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“Lovely hotel in beautiful setting”

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Fermain Valley Hotel
Ranked #4 of 19 Hotels in St Peter Port
Certificate of Excellence
London
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Lovely hotel in beautiful setting”
Reviewed 30 July 2012

Recently stayed for 3 days at the Fermain Valley for a wedding in Guernsey and had a lovely time. The staff were very friendly and welcoming. We had a room with a little balcony and the sun shone the three days we were there so we spent plenty of time sat out on the balcony enjoying the sunshine.

We ate in the restaurant for two nights and the food was fantastic. The restaurant wasn't very busy so there wasn't much atmosphere but we couldn't fault the food or service.

The hotel is a short walk down the hill to Fermain Bay which is beautiful and quiet. You can walk along the cliffs into St Peter Port, which takes about 45mins. We did the walk several times and the views are spectacular, although the walk is very hilly so not for the faint hearted.

All in all a lovely hotel and will definitely be back soon.

  • Stayed July 2012, travelled as a couple
    • Value
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Helpful?
1 Thank Tommyhearn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management F, Manager at Fermain Valley Hotel, responded to this review, 3 August 2012
How fantastic,
Thank you so much for your kind comments about the fermain Valley hotel, It was well worth the wait!
I know that Gavin, Sara and Daniel are thrilled also
We do pride our selves on teh fact that all our guests are to be treated well, we love living here and sharing the Hotel and Guernsey with our guests is always a pleasure
We look forward to welcoming you back again and will try to keep it as you and so many enjoy it
Thanks for taking the time to write and tell us
Robert and the team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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696 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (259)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Any
English first
Worcester, United Kingdom
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 29 June 2012

We have just returned from a wonderful 5 night breakaway in this outstanding hotel.We stayed in a Platinum room overlooking beautiful Fermain Bay.Breathtaking! Our room was just as it looked on the excellent website;so clean,bright,spacious and welcoming.The staff could not have been more friendly or helpful.So efficient and always cheerul.Food excellent! We will certainly use this lovely hotel again.

Room Tip: Well worth choosing a Platinum room if you value space and a wonderful view!
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  • Stayed June 2012, travelled as a couple
    • Value
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Helpful?
6 Thank Joan W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
, General Manager at Fermain Valley Hotel, responded to this review, 16 July 2012
I am so pleased that you enjoyed our lovely hotel too
We do try to ensure that all our guests are comfortable
Please let me know personally when you are coming over again
thank you for your comments
Robert
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Lancashire
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 24 June 2012

Just spent five nights with friends at The Fermain Valley Hotel We were all very impressed with the Hotel & location, the setting is beautiful. Lovely views from our Gold balcony rooms. The rooms were very comfortable, with lovely decor. Bathrooms were spotless with towelling dressing gowns & slippers, & clean towels everyday. Complimentary bottled water, sherry, fudge & fruit, plus plenty of teas & coffee. But we think the best part of our stay were the Staff! They were all lovely & so friendly & helpful. Nothing too much trouble. Must give Robert a mention, he was fabulous!! Also the food in the Restaurant was spot on, enjoyed every meal. There is a lovely walk down the lane to Fermain beach, which also has a great little cafe/restaurant. We had a great holiday and would recommend this Hotel to anyone. A big thank you to everyone at the Fermain Valley.....

Room Tip: Would recommend the Gold rooms overlooking the valley & sea.
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  • Stayed June 2012, travelled with friends
    • Value
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Helpful?
1 Thank littlegib
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
, General Manager at Fermain Valley Hotel, responded to this review, 27 June 2012
Thank you for your comments, We do all try to ensure that the guest experience here is an enjoyable one and we love to share our lovely hotel.
Thanks for the comments

Robert
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
TENBY
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 11 June 2012

Although slightly small, the room was comfortable and contained all we needed for an enjoyable stay. Plenty of tea/coffee, complimentary bottled water in the fridge every day and also a complimentary daily carafe of sherry. The balcony was the main bonus, overlooking the gardens and with a view of the bay. The housekeeping staff were excellent, leaving the room beautifully clean and tidy in the morning and preparing the room for bedtime in the evening.

The staff in the bar and restaurant were polite, efficient and non-intrusive and those on reception were friendly and extremely helpful. Nothing was ever too much trouble for anyone.

We would have no hesitation in staying here again - in fact, we'd be disappointed if we couldn't!

