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“Favourite Gets a Facelift”

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The Old Government House Hotel & Spa
Ranked #2 of 19 Hotels in St Peter Port
Certificate of Excellence
Nottingham
1 review
“Favourite Gets a Facelift”
Reviewed 5 February 2009

I have been going regularly to Guernsey for several years and love the OGH. The staff have always been brilliant and the food fabulous but sadly parts of the hotel were getting a bit tired. However I've just returned from another visit and found they've completed the refurbishment of the main rooms which are now fantastic and the newly refurbished room I stayed in was fabulous. I don't believe anyone could be disappointed - it's up there with the best anywhere.

  • Liked — The staff
  • Disliked — Nothing
  • Stayed February 2009, travelled on business
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
Thank DMCNottingham
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,064 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (316)
Date | Rating
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English first
lymington
2 reviews
Reviewed 1 February 2009

A magnificent establishment withour parallel. All of the teams are excellent. In particular Mr Harry Seepaul, Director ,Guest Services is the pinnacle of professionalism and hospitality. Head Chef, Jeromme is magnificent. It is one of the few establishments that I would strongly recommend to others. Susan Murphy the Front of House & Revenue Manager is a fine example of how things should be done. This is a seriously good hotel where all guests are special.

  • Liked — fantastic furnishings decor and bathrooms
  • Disliked — none
  • Stayed January 2009, travelled as a couple
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
Thank kangarooLymington
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
POMPEY
1 review
Reviewed 22 January 2009

We came for the weekend and stayed at the amazing Old Government House. We were treated like royalty, nothing was too much. We would like to thank all the staff especially Penelope and Harry as they went above and beyond their call of duty to ensure our stay was the best, nothing was too much effort. Thank you very much for looking after us. We have friends now going in April and July on our recommendation. Certainly more will follow and we will definately be back soon for more pampering. Once again thank you guys we miss your smiles and kindness. with fondest wishes Graham and Alexia Escolar-Cole. xx

Stayed January 2009
Helpful?
Thank LEXYLOO05
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Oxford
Level 1 Contributor
3 reviews
Reviewed 23 December 2008

We enjoyed a long weekend in Guernsey at the end of November and, because of friends' recommendations, we stayed at the Old Government House. We wanted to go walking, enjoy some good food, and chill out in the Spa.

We thought the shopping was very ordinary and parts of the island were over-crowded, but the southern cliff top walks were well-signposted, had wonderful scenic views, and just a sufficient challenge for modest walkers like us. Just as we were tiring, we found a beach side cafe/ restaurant, called L'Escalier at Le Couffre. We were surprised the cafe was full, with a great buzz and a roaring log fire. The helpful staff made us feel welcome, the food was fast, fresh and nourishing - and the bill was great value.

We stayed 3 nights at the OGH and enjoyed the comfortable room, the very friendly staff (who were super efficient), and the food. Simon, the General Manager, was a really great host who always seemed to be walking around the hotel chatting to the customers - he had lots of interesting stories to tell us. The best bit was the spa on sunday afternoon - we had the seaweed wrap and massage! The hotel combines an old fashion charm, with very good service and we would certainly recommend it to friends.

David and Julie Bowie

Stayed November 2008
Helpful?
Thank Oxfordwalkers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
london, england
1 review
Reviewed 7 September 2008

We stayed for 4 nights. Nice enough hotel although the deco needs updating. Also there are some issues in the room that needs looking into. We keep hearing this banging sound coming from the closet and with this, the lights will start flickering. We were wondering at first if the place will blow up. Anyway, in terms of food, you can't complain coz they offer good selection at breakfast. Staff are very nice and very polite. The atmosphere of the home though lean towards old generation. The best thing about the place was the accessibility to the main town, to interesting places and activities to do at Guernsey.

  • Liked — the food
  • Disliked — the weird sound from the closet
  • Stayed September 2008, travelled as a couple
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
Thank sayursay
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 1 September 2008

We stayed for one night and I wished we could have stayed longer.

It was one of the best and most comfortable hotels I had ever stayed in and I usually stay in a lot of hotels with my job

We were on arrival greeted with a wonderful smile and welcome for the French Receptionist
The smell of lilies as you walk around the hotel was wonderful, everything was so colonial, so clean, so finished off.

