Also Known As:
Hotel Bella Luce Guernsey/St Martins

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