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“Wonderful hotel - staff super, food delicious, rooms very comfortable”

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The Duke of Richmond Hotel
Ranked #3 of 19 Hotels in St Peter Port
Certificate of Excellence
Exeter
1 review
“Wonderful hotel - staff super, food delicious, rooms very comfortable”
Reviewed 12 October 2008

We have just returned home after 4 wonderful days at the Duke of Richmond Hotel. From the minute the taxi picked us up at the airport (hotel arranged this for us) to the time we left it was brilliant. Reception, waiting, cleaners staff - everyone at the hotel were friendly, efficient and nothing was too much trouble. We loved it and would love to go back. Thanks for a great break! PS We went with another couple and they totally agree with us. Bob and Pam Hunt

  • Liked — Friendliness
  • Disliked — There was nothing I didnt like
  • Stayed October 2008, travelled as a couple
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
Thank KatieExeter
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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832 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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Hertfordshire
1 review
Reviewed 27 September 2008

My family and I have just returned from a wonderful few days at the Duke of Richmond Hotel. We had fond memories of our stay there in 2003, so decided to choose this hotel once again for this trip. We wanted to time our trip to coincide with the dates of the Victor Hugo Music Festival that was taking place on the island. I rang the hotel to make a booking and a very polite and helpful gentleman offered to organise the whole package including flights and transfers for us and which we readily accepted as it saved us a great deal of time looking around and the price quoted was quite reasonable. Within a couple of days the confirmation letter was in our hands!

When we arrived at the hotel we were very pleasantly surprised with the changes we found since our last visit. The entrance hall has been completely renovated – very bright and stylish. More than that they have also added a cosy lounge area where we enjoyed a cream tea. Our superior room also newly refurbished had magnificent views over St Peter Port. Our son, who takes his laptop wherever he goes was very happy to discover that Wi-Fi was available in our room.

Unfortunately my husband was feeling not very well on the evening of our arrival and the porter very kindly served his meal in our room with great efficiency. The breakfast service in the main dining room too was excellent, with plenty of choice to suit all and again our small requests were never forgotten by the friendly and attentive staff.

Once again we had a fantastic time in Guernsey and will be definitely coming back to the Duke next year!

  • Liked — excellent service
  • Disliked — had to leave too soon !
  • Stayed September 2008, travelled with family
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
Thank jenmorr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
nottingham
Level Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 19 August 2008

Aug 3rd to 6th 2008

Stayed in The Duke of Richmond Hotel St peter port, Guernsey.
Excellent hotel and my room 300 had refited bathroom
and amazing views and at end of corridor.
Also we had room 502 that was rather poor! old bathroom.
Staff friendy and helpful and in a good location.
Little walk into town and can be up hill. shop across the road.
you can ask for a room when booking.
Lovely Bar and Terrace and a very carm feel to the hotel.
however they do let people have the larger down stairs
room for wedding receptions etc , so can be busy!
overall worth a stay. Also been before to this hotel.

  • Stayed August 2008, travelled with family
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
Thank sarnia12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New Zealand
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 16 August 2008

I recently had the pleasure in staying at the Duke of Richmond Hotel during my trip to Guernsey. As this was my first trip to the Channel Islands i was dubious in choosing a hotel to stay at given my previous experiences at hotels in London and Paris. The Duke of Richmond hotel however, exceeded all of my personal expectations of what a hotel should be and was of a very high standard for a 3-star hotel.

I arrived at the hotel later in the evening and received a very informative and friendly welcome from the receptionists on duty. I was impressed as i was offered baggage service and given complete details of the hotel facilities and where to find everything. This was a nice change to other hotels i had previously stayed at on my travels.

My room i was particularly impressed with as i had booked a Superior Sea View Room which i had been told had recently been refurbished. The decor was lovely and relaxing, with the bed being extremely comfortable. I also found the room to be very spacious which was great. The views of St Peter Port, the hotel sun terrace, and swimming pool, from my room were fantastic. I aso found the level of cleanliness mainted by housekeeping to be of a very high level which i greatly appreciated.