I couldn't get over the way all the staff SMILED and ask how you were.

The food was excellent and the Sommelier certainly knew his trade, we had a wonderful rose wine recommended, which we will source again.
The views from the gardens and pool area over St Peters Port is lovely.
We had a look at the Spa and what a way to relax.
The service throughout our stay was excellent and we loved the way in the evening we came back to our lovely room to find the bed had been turned back the curtains pulled and the lamps put on, Oh and the complementary L'Occitane in the bathroom was a lovely luxury.
We are looking to book again for our next visit in October but will be staying a little longer than a nigh and hopefully be visiting their luxury spa.

  • Liked — The Whole Hotel it was exceptional
  • Disliked — ! Nothing at all to say it was one of the best hotels I have stayed in
  • Stayed August 2008, travelled as a couple
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
1 Thank Issie14
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Leicester
Level 5 Contributor
90 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 81 helpful votes
Reviewed 19 August 2008

My goodness me-if ever an hotel deserves it's 4 stars then this is the one. In fact 5 stars would not go amiss. My wife and myself stayed here from August 13th to the 17th. and from the moment we arrived were made to feel important visitors. The staff here are second to none. From reception, through to waiters, from customer relations to maids ,you will NEVER EVER come across a more friendly, corteous and obliging team. The manager deserves full congratulations for his recruitment skills.
The hotel itself is spotlessly clean and full of the most beautiful furniture and fine works of art. The dining rooms boast and provide the most splendid menues. The gardens and swimming pool area are, needless to say, immaculate. The choice of bedrooms are varied and all are exceptionally clean and well maintained. Whilst you are at dinner, your bed is turned down, side lamps lit and any towels etc. changed. This on top of the usual morning visit. With regards to bedrooms if possible opt for one with a harbour view and balcony. These rooms are very large with easy chairs and tables etc. with the most stunning views of the harbour and across to the islands of Herm and Sark. A twenty minute ferry ride will take you to the car free tiny Island of Herm.....an absolute paradise. A WORD OF WARNING regarding harbour view rooms. I understand the previous owner of the hotel allowed the building of a new office block on land on the harbour side of the hotel. Through no fault of his or indeed the present owners....it seems some sort of action is being taken..., the black roof of the new building is level with and almost touching, the balcony of rooms 118,119 and 120 and extends outwards for about 14 ft and this can spoil the view. Indeed in room 118 the lift shaft top rises up about 2 ft. above the balcony floor and I feel sure would prove very disappointing-particularly as you pay a considerable amount extra for balcony rooms on this side of the hotel. I repeat this is no fault of the hotels but I would suggest you make it clear on booking you require rooms on the next level.The smaller bedrooms overlooking the gardens, with a partial sea view ,are also a delight .As with any hotel, rooms from time to time need decorating, and this hotel has a policy of causing minimum disruption to guests.
A hotel then for the connoisseur of good taste and old fashioned courtesy. It is ABSOLUTELY SPLENDID

  • Liked — It's absolutely first class approach to standards and customer comfort
  • Disliked — Absolutely nothing
  • Stayed August 2008, travelled as a couple
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
1 Thank LeicesterActor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Old Government House Hotel & Spa

Property: The Old Government House Hotel & Spa
Address: Ann's Place, St Peter Port, St Peter Port GY1 2NU
Phone Number:
Region: United Kingdom > Channel Islands > Guernsey > St Peter Port
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Luxury Hotel in St Peter Port
#1 Family Hotel in St Peter Port
#2 Romantic Hotel in St Peter Port
#4 Business Hotel in St Peter Port
Price Range (Based on Average Rates): £££
Hotel Class:5 star — The Old Government House Hotel & Spa 5*
Number of rooms: 62
Official Description (provided by the hotel):
Set in the heart of Guernsey's capital, St Peter Port, commanding amazing views across the harbour and neighbouring islands. Sea facing rooms with balcony, gourmet dining, luxurious spa and heated outdoor pool make this hotel a destination in itself on this charming island escape. Celebrating 150 years of hospitality in 2008, the hotel offers unrivaled levels of service and a full range of leisure and corporate facilities to the discerning traveller. ... more   less 
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Also Known As:
Old Government Hotel
Hotel Old Government
The Old Government House Hotel & Spa Guernsey, UK

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