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“noise from next room because of connecting door”

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St. Pierre Park Hotel, Spa & Golf Resort
Ranked #7 of 19 Hotels in St Peter Port
Certificate of Excellence
Reviewed 27 March 2011

don't stay in room 355, it has a connecting door with room 357, the occupant of 357, came into his room at about midnight, promptly slamming all doors, sliding wardrobe doors and dressing table drawers, on doing so the connecting door rattled loudly, he then used his phone to order a sandwich, and it was so clear that we heard that he had to make do with a cheese sandwich. He then put the television on and decided to watch sky news, he then turned over the channels until he found a film on BBC1, his sandwich was delivered and again door slammed and connecting door rattled, we asked him to turn down the television, but he did not here us it was that loud, we tried ringing his phone but he did not answer it, by this time it was 0130hrs so we called the duty manager to assist us, he told us that if he had left his curtains open we could get our remote control, stand on our balcony and use it to turn off his television, this did not work, in the end the manager used his pass key, entered the room and turned off his television with our control, the man by this time was fast asleep worse for alcohol and snoring loudly oblivious to what we had had to endure, but had it have been any other room without a connecting door then it would not have happened as all the noise was coming through there and not the walls.worse than a hollywood script.

  • Stayed: March 2011, travelled on business
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3  Thank sue622k
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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685 - 691 of 801 reviews

Reviewed 26 February 2011

We have been to Guernsey a number of times but this was our first visit to this hotel. When we arrived we were pleased with our choice. The hotel is in a great position just a few minutes drive out of St Peter Port. The reception area is light and welcoming. We were in room 301 which is on the first floor overlooking the lake. The room was very nice, clean, spacious with a very nice bathroom. There were patio doors with a seating area outside. There is a lovely Spa with pool, jacuzzi, steam room and sauna. All facilities are free to hotel guests and robes and towels are provided. We both had extra charged treamtents in the Spa which were lovely. Buffet breakfast was included and has everything you could want and more! The only dissapointment was that when we entered our room on the first day there was a letter under the door saying there was a function that evening going on until 12.45 and some rooms may hear a slight noise. This didn't seem too worrying until we returned from our swim at 4.30pm on the first day. A band were obviously rehearsing for the evening and it was almost as if they were in the room with us! You could hear loud and clear every word of what they said on the microphone and the music was deafening. The "slight noise" mentioned in the hotel letter was an understatement to say the least. After an hour we complained to reception who weren't particularly helpful and said the hotel was full so they couldn't move us. We went out for dinner and didn't return until 11.30pm when the party was in full swing and in our room it was just as if we were downstairs in the function room! The noise continued until 12.45.
Thank goodness there was no function the second evening and we had a peaceful nights sleep! Don't be put off as the hotel is excellent just ensure that if there's a function on your not on the first floor above the function room if you want to sleep!

  • Stayed: February 2011, travelled as a couple
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2  Thank Morsy2010
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 February 2011

We stayed for a couple of nights on a special rate deal. It was excellent value. The room (with a balcony) overlooked the splendid grounds in which the St Pierre Park is situated. Being out of season the place was quiet, shared mostly with a variety of corporate residents. The St Pierre has all the facilities that you'd expect of a four star hotel, though we only used the small business centre, which was fine.
Our room was spacious, well appointed and very clean. A full breakfast was included in our tariff and again was very good value with attentive waiting staff. We didn't eat in the main restaurant but rather relied on the much more modestly priced light meals in the bar - these were better than expected and certainly seemed to be properly prepared, rather then re-heated stuff bought in.

The St Pierre is a large hotel and it's a way from the centre of St Peter Port itself and you wouldn't look to stroll in to the island's capital - the road's too busy to make the walk comfortable. It has no particular character - despite a rather forced French - inspired 'ancien regime' theme - and in truth is much like good hotels the world over. But having said this we found it relaxing and quiet, with attentive staff, good food and extremely comfortable rooms. We had a very pleasant couple of days at the St Pierre Park.

