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The Old Government House Hotel & Spa
Ranked #2 of 19 Hotels in St Peter Port
Certificate of Excellence
St Helier, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Special”
Reviewed 9 June 2014

Just spent the weekend at this hotel as part of a break which included taking part in the round the island walk.It was just the place to relax after walking for eleven hours .The staff were really attentive and the food in the Indian Restaurant was absolute quality.
The room was very comfortable with loads of towels and nice thick robes,filter coffee various teas and hot chocolate.We had a sea view overlooking the outside pool which was heated to just the right temperature which was just the place for my wife to unwind with a glass of champagne.
We had a really good time and will definitely visit again.

  • Stayed June 2014, travelled as a couple
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Helpful?
Thank Caroline H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AChantrell, General Manager at The Old Government House Hotel & Spa, responded to this review, 18 June 2014
Dear Caroline H, thank your for kind comments, which I will share with the team. Congratulations on completing the charity walk and I'm pleased your wife enjoyed the well-deserved glass of Champagne by our pool.

We look forward to welcoming you back to the hotel soon.

Kind regards
Andrew Chantrell, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,028 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (304)
Date | Rating
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English first
Nantwich, United Kingdom
Level Contributor
31 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 8 June 2014

From the moment we arrived at this establishment we felt special. My husband and our 7 year old daughter spent a week here in August last year. For a five star hotel one expects the best, but the staff here went that little bit further to be helpful and kind. One of the Red Carnation hotels, dotted around the world, it was not a chain hotel but very individual. It had the atmosphere of a country residence retreat, we were surrounded by antiques and little touches that made one feel very comfortable. Our family room was large, with a lovely bathroom, small touches such as the fruit on arrival, gifts and toiletries were thoughtful. The grounds were pretty and overlooked the sea, the pool was nicely placed and relaxing and well attended by staff to pamper to your every whim. The dining room was quaint and elegant, and the service the same - nothing was too much trouble. The food was tasty and didn't over-face you. The staff spoilt my daughter, with large jars of sweets on the sideboard to help yourself to. We walked into the centre of St Peter Port, which was small and very pleasant. My daughter needed a non emergency appointment with a GP, she was seen in 30 mins by a Doctor on the top floor of Boots, it cost £50 but my daughter was looked after well. A point to remember that although the Channel Islands are in the UK they are not in the NHS, so its worth checking your holiday insurance if you are covered, we were with Natwest and weren't!! So please check before you go.
We plan to return here for absolute comfort and relaxation!

Room Tip: Front rooms are lovely
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  • Stayed August 2013, travelled with family
    • Value
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Helpful?
Thank Rosemary B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AChantrell, General Manager at The Old Government House Hotel & Spa, responded to this review, 18 June 2014
Dear Rosemary B,

Thank you for your kind review - praise indeed! We are delighted that your family enjoyed their stay. We pride ourselves on being a family friendly hotel, and we hope to see you again soon!

Kind regards
Andrew Chantrell
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
hampshire
Level Contributor
24 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 3 June 2014

Beautiful hotel with stunning views. As in other reviews the service is wonderful.The food was excellent and the range of decent quality wines available by the glass much appreciated. We wish we had more time and could have tried the wine tasting offer, next time a must!

  • Stayed June 2014, travelled as a couple
    • Value
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    • Rooms
    • Cleanliness
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Helpful?
1 Thank colcar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AChantrell, General Manager at The Old Government House Hotel & Spa, responded to this review, 18 June 2014
Dear colcar,

Thank you for your kind review. We are glad that you enjoyed your stay, and that you particularly enjoyed the wines on offer. We look forward to welcoming you back to the hotel (and the wine tasting room!) in the near future.

Kind regards
Andrew Chantrell
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cardiff, United Kingdom
Level Contributor
43 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 31 May 2014

This is quite frankly one of the best hotels we have stayed in, notable for the excellence of the service. tasteful decor and outstanding food. We thoroughly enjoyed our stay and would recommend it to anybody. We will certainly return there if we get the opportunity

Room Tip: Try to ensure you have a view of the port
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  • Stayed May 2014, travelled on business
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Helpful?
1 Thank McGreevy03
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
22 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed 27 May 2014 via mobile

We flew over to Guernsey for lunch on Saturday and hired a private room. The hotel couldn't have been more accommodating even though they were hosting a large wedding that day. It is a magnificent place, very close to the centre of St Peter Port. The food was excellent, but the staff and service we received really shone through. They must have excellent management and must also invest in their staff as it definitely shows. Thank you to everybody for making our day so special.

Stayed May 2014, travelled with family
Helpful?
Thank Tim G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Uppingham, United Kingdom
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 24 May 2014

We stayed for two nights and had a thoroughly wonderful stay. The service was impeccable and the food was excellent. As a vegetarian I was very well looked after and nothing was too much trouble. The staff booked us a trip to Sake which was a lovely a lovely day out. They even provided me with some carrots to feed the horses. I can not praise this hotel enough. I felt relaxed from the moment we arrived and can not wait to come back again. Thank you to all the staff for looking after us so well.

Room Tip: You get what you pay for. We stayed in a sea view room which was lovely.
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  • Stayed May 2014, travelled as a couple
    • Value
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    • Rooms
    • Cleanliness
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Helpful?
1 Thank Graeme O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marlow, England
Level Contributor
114 reviews
104 hotel reviews
common_n_hotel_reviews_1bd8 101 helpful votes
Reviewed 24 May 2014

After having stayed several times at the group's sister hotel, The Chesterfield in London, I had high hopes for the OGH - I was not disappointed. Very high service levels including a tour of the hotel on arrival and staff greeting me by name throughout my 3 night stay - all nice touches. Beautiful location above St Peter Port with extremely well kept gardens overlooking a very warm outdoor pool. Brasserie dining was a pleasure, I would agree with earlier TA comments about how good the Eggs Benedict breakfast dish is. My one criticism is in the guest bedrooms - I am all for antique furnishings, but in my room (105) some of the pieces were looking a little worn out - knocked white paint marks on the desk and the bed mirrors is dire need of re-silvering - hence 4 rather than 5 stars. A shame as the rest of the hotel was exceptionally well maintained and presented.

  • Stayed May 2014, travelled solo
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    • Cleanliness
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Helpful?
1 Thank David777
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Old Government House Hotel & Spa

Property: The Old Government House Hotel & Spa
Address: Ann's Place, St Peter Port, St Peter Port GY1 2NU
Phone Number:
Region: United Kingdom > Channel Islands > Guernsey > St Peter Port
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotel in St Peter Port
#1 Luxury Hotel in St Peter Port
#2 Romantic Hotel in St Peter Port
#4 Business Hotel in St Peter Port
Price Range (Based on Average Rates): £££
Hotel Class:5 star — The Old Government House Hotel & Spa 5*
Number of rooms: 62
Official Description (provided by the hotel):
Set in the heart of Guernsey's capital, St Peter Port, commanding amazing views across the harbour and neighbouring islands. Sea facing rooms with balcony, gourmet dining, luxurious spa and heated outdoor pool make this hotel a destination in itself on this charming island escape. Celebrating 150 years of hospitality in 2008, the hotel offers unrivaled levels of service and a full range of leisure and corporate facilities to the discerning traveller. ... more   less 
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Also Known As:
Old Government Hotel
Hotel Old Government
The Old Government House Hotel & Spa Guernsey, UK

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