Room Tip: Go for Gold!
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  • Stayed June 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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Helpful?
1 Thank Susan D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hebden Bridge
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 6 June 2012

Just returned from an excellent 7 day stay at this hotel. Beautiful views, superb room and great food. All the staff were professional, pleasant and engaging especially the dining room staff and the staff in the Rock Garden Bistro.
A little trouble with the kitchen on our arrival & departure when there was a problem with the gas supply. No mention of "mouse around and kitchen close down". I think that the comments from mark I are completely innacurate.
During the gas problem the meals were served in the Venue which was an enjoyable stroll through the beautiful landscaped gardens.

  • Stayed May 2012, travelled as a couple
    • Value
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    • Cleanliness
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Helpful?
3 Thank Phil G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 29 May 2012

i have been for couple days good welcome great and superb view bet when i book my table in the restaurant they told was close for some problem then after an while i knew the kitchen was shut down because was horrible and the cleanest was far away from the normal an person can have. i will never back one because they not been honest and then i can return in an place where the kitchen its benn close for mouse and dirty around.

  • Stayed May 2012, travelled on business
    • Value
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    • Cleanliness
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Helpful?
5 Thank mark l
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chichester, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 21 May 2012

It was unexpected to be staying in a 4 star hotel, when our group arrived on 12th May 2012. The staff could not have been more helpful and were, at all times, a real credit to the hotel. I must single out Robert who was brilliant, but frankly all the staff were almost as good!! My room in the VENUE a, well, 3 minute walk (fairly steeply uphill lit path within in their manicured grounds) was superb and when the only criticism I can make is that they changed the sheets after just 4 days (and I and the group was staying 7 nights) you can tell how good it was. The room (number 50) was in 2 parts with the bed and, rather small bathroom, on the lower level and then up 2 full length steps to the "lounge" part with a lovely sofa and an armchair plus the Sherry in the decanter (provided!!!) on the lounge type table with a view of the sea down the valley. No noise at all and excellent nights' sleep every time.

The food was, probably, too rich but the presentation was out of this world and being on a photo holiday we were in a position to take pictures of the sweets/desserts that we enjoyed, but, alas, I do not have the skill to put one on this site. You will have to imagine the little bunny rabbit portrayed using the raspberry coulis!!

I have absolutely no connection with the hotel or the staff and this was my first visit to Guernsey and what good fortune I had to be able to stay in this hotel. It has left a lovely impression and thank you to everyone there.

The meals were taken in the main hotel, down the slope (one needed the pull up to "walk off" the meal), but the benefit of the VENUE where all our group stayed is that it was closer to the bus stop to town. I have not rated the value because it was a photographic group holiday paid to our holiday organisation and neither have I mentioned the fitness centre or spa because I did not use them, though my waistline suggests that I oughta!!

In the main hotel there were most luxuriously comfortable small lounges and a library and plenty of open air space to sit outside (though we were out taking pictures) and in the VENUE there was a meeting room that we were able to use to review our pictures and also a Cinema that we didn't have time to go to!!

Room Tip: Try Room 50 or 51 next door both with delightful views.
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  • Stayed May 2012, travelled solo
    • Location
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Helpful?
2 Thank Roger K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Fermain Valley Hotel

Property: Fermain Valley Hotel
Address: Fermain Lane, St Peter Port GY1 1ZZ
Region: United Kingdom > Channel Islands > Guernsey > St Peter Port
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#3 Luxury Hotel in St Peter Port
#4 Romantic Hotel in St Peter Port
#4 Family Hotel in St Peter Port
#7 Business Hotel in St Peter Port
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Fermain Valley Hotel 4*
Number of rooms: 45
Official Description (provided by the hotel):
Fermain Valley has 2 dining options both recently refurbished - the 2 AA Rosette Ocean Restaurant and the sophisticated Rock Garden Steak House and Cocktail bar. Both offer a relaxed atmosphere, sensational food at great value, with exceptional service. Ocean offers a decked area for al fresco dining with superb views out over Fermain Valley to sea and neighbouring Channel Islands. The hotel also offers quiet, cozy lounges to relax in after dinner, a private cinema for guest use, an indoor-heated swimming pool and sauna. There is wireless broadband access throughout the hotel. The Fermain Hotel is renowned for its warm and friendly welcome. ... more   less 
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Also Known As:
Hotel Fermain Valley
Fermain Valley Hotel Guernsey, UK

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