  • Stayed: February 2011, travelled as a couple
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1  Thank DavidLeicestershire
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 November 2010

We have recently returned from a short 3 day break on our first trip to Guernsey, and found the hotel to be generally good although there were one or two things which could do with some attention. Our room was fine, overlooking the garden but I found it to be a little stuffy despite the time of year, very clean and comfortable. We ate in the restaurant each night and the quality of food was first class although the menu was a little repetitive which could have been an issue on a longer stay. The staff both at breakfast and in the restaurant were attentive, perhaps overly so on occasions. The hotel has a guest satisfaction survey which asks for the name of a staff member who had given particularly good service during our stay at the hotel. In my view there was one particular staff member who was over enthusiastic in this regard, to the extent that after our last meal in the restaurant he came running down the corridor waving his name badge in our faces.
The hotel does seem to have a number of functions and as our room was situated above the function room it was extremely noisy on the Saturday night until well past midnight. When checking out I was asked if everything was ok during our stay, I said yes apart from the noise the previous night but got no response, obviously a case of selective deafness.
Would I stay here again " yes " but would avoid week-ends or take along some ear plugs!

  • Stayed: November 2010, travelled as a couple
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2  Thank Triedgirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 November 2010

I stayed 2 nights on Thursday 11 and Friday 12 November, and had room 356. The hotel is a short way out of St Peter Port, with a taxi costing about £6 into town and to the airport £9.

It is located on several levels and it can be a bit confusing to remember which level you are on and how many floors to go up to the bedroom. The hotel has good sports facilities including an indoor pool 25 m long which is open from 06.30. I used it once.

The room was a fair size with a double bed made of two mattresses on one base. It was very comfortable to sleep in. The curtains were VERY thick which excluded all daylight. The bathroom was modern, and a shower over the bath. Washcloths were provided and the towels changed daily despite following the instructions for re-use.

Breakfast was on the gardens level in Cafe Renoir. Spacious with good selection of juices, fruit, and some cheeses. Hot dishes all available. I thought it one of the more extensive buffets I have seen.

In town we had excellent dinners at the long established Le Nautique and the more recent Pier 17. The food was better in the former but the welcome and service better in the latter. Think £50 per head including wines in each.

Many foreign enthusiastic workers from Eastern Europe

I paid £84 per night inc breakfast on a pre-paid basis. Good value for the quality of hotel

  • Stayed: November 2010, travelled as a couple
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2  Thank alanreynolds
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 November 2010

We have just returned from a 4 night stay and want everyone to know how good it was. The hotel was perfect, the rooms attractive, clean, quiet, and the breakfasts wonderful. We enjoyed the spa and swimming pool of an evening before going out. We came to go to the 'tennerfest' restaurants so didn't eat in in the evening. But the hotel is in a good location for getting into town, and on a bus route (which friends used).
The staff were all friendly and helpful.
Our son lives on the island but we enjoyed our stay so much we'd like to return!!

  • Stayed: November 2010, travelled with friends
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2  Thank Sheryl B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 October 2010

great hotel . nice large rooms had one overlooking the lake . very clean and modern . children loved the indoor pool . great breakfast lots of choice hot and cold . only problem was after handing in the keys in the morning , then when collecting them in the evening they had been lost. this happened twice.the reception staff were quite rude about it and said we had not handed them in

  • Stayed: October 2010, travelled with family
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Thank gasman47
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about St. Pierre Park Hotel, Spa & Golf Resort

Address: Rohais, St Peter Port GY1 1FD
Region: United Kingdom > Channel Islands > Guernsey > St Peter Port
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Luxury Hotel in St Peter Port
#6 Business Hotel in St Peter Port
#10 Romantic Hotel in St Peter Port
#11 Family Hotel in St Peter Port
Price Range: £82 - £181 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — St. Pierre Park Hotel, Spa & Golf Resort 4*
Number of rooms: 131
Official Description (provided by the hotel):
St Pierre Park Hotel, Spa and Golf Resort is dedicated to providing our guests with warm and genuine hospitality. Located in 35 acres of stunning grounds just 1 mile from St Peter Port, it is the one of the most well equipped hotels in Guernsey for business events and conferences. The hotel also offers a variety of dining options, top spa treatments and one of only three golf courses on the island. ... more   less 
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Also Known As:
Hotel St Pierre Park
Guernsey Hotel Park Pierre St
St. Pierre Park Hotel, Spa & Golf Resort Guernsey, UK

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