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“Wonderful stay”

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St. Pierre Park Hotel, Spa & Golf Resort
Ranked #8 of 19 Hotels in St Peter Port
Certificate of Excellence
England
Level Contributor
206 reviews
114 hotel reviews
common_n_hotel_reviews_1bd8 98 helpful votes
“Wonderful stay”
5 of 5 bubbles Reviewed 21 August 2012

Stayed here for 4 nights as I was performing as part of Guernsey Liberation Day celebrations. The hotel is larger than it looks from the outside, and is really quite swish and very comfortable indeed. My room was large with a lovely sized bathroom, a nice balcony and very comfy bed. Breakfast was delivered to my room on one of the days, and it was delicious and on time ! The hotel itself is very lovely, and the gym facilities are fantastic and its within easy walking distance to a local Waitrose - as food in the hotel is quite expensive ! Guernsey is beautiful, and I would definitely like to visit again.

  • Stayed May 2012, travelled on business
    • Value
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    • Cleanliness
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Helpful?
Thank LittleSweetpea
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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708 reviews from our community

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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (236)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Any
English first
Bedford, United Kingdom
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 bubbles Reviewed 20 August 2012

Had a hen party to be not welcomed and lost!! We were not welcomed by any function manager on arrival. This left guests waiting in the restaurant due to not knowing where to go. Also the reception wasn't manned when they arrived. This being my 70 year old grandmother and daughter. Once we arrived to the beauty reception. We were then told that 2 treatments couldn't be done due to being 20mins late. However, if we were welcomed and if staff new what was happening this wouldn't of happened!

We were not shown around leaving everyone lost! Many of my guests weren't offered a rope on arrival and shown where to go. Myself (the Bride) went to the reception again not manned ! I had to do the Job of the organiser. Total disaster!! When treatments were happening a friend of mine was told they were going through for their treatment in '2 mins' and that they would call her. They were left for half an hour!! When guests had finished with treatments and left to wonder. Getting lost due to not previously being shown around. They found the upstairs reception. They were then told that they couldn't leave their robes at reception And to find their way back downstairs to the beauty salon.

When the arrival of the food was given in the restaurant the waiters didn't know who ordered what sandwich. However, I spent time emailing yourselves back with this information to prevent this from happens. Both through email and in writing.

I believe that of your hotel was more organised this disaster wouldn't of happened!

In the meantime I have upset guests who paid for treatments that couldn't have them.


  • Stayed August 2012
    • Value
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    • Cleanliness
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Helpful?
4 Thank treaclesbaby
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Glasgow, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 14 August 2012

The St Pierre Park is one of the best hotels we've had the pleasure of staying in, the reception staff on arrival were extremely helpful, courteous and efficient always available to help providing all the information needed for an enjoyable stay. Our day started with an excellent buffet breakfast in the spacious dining room with a huge variety on offer suitable for all tastes and diets. The room was spacious, exceptionally clean with over sized comfortable beds and a large fully equipped bathroom with bath and overhead shower. The view from the balcony across the adjacent lake in the grounds was stunning particularly in the evenings as the sun set across the distant tree line. All the staff were extremely helpful and pleasant during our stay, they dealt with our enquiries and any requests with a smile and good humour. Room service was also provided on request and delivered very promptly. Overall an excellent stay and have recommended St Pierre Park to several friends and colleagues.

  • Stayed May 2012, travelled with family
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Helpful?
2 Thank Rod W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Carshalton, United Kingdom
Level Contributor
3 reviews
2 of 5 bubbles Reviewed 12 August 2012

For a 4 star hotel, we had a bar meal, which when served we received the wrong order, the food was cold and tasteless, and we waited some time for it to arrive. We would not there again or recommend the St. Pierre to anyone else.

Room Tip: Don't eat in the Bar.
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  • Stayed August 2012, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ericp658255
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 bubbles Reviewed 10 August 2012

Just back from this hotel after a stay on Guernsey. My family had three very beautiful and expensive suites. The food was excellent and the facilities superb. We had booked 5 nights for the price of 4. We arrived on the Sunday afternoon. Our flights were booked for the evening on the Thursday. The hotel insisted (due to their policies) that we check out at 11am on the Thursday as our flight was later that evening, even though we had paid for a 5 night deal. We were then told we had to vacate as they had booked our suites to someone else. We were then told we could stay in our suites if we paid an extra £50 per suite supplement (for rooms we had already paid for?). So the rooms had not been booked for someone else. It was a total mess. Our young children had to wait around until everything was sorted. The entire room service charge was taken from my credit card without me checking out and after my complaint it was credited back. The staff were rude and there was no flexibility or compromise. It totally spoiled our holiday. Check the deals and make sure everything is water-tight with this hotel. The rooms, food and facilities were excellent but oh dear - they seriously need some customer service training!

Room Tip: Garden Suites are wonderful, hot tub and big terrace. Also, room service menu very acceptable. If...
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  • Stayed August 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank franky8787
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
North East
Level Contributor
56 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
3 of 5 bubbles Reviewed 10 August 2012

We stayed here again in July, and have visited the hotel almost every year for the past 15 years, the staff are friendly and since the refub the rooms are clean and functional although it really is time they got rid of all that darK wood furniture in the bedrooms which has certainly been there since we first started to go. Also my pet hate in any hotel is 2 single beds pushed togather to make a double, and this is what we got, it was extremely uncomfortable. The breakfast is good with a wide selection and the facilities, pool, tennis courts and spa all are acceptable, I would say however this is a favourite place for local weddings and other events, the last twice we have stayed there has been an evening function and the noise is horendous, the hotel very kindly advise you by putting a letter under the room door, however the screeming, loud music, shouting and singing goes on into the early hours and has made out last 2 stays not as good as they could have been, it really may be time for a change for our next visit to the island.

Room Tip: Try and opt for a garden view room - these are more pleasant than a view of the carpark.
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  • Stayed July 2012, travelled as a couple
    • Value
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Helpful?
1 Thank ViviannePurvis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Coventry, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 5 August 2012

We stayed here for seven nights with family.Very clean rooms attended to daily.Helpful and pleasant staff.Nice food.Breakfast excellent wide choice and dining also good fresh food.Swimming pool very helpful for kids .Although was not given adjoining rooms because l had kids and had booked there for that reason.It was rather too warm at night air conditioning would be appreciated.Otherwise we had a pleasant stay.Would recommend it to anyone.

  • Stayed July 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Caroline M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about St. Pierre Park Hotel, Spa & Golf Resort

Property: St. Pierre Park Hotel, Spa & Golf Resort
Address: Rohais, St Peter Port GY1 1FD
Region: United Kingdom > Channel Islands > Guernsey > St Peter Port
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Luxury Hotel in St Peter Port
#6 Business Hotel in St Peter Port
#10 Romantic Hotel in St Peter Port
#11 Family Hotel in St Peter Port
Price Range (Based on Average Rates): ££
Hotel Class:4 star — St. Pierre Park Hotel, Spa & Golf Resort 4*
Number of rooms: 131
Official Description (provided by the hotel):
St Pierre Park Hotel, Spa and Golf Resort is dedicated to providing our guests with warm and genuine hospitality. Located in 35 acres of stunning grounds just 1 mile from St Peter Port, it is the one of the most well equipped hotels in Guernsey for business events and conferences. The hotel also offers a variety of dining options, top spa treatments and one of only three golf courses on the island. ... more   less 
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Also Known As:
Hotel St Pierre Park
Guernsey Hotel Park Pierre St
St. Pierre Park Hotel, Spa & Golf Resort Guernsey, UK

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