Celebrating 25 yrs in June 2010 ,after our original honeymoon here, we were just happy to recreate the occasion. What a disappointment, the new decor promised much but made typical hotel room mistakes-hard beds, very uncomfortable seating, poor lighting, and general lack of attention to detail, ie the overhead light was so dirty I asked the room attendent to clean it, our first room was so dark , and not helped by the decor. After a poor nights sleep due to the hard bed, noise of function outside ( we were over the bar and the patio) and a/c not working, we were asked to pack up and move to another room. To our amazement the new attic style room had only a wardrobe containing fridge, 2 small bedside cabinets with one drawer in each and no other chest of drawers to put anything in. Management were amazed that we should expect such a thing as'no one else has ever complained !!!!' The hardest turkish type low sofa, did little for comfort, and having roriginally requested a room with bath, this one had just a shower,
We are not complainers, having travelled widely, but our special occasion was spoilt, which was a shame, because the hotel could be lovely- and the food is very good. A question of style over comfort,and lack of attention to detail- the staff were aware we were unhappy, but we did not make a big fuss, and in a more personal environment would have expected the management to have discreetly 'massaged' the situation back to satisfaction.That they didn't says all.
The Parkers Bristol
- Official Description (provided by the hotel):
- Of all the wonderful places you can discover in the Channel Islands, none will unfold and embrace you as Guernsey's gentle parish of St Martin's; Renoir's dramatic bay of Moulin Huet and the Norman heritage of the Bella Luce. The Bella Luce Hotel and Spa is a unique hotel which combines charm and character with a stylish yet unstuffy warmth. The hotel is the only AA red star property on the stunning island of Guernsey, ranking it in the top 200 in the UK and Ireland and is also a member of Small Luxury Hotels of the World. This is a hotel that dares to be refreshingly different, they would say a little bit of luxury but with your shoes kicked off. With a multi award winning restaurant and an ESPA Spa offering the ultimate in relaxation and only minutes from the airport and the capital St Peter Port, the Bella Luce is the perfect bolt-hole to discover the Bailiwick of Guernsey. ... more less
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- Also Known As:
- Hotel Bella Luce Guernsey/St Martins