This was our third visit to Le Chene within a year, we had two visits in 2013 June and September and our Third visit was last week for 8 nights on the Half Board basis, where as during 2013 it was B&B.
I have to say after our first visit in June 2013 we both raved about Le Chene, we really enjoyed our stay, first and foremost, we were looking for excellent meals at each end of the day, and we got that hence the reason for booking on Half Board basis in June 2014. Unlike many other reviews talking about dated decor this was not a problem with us, as we had good accommodation, the room was clean throughout as with all our visits.
The main thrust of this review is bring attention to the Meals during our visit last week, Breakfast is the same as last year, this includes a full range of Cereals, Juices, Fruits, a full English Cooked Breakfast, Cooked Fish including Kippers, Smoked Haddock, as well as Continental Breakfast with Sliced Ham and Cheese.
Our recent visit; Full English Breakfast was served Cold, this was on cold plates as well as cold food. The Smoked Haddock was served partially cooked, this was still raw.
Our recent Dinners over the 8 evenings were yet again mostly served on Cold Plates for the Main, the Menu lacked imagination as the main meal over 3 nights were just an adaptation of the previous nights meal, food was heavily Salted also, we are not adverse to a heavy salt diet more especially due to our Health. The Desert was a joke; one evening we had Glaced Banana which was two finely cut strips of Banana which could have been eaten in one spoonful. We also had Chocolate Mousse, this was served in a very small type Clip Top Kilner Jars,, frankly speaking we found this unacceptable.
The waiting staff are perfect as always and there have been no changes from last year, however I do understand there have been some changes with the Chef, evidently this is where the problems are with our visit this year,
Within the first couple of days of our visit we drew our concerns to the management of Le Chene, only to be advised that the Hotel Inspectors found no problems with the Menu. I had hoped that the management would have been more proactive in the sense by saying how can we remedy your stay with us rather than saying what the Inspectors found. Baring in mind we are all Hotel Inspectors when we can bring the matter into such a forum as The Trip Advisor.
We regarded Food and our Meals to be our # 1 priority.
The Total cost of our stay at Le Chene for 8 days was £1271.00 on the Half Board basis for a Superior Room and two people.
it is now with a heavy heart that we'll not be staying at Le Chene on future visits to GCI Guernsey.
Thank you for reading my report.
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- Also Known As:
- Le Chene Guernsey
- Le Chene Hotel Guernsey/Torteval