The service I received whilst dining in the restaurant during my stay was excellent. Breakfast i particularly enjoyed as the food was great with a good variety made available. The restaurant staff were all very friendly and attentive each time i dined in the restaurant.

Overall, i would definitely recommend this hotel to those wishing to stay in Guernsey. The hotel is ideally located to St Peter Port and local tourist amenities (approximately a 10 minute stroll to town through the Candie Gardens). I would definitely return!

  • Liked — Everything!
  • Disliked — The slight walk up-hill to return to the hotel :)
  • Stayed August 2008, travelled solo
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
2 Thank KiwiTraveller53
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Winchester, United Kingdom
Level Contributor
56 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
Reviewed 15 August 2008

Found the staff very friendly and helpful, from the initial booking, check-in/out and in the restaurant. Restaurant really good, nice buffet plus freshly cooked fry up for breakfast, and the evening meal well prepared also. Good cooking and decent portions as well. Wine list not over priced. So we had a very pleasant stay.

Only downsides were the room (mid-range) was a bit overdue for redecorating - not scruffy, but a little faded - and overlooking the park it was a bit noisy in the evening.

But overall very satisfied with a good 3+ star stay for a reasonable 3 star price.

  • Stayed August 2008, travelled as a couple
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ldrvwr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
portsmouth
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 12 August 2008

We have just returned from a 5 day trip staying in this hotel. We were a party of 6.

The hotel was excellent, ideally placed for the town of St Peter Port, although at the top of a steep hill. This would be a problem for disabled people. However, taxi fares were only £5.00 from the town to the hotel.

The standard rooms were clean and of a good size. My bathroom could have been a bit more modern.

The staff were friendly and efficient. Minor problems were dealt with quickly and the minimum of fuss.

There was a luggage room available. Once checked out cases etc could be left perfectly safely until you actualy left the hotel.

The restaurant was excellent. A 4 course dinner was great value at £19.95 per person. Breakfast was also very good. The restaurant staff were super.

We would have no hesitation in returning to this hotel in the future.

  • Liked — value for money
  • Stayed August 2008, travelled with friends
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank holidaytaker99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Southampton
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 3 August 2008

We spent a great weekend in April 2008 at the Duke of Richmond. There were 12 in our party, we had a very successful, fun holiday. It would not have been the same if the hotel had not been so attentive and helpful.

The food was delicious, we had breakfast and evening meals.
The staff were extremely helpful, especially the restaurant manageress. Nothing was too much trouble.
Our room was newly furnished and spacious, modern and comfortable.

We would not hesitate in recommending the hotel for all ages.
The hotel mini bus is a good idea, the manager helped transport the ladies in our party down to the centre of St Peter Port one evening. A very kind gesture.

We hope to revisit the Duke of Richmond in the near future.
We thoroughly recommend it to prospective holidaymakers.
A big thank you to the Manager and all his staff.

  • Stayed April 2008
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Burebank08
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Duke of Richmond Hotel

Property: The Duke of Richmond Hotel
Address: Duke of Richmond Hotel L'Hyvreuse, St Peter Port GY1 1UY
Phone Number:
Region: United Kingdom > Channel Islands > Guernsey > St Peter Port
Amenities:
Bar / Lounge Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool
Hotel Style:
#2 Business Hotel in St Peter Port
#2 Luxury Hotel in St Peter Port
#3 Romantic Hotel in St Peter Port
#3 Family Hotel in St Peter Port
Price Range (Based on Average Rates): ££
Hotel Class:4 star — The Duke of Richmond Hotel 4*
Number of rooms: 73
Official Description (provided by the hotel):
The Duke of Richmond Hotel is perfectly located in the capital town of St. Peter Port Guernsey overlooking a quiet park, St. Peter Port marinas, the neighbouring Channel Islands and nearby finance and shopping areas.This comfortable purpose built modern four star hotel has an international reputation for high standards of guest comfort, service and cuisine. This quiet town hotel is the ideal base for both the business guest and Guernsey holiday visitor alike. ... more   less 
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Also Known As:
Duke Of Richmond Hotel
Hotel Duke Of Richmond
The Duke Of Richmond Hotel Guernsey, UK

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