We stayed for 5 nights incorporating the gourment break package which apparantly is no longer available. This is a shame because the food at the hotel was very good and plentiful, particularly in the Palm Court restaurant. We liked the location - you can walk along the cliffs (50 mins) or the road (25 mins) to St Peter Port but some may find it too hilly and in that case a car is definitely recommended. We would suggest hiring a car for a couple of days in any case to explore the island as buses aren't that frequent. We would also highly recommend the boat trips to Sark and Herm. On a warm suuny day at Herm you could imagine youself in the Indian Ocean - the beaches were fabulous.
We stayed in a Gold Valley sea view room which had a spacious balcony and overlooked the attractive terrace and gardens.The room was modern and comfortable although not large (very small bath) with good beds. The hotel has good amenities - pool, sauna, two cozy lounges with books and games and free internet and the cinema was a an unusual touch although we didn't use it and the films available were not very up to date. However, the service lets the hotel down. Making a reservation was very difficult as neither my emails or phone calls were responded to. I only perservered because of the good reviews on this site. In the brasserie we had to find staff to take our order on several occasions. House keeping found it impossible to replenish our tea tray almost every day. And because the gourmet package has now been discontinued there was a lot of confusion at check out with duplicate charges which they then started us quizzing us over, eg who exactly had served us at dinner 5 nights ago and which bottle of wine had we had which we felt was a bit unreasonable. The exception was the Palm Court restaurant where the service was impeccable.
We were told that the owner had just purchased the hotel further down the cliff and was planning on extending the Fermain to include a spa, fitness centre etc for 2011. With these extra facilities and an improvement to the service this could be a truely fantastic place to say.
- Official Description (provided by the hotel):
- Fermain Valley has 2 dining options both recently refurbished - the 2 AA Rosette Ocean Restaurant and the sophisticated Rock Garden Steak House and Cocktail bar. Both offer a relaxed atmosphere, sensational food at great value, with exceptional service. Ocean offers a decked area for al fresco dining with superb views out over Fermain Valley to sea and neighbouring Channel Islands. The hotel also offers quiet, cozy lounges to relax in after dinner, a private cinema for guest use, an indoor-heated swimming pool and sauna. There is wireless broadband access throughout the hotel. The Fermain Hotel is renowned for its warm and friendly welcome. ... more less
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- Also Known As:
- Hotel Fermain Valley
- Fermain Valley Hotel Guernsey, UK