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“Great hotel, great food and comfortable beds!”

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Best Western Moores Central Hotel
Ranked #8 of 19 Hotels in St Peter Port
Certificate of Excellence
Reviewed 13 August 2014

I stayed for 3 nights whilst working on the island. Great central location, easy access to St Peter Port and great food.
My room was up in the third floor and despite it having a 1970's air conditioning unit installed, it was very warm!
Room very comfortable, large bathroom with a good sized bath and over shower. Free wifi that's fast and reliable is a bonus.
Reception staff where go very friendly, welcoming and professional but to be honest, I found the Restraunt staff a little brisk and impolite. I was dining alone (oh the joys of work!) and did feel a little uncountable. Having said that - all food was great.
Will return later in the year.

Room Tip: Try for a room off the ground floor - 3rd floor seemed ok but very warm in summer.
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  • Stayed: August 2014, travelled on business
    • Location
    • Sleep Quality
    • Service
Thank SimplySafety31
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Aufwiedersehen93, Owner at Best Western Moores Central Hotel, responded to this reviewResponded 15 August 2014

Dear SimplySafety31

Thank you for taking the time to post a review following your stay. We are very pleased to see you enjoyed the meals you took with us, and will pass your compliments on to the Reception team for their hospitality. I am very glad to see you will be returning later in the year and we look forward to welcoming you back to Moores.

Kind regards

Karel Harris
Managing Director

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298 - 304 of 549 reviews

Reviewed 13 August 2014

Perfect location in downtown St Peter Port. Very good hotel, although they could use an improvement in their breakfast buffet (there is more to breakfast than toast or Kellog's). On the other hand, you're OK if you don't mind the British full cooked breakfast and you consider counting calories as a competitive sport where the highest value wins.

The location is excellent, on the main shopping street, within easy access to the buses (nobody in their right mind would rent a car in Guernsey), and easy access to the sights in St Peter Port. The staff were friendly and polite. You are in the center of things, which means it can be noisy on the weekends, but you can't have it all ways.

The rooms are very nice, clean, and well equipped.

The bar isn't bad either, although there's plenty of competition within staggering distance.

Overall, I would highly recommend the Moores.

Room Tip: Rooms at the "back" are quieter on the weekends.
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  • Stayed: July 2014, travelled with family
    • Value
    • Location
    • Service
Thank IanKiltman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Aufwiedersehen93, Owner at Best Western Moores Central Hotel, responded to this reviewResponded 15 August 2014

Dear IanKiltman

Thank you for taking the time to post a review. I am delighted to see that you enjoyed your stay with us, particularly the great location. I will keep an eye on our breakfast buffet to make sure we have plenty of healthy options to offset our wonderful "Full English" offering.

We hope we will have the pleasure of welcoming you back to Moores in the future.

Kind regards
Karel Harris
Managing Director

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Reviewed 10 August 2014 via mobile

Lovely, friendly hotel. The terrace at the hotel was a great place to relax and unwind. Centrally located in the heart of everything and opposite the Condor Ferry terminal, so no need to bring your car! My only feedback is that we ordered newspapers and expected them to delivered or left outside our door and we had to collect it from reception. Other than that a fabulous weekend stay.

  • Stayed: August 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank Jo P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Aufwiedersehen93, General Manager at Best Western Moores Central Hotel, responded to this reviewResponded 15 August 2014

Dear Jo P

Thank you for your recent review following your recent stay with us and for all of its kind comments therein, they are much appreciated by us all. I am particularly glad that you were able to relax and enjoy your break being so far away from home and that you found the staff so friendly.

I hope we shall have the pleasure and privilege of welcoming you back to Moores on your next visit to Guernsey and in the meantime would thank you for your valued custom to date and assure you of my best attention at all times.

For Moores Hotel
Yours sincerely

Stephen Purtill
General Manager

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Reviewed 9 August 2014

We spent four nights here recently and thoroughly enjoyed the hotel and break. The staff were all super friendly, helpful and professional. Rooms very comfortable, bright and clean although perhaps needing a little updating, such as the TV - however we didnt come to Guernsey to watch TV ! only drawback is that it is right in the thick of the town centre and our room was over the front. This meant it was quite loud until midnight and then also at dawn due to the street cleaning etc although this should be expected somewhat due to the placement and not the hotel's fault. We went for B&B and ended up choosing the main restaurant for dinner also as the food is seriously good - some of the best we found in the whole town - and we ate a lot!! would heartily recommend and would love to come back in the future.

Stayed: July 2014, travelled as a couple
1  Thank TerryTowers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Aufwiedersehen93, General Manager at Best Western Moores Central Hotel, responded to this reviewResponded 11 August 2014

Dear Cath T

Thank you for taking the time and trouble to write a review following your recent stay with us and for all of its kind comments therein they are much appreciated, in particular those regarding the friendliness of the staff and the standard of food you enjoyed.

