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“My home from home during the Town Carnival”

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The Old Government House Hotel & Spa
Ranked #2 of 19 Hotels in St Peter Port
Certificate of Excellence
Reviewed 29 July 2013

I have just returned from a one week visit of Guernsey and the OGH. I quite enjoyed the "welcome back" and the smiles from the team.
As before I had a great time, everyone was very attentive and helpful from the first day until departure. Thank you to all the ladies at the reception.
Meeting and talking to Harry Seepaul, Director Guest Services again was great.
I liked my room very much it was always in good order, most of the time it was serviced during breakfast. The room was opposite the small office of "Housekeeping". I liked to talk to the ladies and the Head Housekeeper every time I went out or returned, best neighbours I ever had.
The events with "ClassyCool" was amazing so were the food and drinks offered. Also thank you for supporting the Town Carnival it was well worth it.

Breakfast was very good every day a different choice of "hot selections". I had lunch and dinner at the Brasserie. My favourite is the "crispy roast baby chicken" and for lunch the "House sandwiches".
Room Service was very fast and the tray with the food looked nice.

I am looking forward to returning to the OGH.

Room Tip: I would opt for a King Room again a lot more space.
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  • Stayed: July 2013, travelled with friends
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Thank ausbiz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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664 - 670 of 1,101 reviews

Reviewed 23 July 2013

Thoroughly enjoyed our five night stay at the OGH Hotel. 5 star hotel at 4 star price! Room was, although not large, perfectly adequate and very comfortable, as was the bathroom. Public rooms were spacious and well appointed. The pool was heated to 29 degrees even in July! and was as comfortable as the loungers. Nice touches were sunscreen available at the poolside and weather forecast left in the room during turndown service. But one of the outstanding assets of this hotel was its staff. All were courteous and helpful, and superb at making you feel welcome, and "at home". The food is also worthy of praise, breakfast - excellent, dinner - superb and if you get the chance try their picnic (which for us was part of a "discovery" package that included 2 days of car hire and a dinner in the Brasserie), generous almost to an excess. The food was great and china plates, salt and pepper pot, and eight pieces of cutlery each made it very special (if heavy!).

  • Stayed: July 2013, travelled as a couple
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Thank Peter W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 July 2013

This is a great hotel. Even before we arrived staff had asked us our preferences and ensured small details like having decaf tea/ hair items in my room were sorted. When we arrived the staff were fantastic - no detail was overlooked.This is a perfect hotel to treat a loved one in as the staff are brilliant and location is fab. Definitely worth upgrading to a sea view room though as room is larger than the standard one and has a better bathroom.Lovely pool area and olive grove for dining outside. Food was fantastic. Took my mum this time - Looking forward to returning with the boyfriend soon!

Room Tip: Upgrade to a sea view - it's worth the little bit extra
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  • Stayed: July 2013, travelled with family
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1  Thank julia811
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 July 2013

Fantastic hotel. Great service provided by friendly, welcoming staff in a classy but laid-back environment. We were really disappointed to leave but work & mundanity called, I'm afraid. We will definitely return, hopefully sooner rather than later.

Full marks to the whole team. They couldn't have done better. We loved the place!

Room Tip: A balcony with a sea view isn't cheap but, as my better half always says, you get what you pay f...
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  • Stayed: July 2013, travelled as a couple
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Thank JimFiremac
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 July 2013

We have just spent 4 nights in the lap of luxury. Yes, we were born before 1960 and loved the period ambience. Staff were excellent and nothing was too much trouble from the Front Desk up to and including Below Stairs. The room was spacious and well maintained and the provision on our arrival of Champagne to help us celebrate was a bonus. We made full use of the outdoor swimming pool but the gym area was avoided due to our age!! We can thoroughly recommend the hotel if you wish to pamper yourselves.

  • Stayed: July 2013, travelled as a couple
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Thank Duncan F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 July 2013

Having experienced the fantastic Oyster Box, we decided to book the OGH as it is in the Red Carnation group too. There are some excellent features to the OGH but enough small criticisms to leave us slightly disappointed.
Positives
The location a couple of minutes in a quite area above the hill from town is excellent.
The service staff in all areas were very good (arguably slightly too attentive at times)
The Curry Room dining experience is simply first class...not to be missed!
Negatives
Our room (316) was fairly small and cramped for a 5 star establishment. The view was of an adjacent street and a tiny corner of the garden.
The bathroom was certainly not 5 star. A simple bath with an over bath shower that required a plastic non-slip mat really didnt look great and was not what we had expected.
I don't appreciate paying service charge on restaurant meals taken in the hotel when a staying guest.
The drinks in the new Crown club are expensive (£12 for a Mojito compared to £7.50 in the lounge area).
We had a lovely stay but overall didn't think this was a true 5 star experience although the room price most certainly was!

Room Tip: As for the room square footage and bathroom facilities before booking.
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  • Stayed: July 2013, travelled as a couple
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1  Thank david1960uk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 July 2013 via mobile

I spent two nights with my sisters in this beautiful hotel for a relaxing getaway! The afternoon tea we had in the garden area was one of the highlights of our trip. Delicious scones and nothing beats drinking champagne in the sunshine!
The gym area is very well equipped for a hotel gym, with a steam room and sauna available as well.
The new Crown Club is sophisticated and modern and the perfect location to relax with a cocktail.
The rooms are beautifully decorated with a lovely personal feel. I loved the l'occitane products!

  • Stayed: July 2013
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1  Thank Thestarsarah87
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Old Government House Hotel & Spa

Address: Ann's Place, St Peter Port, St Peter Port GY1 2NU
Phone Number:
Region: United Kingdom > Channel Islands > Guernsey > St Peter Port
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Luxury Hotel in St Peter Port
#1 Family Hotel in St Peter Port
#2 Romantic Hotel in St Peter Port
#4 Business Hotel in St Peter Port
Price Range: £159 - £263 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Old Government House Hotel & Spa 5*
Number of rooms: 62
Official Description (provided by the hotel):
Set in the heart of Guernsey's capital, St Peter Port, commanding amazing views across the harbour and neighbouring islands. Sea facing rooms with balcony, gourmet dining, luxurious spa and heated outdoor pool make this hotel a destination in itself on this charming island escape. Celebrating 150 years of hospitality in 2008, the hotel offers unrivaled levels of service and a full range of leisure and corporate facilities to the discerning traveller. ... more   less 
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Also Known As:
Old Government Hotel
Hotel Old Government
The Old Government House Hotel & Spa Guernsey, UK

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