I hope we shall have the pleasure and privilege of welcoming you back to Moores on your next trip to Guernsey and in the meantime, I would thank you for your valued custom to date and assure you of my best attention at all times.

For Moores Hotel
Yours sincerely

Stephen Purtill

--------------------------------------------------

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Reviewed 8 August 2014

Stayed here for 5 nights recently and it spoilt us for the next hotel in Jersey. Hotel is a comfortable size and is very conveniently sited for the centre of St Peter Port and all it's facilities. The staff were excellent, nothing was too much trouble, I think their training must have been very customer oriented. They were friendly and efficient.
The food was exceptional and the dining room pleasant.
We visited after a long hot spell, so the building was very warm and would have benefited from air conditioning, but fans were provided without us having to ask. The free WiFi was not available in our room, so I used it in the very pleasant lounge. In addition the hotel is built on a very steep hill so the view from our room was of a wall, but this was brightened by a few potted plants.
I would recommend this hotel for its central location and for the excellent food and staff.

Stayed: July 2014, travelled as a couple
Thank 28george1941
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Aufwiedersehen93, General Manager at Best Western Moores Central Hotel, responded to this reviewResponded 11 August 2014

Dear 28george1941

Thank you for taking the time and trouble to write your very complimentary review and for all of its kind comments therein, which speak for themselves, they are much appreciated by us all. It is particularly heartening to read of your comments regarding the hospitality of the staff, all of whom have undergone Best Western Customer Service training in the last few months.

I hope we shall have the pleasure and privilege of welcoming you back to Moores again on your next to visit to Guernsey and in the meantime, I would thank you for your valued custom to date and assure you of my best attention at all times.

For Moores Hotel
Yours sincerely

Stephen Purtill
General Manager

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Reviewed 5 August 2014 via mobile

Where do I start? A charming historic building, friendly staff, smart but very relaxed atmosphere, a good mix of clientele, spotlessly clean, a bar and restaurants to rival some 5* establishments....
The location is fantastic, one street behind the harbour front and in contrast to most places in St Peter Port NOT up a big long hill.
As other reviewers have pointed out, the rooms at the front do pick up the sound from the street at night but in my experience it was just voices and the sound of people having fun, and it was all quiet by midnight. There was no loud music and very little vehicle noise. In my opinion a small price to pay for the view over the harbour and the convenience of the location.

Stayed: August 2014, travelled solo
1  Thank Andrew T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Aufwiedersehen93, Owner at Best Western Moores Central Hotel, responded to this reviewResponded 6 August 2014

Dear Andrew T

Thank you for taking the time to post such a lovely review. We will be sure to pass on your kind remarks to our staff, and hope to be able to welcome you back to "Moores" in the near future.

Yours sincerely
Karel Harris
Managing Director

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Reviewed 28 July 2014

Really good service from the staff, breakfast is good. The library bar does a very good carvery.

Its a great location in the high street.

The rooms are very dated and basic and the hotel could do with a swimming pool.

Overall if on business or short trip worth the stay but if you're looking to spend time in the room, I don't think this is the right hotel for you.

  • Stayed: July 2014, travelled on business
    • Location
    • Cleanliness
    • Service
1  Thank Lee T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Aufwiedersehen93, Owner at Best Western Moores Central Hotel, responded to this reviewResponded 29 July 2014

Dear Lee T

Thank you for taking the time to post a review. I am delighted to see that our staff looked after you well, and you enjoyed your breakfasts with us. As "Moores" is a listed building, our rooms do vary a great deal in size and location and we have a rolling programme of refurbishment in place updating our bedrooms and bathrooms.
As you mention in your review, our location is great but it would make installing a pool difficult. However, our two sister hotels have indoor pools and our guests are welcome to use those free of charge.

We hope you will consider staying with us on a future occasion.

Yours sincerely

Karel Harris
Managing Director

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Best Western Moores Central Hotel

Address: Le Pollet, St Peter Port GY1 1WH
Region: United Kingdom > Channel Islands > Guernsey > St Peter Port
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites
Hotel Style:
#5 Romantic Hotel in St Peter Port
#8 Business Hotel in St Peter Port
Price Range: £96 - £157 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Best Western Moores Central Hotel 3*
Number of rooms: 49
Official Description (provided by the hotel):
Historic Stone Mansion, former residence of Lord de Saumarez, located in central part of town near the harbor & 5 mi to airport. The Best Western Moores Central Hotel enjoys an enviable position in the heart of picturesque St. Peter Port, Guernsey's capital, close to the colorful seafront as well as the financial and business centers. You will find the bedrooms, including three suites, all well-appointed. ... more   less 
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Also Known As:
Best Western St Peter Port
St Peter Port Best Western
Best Western Moores Central Hotel Guernsey, UK

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